My first order went great My first order went great! No issues at all. Great delivery process. Last 3 orders have not gone well. Takes an additional week at least, over what is given as eta. This has meant having to buy retail vapes as I wait for the order to arrive. This eliminates the savings of purchasing online. Would assume they realize nicotine addiction isn’t something fun to deal with. Waiting around for someone to deal with when they feel like it is unkind. Also, the reward program is disingenuous at best. Does not apply to sale items or bogo offers. What’s the point of having a reward system if a majority of their inventory is excluded? Have spent over a thousand dollars with them. And I can’t use one $5 reward code?? My advice would be to scrap the program or make it a legitimate loyalty reward system. And the post office doesn’t like the company very much. Their shipments sit in the regional facilities for a week. Consumer mailed items are not subject to this. Need to have partnerships with UPS and FedEx. Companies that at least attempt to make things streamlined with modern technology and team members who want raises and promotions. Not vested associates who do just enough to not be fired and lose their pension. Using the cheapest shipping channels has its obvious set backs as they are not priority for an already broken means of delivery. Y’all can do better. Bothers me to have to write this. Have zero faith in your ability to deliver on promised timelines. Either add a week to what usps states as eta or use a more current delivery carrier. Not changing policy when you know it doesn’t work is a terrible business model. Will have to try a competitor for the next order. Need a company I can trust and rely on.

Amazing service!!! Everything came quickly and within a week they accidentally sent me the wrong thing as well as an extra juice and I'm not complaining. The one they got wrong they replaced for free and it shipped the very next day. I'm incredibly happy and will purchase from them again.

Hands down best customer service Hands down best customer service. Had a minor but significant issue with the mod I recieved. I called, and they had a replacement shipped out that same day!

Myvpro is AWESOME!!!!!! I've ordered from them a few times now. They had just gotten back to me because something I ordered is on back order but they immediately got to me and handled The situation ask me what I want in place of the other item was amazing to deal with very easy to deal with. And the have a very nice selection, will continue to buy from them!!!!😶‍🌫️😶‍🌫️😶‍🌫️😶‍🌫️

Shipping is SLOW Their shipping needs a lot of improvements. Be prepared to wait like 2 weeks, took them almost one week just to ship my order out. I order from California other side of the country and i get my orders 4-5 days