My experience was absolutely amazing My experience was absolutely amazing, I had a phone call because the one I ordered was not available and they walked me through very easily a comparable one. It arrived right away and is absolutely top quality. Your crew is doing amazing keep up the good work. Dan

Horrible experience Horrible experience. purchased a a good number of things, paid for 1 day shipping. Tracking said it didn't ship out 3 days later and then when it said it was delivered, I never received package. Reached out to company and pretty much said there isn't anything they could do for me, to reach out to usps to see what happened to my package. NEVER WILL SHOP HERE AGAIN

Great customer service Great customer service. I placed an order for a soft smoke hookah that had a chip on the glass when it arrived. I send them an email with the picture and they immediately send me a replacement no questions asked. Highly recommend buying from them.

Perfection, again. Package arrived earlier than expected. Extra points for inserting materials to make sure nothing was broken during the shipping process. I will keep buying from these guys they know what they're doing.

Conceptic Carbon - Double Hose Hookah The products are awesome, especially the conceptic hookah. I just turned my conceptic carbon hookah into a double hookah by ordering an extra wand, hose, hose adapter and two springs. To make each hose a one way hose, 1) insert a 9mm stainless steal ball bearing (Amazon) into the recesses hole for the hose adapter 2) before you install the hose on the hose adapter, cover the barbed end with a small patch of mosquito net and secure with fishing line. This prevents the ball bearing from being sucked up into the hose. 3) install the hose over the netted adapter and you’re ready for a two person shisha session