Legit Business, Good Product 5 star! Didn't have any issues with these guys, maybe smd has issue with the way they run business, but they provide what they say... Took some time to ship items to me, also was problem with tracking # they provided, but they did ship items to me. Also these reviews are confusing and after reading them I got feeling that its a phishing website, even opened dispute with PayPal, but its not, the business is legit. Just takes time to process oreder and ship it. Bought cigars for over 300$ with these guys. Will buy again, try yourself, 5 star!

I ordered via the guest portal I ordered via the guest portal, $93.17, on March 27 and have not received my cigars and have not heard back from you yet.

I ordered the Grenadier cigars - FAST shipping I ordered the Grenadier cigars, a gift for family member. I had a difficult time purchasing local, I decided to order online with Buitrago Cigars, so glad I did, they were great keeping me posted on my order. I received within 3 days!!! Thank you!

Carefully packaged and shipped. No worries. Glass came very well protected and packaged. I forgot they work regular hours and take weekends off like normal working people. When an order didn't get processed till Monday, I made them aware. Even though it was my fault, they responded, understood and made me happy.

Do not order from this website Update 3-1-2024.... After leaving reviews on different sites they finally responded trying to push blame on me. I only received one email from them, but all good, order was cancelled and money refunded, so I'm happy. Ordered cigars from them a week ago and still they have not even shipped. I have emailed numerous times and I only heard from them once. I have tried to cancel order and have them refund my money and they still won't respond. I'm guessing they are running some kind of scam, as I am now finding out others have had the same complaints.