Margo
GBExceptional Buying Experience I had the best buying experience with BBW! From placing my order I heard immediately via automatic reply for confirmation. I had a question so I used WhatsApp to communicate with a customer service rep who answered me promptly. In addition to answering my questions, Ali responded above and beyond by sending photos of products I had questions about. Finally, Ali sent me photos of my order , the invoice and the shipping label so I can track my order. Overall what an amazing experience. I will keep ordering from BBW for all me retail needs! Thanks BBW!
Ashley Weimer
USTruly legit business This is a legit business. I was really apprehensive about ordering from this website at first, because it honestly sounded like a scam so I started asking questions like "where are you located?" expecting a run around answer, but I was immediately given addresses. It turned out that one of their wholesalers was only about an hour away from me, so I literally drove there and yes, they are legit. Great prices and great service. I highly recommend!
Richard
USExceptional Customer Service Sam reached out to me by iMessage. I placed the order at first but was skeptical however Sam reassured me that it would go great. I placed order he replies really quick and he informed me it will be shipped within minutes. Highly reccomend.
Ari Jenkins
USI'm writing this review because I haveā¦ I'm writing this review because I have ordered Vapes from everybody from the United States to Hong Kong I'm still waiting for a shipment of 100 it's been a month. I ordered from Sam today and I will have by Monday. The Price is Right the communication was right on time in a world of selection what more can you ask for I give them a five-star across-the-board.
Sunburn
USExcellent Customer Service!! Wanted to first mention that this was my first attempt ordering from the site. Order a few boxes of Pastel Cartel Esco Bars. Upon checking out, I mistakenly opted to pay with a check rather than credit/debit card. Unsure what to do thinking that I may have to possibly go through the hassle of canceling my order and resubmitting the next day as it was near midnight where I am. Instead opted to "talk to an operator" using the chat feature and glad I did. I was connected with Sam who within less than a minute had the link to the credit card form for me to complete. Even after sending me the form, I did not realize he was still online in the background waiting for me to complete it and to see if I needed additional help. I'm glad he did wait around as I did not have all the information required. Sam ensured that he would take care of it for me and not less than a minute later, my order went through. Thank you Sam, for literally going the extra mile. You saved me a load of frustration and by helping me, you also helped your company. Outstanding.