Larry Grant
GBGreat Customer support I have never had an issue with getting any issues I may have had with eJuiceDB resolved. Alejandra is great with making sure you are satisfied with your order and will take all steps necessary to keep you happy. Only issue I have with this company is the selection of juice brands they carry, vape products and accessories. I only wish they carried more brands from others than a selected few which still gives you great choices at really great prices.
Carrie
GBI have been recommending this site to… I have been recommending this site to friends and family for their great prices and fast delivery… if you have any problems their customer service handles it very quickly!
Vickie Mahoney
GBI had an issue with redeeming points I had an issue with redeeming points. The agent that helped me resolve my issue very quickly. It was much appreciated.
Ruth Fletcher
GBCosts 11.99 to have something… It cost 11.99 to have something shipped. First, the thing I wanted the most was deleted because it was out of stock and the rest of it was shipped in two separate orders. I got one and I didn't care for it but I had never tried it before. And I waited a while for the next shipment and when I went into FedEx I see where it was sitting in Orlando for a week. I called FedEx they said I would have to put a claim in through e-juice DB. I sent an email because there's no way to contact the company by phone and the next day I got an email back saying I needed to put a claim in through the route application. Even though it had been a week I was not allowed to put the claim in that day. I waited a couple days and went back in and long behold they found my package and it was going to get delivered now. I spent all this money and I had to do all the work to locate it and get it moving. And I didn't end up with the product I wanted the most. Not happy
michelle marks
GBI was sent a different product I was sent a different product that I did not order. When I emailed the company with proof of order and pictures of what I actually received this is how they replied: At eJuiceDB.com, As a dropship platform, we rely on our manufacturers/licensed distributors to pack and ship orders on our behalf. That being said, the manufacturer shipped out the Enoubar Compak you ordered. Thank you for choosing eJuiceDB.com. If you have any further concerns, please don't hesitate to contact us. We are always here to help. Sincerely, Missy I emailed them again and no other reply since then. So basically I am being called a liar even with proof of their error!!!! I will never order anything from them again.