michelle marks
GBI was sent a different product I was sent a different product that I did not order. When I emailed the company with proof of order and pictures of what I actually received this is how they replied: At eJuiceDB.com, As a dropship platform, we rely on our manufacturers/licensed distributors to pack and ship orders on our behalf. That being said, the manufacturer shipped out the Enoubar Compak you ordered. Thank you for choosing eJuiceDB.com. If you have any further concerns, please don't hesitate to contact us. We are always here to help. Sincerely, Missy I emailed them again and no other reply since then. So basically I am being called a liar even with proof of their error!!!! I will never order anything from them again.
Kevin Bennett
GBGreat value and prompt customer service I ordered several items and they were promptly shipped but a free promotional item was missing. I used the chat bubble on the bottom of the page and in less than 5 min I had tracking info on the item. Great and prompt customer service. Will recommend and shop again, great job team and a shout out to Alejandra! Thanks again!
Christopher Peterson
GBQuickly resolved issue The company that filled my drop shipped order sent me 4 out of date products, almost a year out of date. Missy was great, resolved the issue for me.
Vickie Mahoney
GBI had an issue with redeeming points I had an issue with redeeming points. The agent that helped me resolve my issue very quickly. It was much appreciated.
Shawna k
GBHave ordered from them for almost a… Have ordered from them for almost a year now. 1st time ever had an issue with shipping. Contacted customer service and they got back to me quick, helped me on what plan was moving forward. Missy was on the ball, polite and couldn’t have asked for any better than she was