Swift Turn Around I had an issue with a previous order from Mile High. At first I didn’t get much feedback or help with my order, but one representative (Leo) reviewed my case and got me squared away in less than 10mins after noticing my request were overdue.

Excellent Service This company is comitted to give you excellent service. I had a problem with an order and I did not contact them directly to fix the problem but they took the time and made my order right and did it during Covid-19 and Christmas all within 3 days. I believe what they say about there dedication to please the customer.

I’m not sure if this is a legit site or… I’m not sure if this is a legit site or not but here is my experience. Last Wednesday morning I ordered an item. At 10:15pm Thursday I received an email saying my item was oversold and they could give me a gift card or a full refund. I replied back the next morning at 6am (which was New Year’s Day, but being retail figured they would be open). No response. Saturday I found a customer service number through their Facebook. When I called it no one answered, but what was odd was there were 3 options (wholesale, online orders, customer service), all 3 of them at the end of the ringing said this voicemail has not been set up. At this point I feel I have been had. I asked for a refund,l via email , they only refunded me the amount for the item, not the cost of shipping. When I reached back out to them again, they said they already purchased a first class package and couldn’t refund me( on an item they were unable to fulfill). All of these things make this site seem very sketchy, I’m now having to dispute this with my credit card company.

Failure To Ship...Refund Demanded I bought a glass water pipe on sunday 3/14/2021 and paid for priority mail shipping and it has still not been received by USPS...Label created but Item yet to come in...I've emailed multiple times asking about the status and have heard nothing in return. Its now Friday 3/19/2021...i want my money back now!

Excellent CS Excelent customer sercive a bit slow on the shipping but relaiable.