I ordered a Crystor S Mini from Waxmaid… I ordered a Crystor S Mini from Waxmaid about a month ago. I’ve been using it since, and the clear silicone on the base has since turned brown and looks dirty (the brown staining does not come off with cleaning, boiling, etc.). I emailed customer service to see if this was normal for the product, since it’s still basically new, and received weird responses calling me “fam” and not offering any real help for the situation. The last response I received said “hello fam. I’m sorry I didn’t satisfy you.” It’s a great silicone bong, but the weird customer service exchange has put me off buying more Waxmaid products.

Blazing Crystor S Waxmaid has the hook up on amazing silicone pipes. We scored a Crystor S that's absolutely blazing! It had an ice catch a double percolator system and was made from platinum cured silicone. It had a really cool little magnet to hold on to our lighter or dab tool. The suction cup base made it virtually impossible to knock over when sitting on a smooth surface. Our order was delivered promptly and accurate tracking was provided every step of the way. We are beyond happy with our purchase and we'll definitely be buying more from waxmaidstore.com! Keep up the great work!

Different experience Webpage where payment is taken a little wonky. Took me 3 times for transaction to go through. Once payment went through, just brought back to Waxmaid webpage, no order number or anything. Never received any emails from them either. Thankfully in a few days I received item purchased, expertly wrapped. All is well that ends well

Love shopping here First of all, Great Products at an even better price. Super fast customer service answers questions right away. Fast delivery to put the icing on the cake. This is my 4th purchase and will be buying more from Waxmaid.

Happy camper I ordered the Waxmaid 8" Upgraded Capsule Silicone Glass Nectar Collector Kit. It came 2 days early & works great. Even better than I expected. Very happy with my purchase.