Great People I initially gave them one star because I ordered an Area Plus and my atomizers kept burning out and actually cracking when I used it. I couldn't get anyone on the phone for customer service so hit them up on Facebook. They put me in contact with Jack and K.T. who sent me a text asking for my address. The next week they had flown to my city to meet some vendors and asked me to meet for coffee. They brought me a brand new Ares Plus, 4 new atomizers, and a Dabber erig! I've had no issues with the new Ares Plus, in fact I'm still using the same atomizer almost 3 months later, and just the fact that they cared enough to visit me in person and bring me all of that stuff made a huge difference to me

I am absolutely impressed with their…customer service I am absolutely impressed with their customer service. I wrote a simple email and explained my issue and they made a small request and next thing I know I have a tracking # for a whole new set. Super cool. Now if I break something I have an extra one for parts. I will definitely be ordering more product from waxmaid

Love shopping here First of all, Great Products at an even better price. Super fast customer service answers questions right away. Fast delivery to put the icing on the cake. This is my 4th purchase and will be buying more from Waxmaid.

Waxmaid is awesome Waxmaid makes my favorite type of silicone pipe - the horn rig is great and I've ordered the whole set twice with the glass pipe, too. I use it to dab oil concentrates and it works great. The silicone stays remarkably solid even after many uses. The glass ware is good quality and durable. Waxmaid is the best! Love - "Handy Sandy"

Love the pipe, hate the bowls Love the waxmaid pipe we bought. However, when ordering the replacement bowls, two out of four have already broken. The original that these replaced lasted months. Not sure if there was a shift in manufacturing or quality but this was a waste of money and has left us extremely dissatisfied.