The ash catcher that waxmade provides… The ash catcher that waxmade provides is a top notch improvement for any water pipes that aren't easy to clean, or need some additional smoke cooling. It works with different amounts of water, and can be easily taken apart for cleaning. WARNING, do not use with a gravity bong or other water pipe that causes back pressure after a drag, it will push the water back out through the ash catcher.

I love their products I love their products. Their silicone bowls are my favorite really preserves the product with minimum waste. My last piece from them was my favorite water pipe I’ve ever used, it was the 4 in 1 silicone water pipe. Unfortunately the piece was stolen from me so haven’t been able to have the experience in a while. I recommend this website to all my friends and I can’t wait till they come out with knee products!

I ordered a Crystor S Mini from Waxmaid… I ordered a Crystor S Mini from Waxmaid about a month ago. I’ve been using it since, and the clear silicone on the base has since turned brown and looks dirty (the brown staining does not come off with cleaning, boiling, etc.). I emailed customer service to see if this was normal for the product, since it’s still basically new, and received weird responses calling me “fam” and not offering any real help for the situation. The last response I received said “hello fam. I’m sorry I didn’t satisfy you.” It’s a great silicone bong, but the weird customer service exchange has put me off buying more Waxmaid products.

Good customer service with defect product So I ordered the horn bong when I received it you could tell that when they were heating the glass to form it. The glass got way to hot andmelted bigger than what it was supposed to so the the down stem now would not fit because the hole was way to big after telling waxmaid about my problem they made sure my problem was solved after proving my defect. They sent me a new one that was correctly made for the price of the one I already purchased. Company’s like these really care about there business and it just shows with customer service thanks again for making my experience better.

Great Company! I purchased their newest E-rig in May 2022, The Dabber. There aren't too many reviews out right now, most are from Youtubers who were sent the product. After a learning curve, I've really been enjoying it! The price was great and the quality is excellent. After a week of regular use (cleaning it with iso and q-tips after each sesh) it's in pretty much the same condition I got it. I see it lasting a while, especially since their was an extra coil included. The buying experience was great too. I was able to use Sezzle to pay, that's very nice. It was in my hands 4 days after pressing buy, couldn't be happier on that front. I'll be shopping with them again in the future, especially if their other silicone products are as good as this e-rig. My only complaint is that the instructions and packaging are in less than perfect English. They are understandable, but trial-and-error was necessary to learn when the instructions weren't completely clear.