Received both orders within a… Received both orders within a reasonable amount of time, the first order arrived a few days before my second order. Overall very happy with the order and products, it was exactly as described on the site. They both work well and are not damaged. I think the prices I paid were well worth what I got. The only reason I left one star off is because when I was trying to get in contact with the customer service, I called for days on end and emailed and heard no response about my second package arriving later than normal with no tracking info to let me know where it was.

Love the pipe, hate the bowls Love the waxmaid pipe we bought. However, when ordering the replacement bowls, two out of four have already broken. The original that these replaced lasted months. Not sure if there was a shift in manufacturing or quality but this was a waste of money and has left us extremely dissatisfied.

Waxmaid is awesome Waxmaid makes my favorite type of silicone pipe - the horn rig is great and I've ordered the whole set twice with the glass pipe, too. I use it to dab oil concentrates and it works great. The silicone stays remarkably solid even after many uses. The glass ware is good quality and durable. Waxmaid is the best! Love - "Handy Sandy"

Quick arrival, decent product Arrived within a week of ordering, strong scilionce and nice colors. I have an older model of the same product (it's an orange and white piece that isn't currently available) that ones hits better. The newer one requires more suction to smoke. It's not as smooth as the old one in my opinion but it's still a good piece I would recommend this to anyone who doesn't want to mess with a rig or likes to travel and smoke.

Good customer service with defect product So I ordered the horn bong when I received it you could tell that when they were heating the glass to form it. The glass got way to hot andmelted bigger than what it was supposed to so the the down stem now would not fit because the hole was way to big after telling waxmaid about my problem they made sure my problem was solved after proving my defect. They sent me a new one that was correctly made for the price of the one I already purchased. Company’s like these really care about there business and it just shows with customer service thanks again for making my experience better.