this is probably one of the worst… this is probably one of the worst websites I've ordered off of. I ordered my water pipe and forgot to click a tiny box to change my shipping address. I've messaged you guys on everything to change my address and haven't heard anything back. NOTHING. Don't order here this site is a scam. and if there not, there customer service is just terrible then. I get the same stupid message than no operators are available.

It was a 4/20 present for my husband… ***EDIT: Customer service did respond! It was in my spam folder titled “service” so I totally missed it! They sent out new atomizers immediately and offered some advice moving forward. I’m so grateful! Very hopeful this solves our issue cause we really do love the Ares, it is a super convenient and Versatile piece!*** It was a 4/20 present for my husband and we burned through both of the included atomizers within a few days of LIGHT use. Reached out and received zero response from customer service.

Stop SPAMING ME OR I WILL NEVER BUY ANOTHER WAXMAID PRODUCT! I made a purchase and just about every day since you have spammed me for this goddamed survey so this survey bugging me each day on end makes me want to tell everyone NOT to order from Waxmaid or you will be relentlessly spammed for this goddamed survey. Way to go, you alone caused this. Totally sucks.

Top Notch Service I bought a wax maid e-rig had a minor issue the company’s customer service was GREAT they took care of the issues quickly. I would recommend the device to my best friend and the customer service was on point. Thank You

Waxmaid is awesome Waxmaid makes my favorite type of silicone pipe - the horn rig is great and I've ordered the whole set twice with the glass pipe, too. I use it to dab oil concentrates and it works great. The silicone stays remarkably solid even after many uses. The glass ware is good quality and durable. Waxmaid is the best! Love - "Handy Sandy"