Received both orders within a… Received both orders within a reasonable amount of time, the first order arrived a few days before my second order. Overall very happy with the order and products, it was exactly as described on the site. They both work well and are not damaged. I think the prices I paid were well worth what I got. The only reason I left one star off is because when I was trying to get in contact with the customer service, I called for days on end and emailed and heard no response about my second package arriving later than normal with no tracking info to let me know where it was.

Stop SPAMING ME OR I WILL NEVER BUY ANOTHER WAXMAID PRODUCT! I made a purchase and just about every day since you have spammed me for this goddamed survey so this survey bugging me each day on end makes me want to tell everyone NOT to order from Waxmaid or you will be relentlessly spammed for this goddamed survey. Way to go, you alone caused this. Totally sucks.

Quick arrival, decent product Arrived within a week of ordering, strong scilionce and nice colors. I have an older model of the same product (it's an orange and white piece that isn't currently available) that ones hits better. The newer one requires more suction to smoke. It's not as smooth as the old one in my opinion but it's still a good piece I would recommend this to anyone who doesn't want to mess with a rig or likes to travel and smoke.

Different experience Webpage where payment is taken a little wonky. Took me 3 times for transaction to go through. Once payment went through, just brought back to Waxmaid webpage, no order number or anything. Never received any emails from them either. Thankfully in a few days I received item purchased, expertly wrapped. All is well that ends well

Not Shipped within stated window and no customer service I placed an order on November 1st and it has not yet shipped. I’ve emailed customer service twice and have not received a reply even though it states that you should receive a reply within 12 hours. At this point, I am questioning if this website is legitimate. EDIT: 6 days later and I still have not received a shipping confirmation. These responses from waxmaid are disingenuous.