Dorothy
GBeasier to navigate it was easier to navigate, however what i don't like is the 5.99 charge for age verification when your site says it is free. Besides no one who delivers ever checks age and usually just drops the package
Morgan Freeman
GBOrdered Friday last week Ordered Friday last week, got my stuff Saturday this week. It took them a while to actually process the order, but once it was and I had a tracking number I got a text from the delivery service asking when the best day to drop it off would be. I was a little worried after reading some bad reviews on here, but overall my experience has been quite good. I can't dock points for the signature fee, as it's required by law. However, I don't think I will be ordering vape juice from them, or any online platform again and I honestly wouldn't recommend it to anyone else.
Gwendolyn Palmer
GBMighty Fine... Haven't found anything better, VaptFi shipping getting better, except that delivery drivers do NOT ask for ID or to sign for, so why do you charge that fee?
Steve
GBOkay Juice, Poor Customer Service and Shipping I have been a customer for about 2 years and find their vape juice acceptable at best but good enough to repurchase (only because the juice on the market sucks and I am tired of manufacturing my own juice). However, I am not going back to them because their shipping and customer service is HORRIBLE. Their shipper doesn't notify you when they are coming they just show up (or claim they did). On my last order they made two unannounced attempts before 7 am in the morning and found it odd that I was not able to answer the door in time before they ran off. The drivers reason was she was late for her other job so she came early in the morning. (That sounds like a "you" problem, don't make it a "my" problem) On the order I am currently waiting for I contacted customer service and asked that they call me to help me determine where in the shipping blackhole my order was. Of course they responded via email and said the shipper will notify me when its out-for-delivery. And then tonight I get an email that stated Apr 23, 2024 5:42 PM Attempted Delivery: No One Avail Sig Required 1st Attempt It goes without saying I was not notified that it was "Out-for-Delivery". While, I don't want to call them liars, they are liars. I was home at that time, no one knocked on the door and no-one rang my RING DOORBELL and there is no footage on the RING DOORBELL showing anyone coming to the door or ringing it. So either they made it past the Ring Camera motion detection the covers the drive way and made it past the Ring Doorbell motion and doorbell detection or they went to the wrong home or they are liars. There is no 3rd possible option.
Kathryn Wall
GBI have been having alot of issues with… I have been having alot of issues with delivery as the shipping company cannot give me a time of day for arrival. As I work this is very frustrating. I am going to have shipments sent to be picked up locally. This should solve the issue. The 50% discount offered was what made me decide to continue with Vapor Fi. I love the product just not the issue with delivery.