Kenneth Bertelsen
GBReceived zero help from them so far… Received zero help from them so far regarding my order... No confirmation email, no shipping info email. Nada, zip, zilch... the phone number they list isn't any good, the support email address isn't any good, there is no live chat from what I'm seeing... if my order gets filled, I may retract my negative review... until then, 1 star it is... if there were an option for zero stars, I would have selected that...
Mark Herron
GBHead blown! This company blew me away with customer experience. I know that not every order can happen like mine but I ordered mine at 5:47 p.m. and they made sure my package was in the mail and accepted by USPS that evening without me asking for special privileges. That is going the extra mile to care about every single individual customer! I will stay loyal to this company through the good and the bad after a situation like that! Super competitive pricing as well. Completely blown away!
James Pendergrass
GBReliable My order was shipped correctly. However, shipping time was longer than advertised. That could certainly be due to our current pandemic status. I do wish that Vapedeal would sell the accessories necessary to support the customer's product purchase. Replacement coils for example. I bought two VooPoo Drag Mini Platinums. Excellent devices, but I cannot order the coils from Vapedeal. I trust their store, and would like to retain all, or as much as possible, of my vape shopping with them. Overall, good shopping and service experience.
Rick
GBSuper slow shipping Super slow shipping. Had to go to my local vape shop to buy because I ran out and normally, my orders from other online vape shops arrive in 3-4 days. It's been over one week.
gregory hays
GBOrdered on 4-7-21 and no ship Ordered on 4-7-21 and no ship, no response from them, email to them bounces back as undeliverable. They're going out of business (like most online vape shops because of the PACT bill that bans all online vape sales starting 4-27) yet they have no problem stealing our money. Someone needs to report them to the Texas AG and try and stop them.