Received zero help from them so far… Received zero help from them so far regarding my order... No confirmation email, no shipping info email. Nada, zip, zilch... the phone number they list isn't any good, the support email address isn't any good, there is no live chat from what I'm seeing... if my order gets filled, I may retract my negative review... until then, 1 star it is... if there were an option for zero stars, I would have selected that...

Reliable My order was shipped correctly. However, shipping time was longer than advertised. That could certainly be due to our current pandemic status. I do wish that Vapedeal would sell the accessories necessary to support the customer's product purchase. Replacement coils for example. I bought two VooPoo Drag Mini Platinums. Excellent devices, but I cannot order the coils from Vapedeal. I trust their store, and would like to retain all, or as much as possible, of my vape shopping with them. Overall, good shopping and service experience.

Great place to purchase my vape… Great place to purchase my vape products online. Due to pandemic My usual shops are in lockdown and therefore must purchase online. Wide selection of items and fast shipping which is sooo great

Ordered one item on April 24th Ordered one item on April 24th, made sure I paid for the 1-3 day shipping, and had no idea where my product was nor if it was mailed out until the 28th when I had contacted this company/website. Granted, they did respond in a very timely manner and had shipped it out that day (April 28th) . Now, It's been "in transit" and was expected to be delivered May 1st then updated until today, still no sign or word of where this product may be at in terms of delivery status etc. Reading others reviews seems to me everyone hasn't had an issue with shipping or anything so meh.

Ordered on 4-7-21 and no ship Ordered on 4-7-21 and no ship, no response from them, email to them bounces back as undeliverable. They're going out of business (like most online vape shops because of the PACT bill that bans all online vape sales starting 4-27) yet they have no problem stealing our money. Someone needs to report them to the Texas AG and try and stop them.