Faith Hancock
GBLove these people I have been ordering from Tobacco Stock for years an have always been pleased with the quality and price of what I ordered. Recently due to no fault of their staff , USPS lost? our order. (Since Dejoy took over the USPS he has single handley ruined the service in my opinion.) When I notified Tobacco Stock of the issue they resolved it promptly . I had paid an extra dollar for insurance on my delivery The insurance was with Route and they have been prompt and professional with resolution. I couldn't be happier with Tobacco Stock . My deep gratitude for their support and professional attitude. Faith Hancock
Gina Orlando
GBI personally APPRECIATE honesty I personally APPRECIATE honesty. I recently experience where my order was over looked, therefore delay was eminent. Here comes the appreciation part … Tobacco Stock was honest enough to admit their fault and rectified the situation, with satisfaction for me. On the other hand when I ordered from “cigarette outlet” They decided to omit the fact, KNOWING before placing my order that a delay was guaranteed. In other words … They knew prior to taking my order that they could not for fill the order accordingly. Immediately following, when I placed the order from “cigarette outlet,” I received an instant message saying the order will be delayed, for who knows how long. It was after the 3rd day and no word of when my order would be shipped, did I cancel that order, with cigarette outlet. On the other hand … Tobacco Stock, takes responsibility without excuses if, a delay has happened. The other company gave me a sob story that honestly should not be my problem. I was not happy knowing the other company KNEW orders were behind and didn’t state that prior to accepting an order. Tobacco Stock has Global black brand pipe tobacco that for me? IS comparable to Marlboro. Which I smoked for 30 yrs so I am not compromising taste for cost. Also hot rod tubes. I’m trying TOP premium tubes this time because of a lower cost. Shipping is less expensive as well from tobacco stock.
kevin kirwan
GBThe best on the internet! These people are the best on the internet. They are more than helpful and more than happy to be helpful. Their prices are fairly standard, but they do throw you a coupon or a discount time to time. They're shipping is very quick and they are just good honest people. I would not buy a tobacco anyone but these people. My best to all of you at tobacco stock. Kevin
Derek
GBExcellent customer service Excellent customer service, best I've experienced from any company in a long while. Good to know there are still businesses out there that care! Great products also, BTW.
Satisfied customer
GBJust got my order everything went… Just got my order everything went smooth.Even tho the post office held the package up for 4 days no fault of the shipper