I personally APPRECIATE honesty I personally APPRECIATE honesty. I recently experience where my order was over looked, therefore delay was eminent. Here comes the appreciation part … Tobacco Stock was honest enough to admit their fault and rectified the situation, with satisfaction for me. On the other hand when I ordered from “cigarette outlet” They decided to omit the fact, KNOWING before placing my order that a delay was guaranteed. In other words … They knew prior to taking my order that they could not for fill the order accordingly. Immediately following, when I placed the order from “cigarette outlet,” I received an instant message saying the order will be delayed, for who knows how long. It was after the 3rd day and no word of when my order would be shipped, did I cancel that order, with cigarette outlet. On the other hand … Tobacco Stock, takes responsibility without excuses if, a delay has happened. The other company gave me a sob story that honestly should not be my problem. I was not happy knowing the other company KNEW orders were behind and didn’t state that prior to accepting an order. Tobacco Stock has Global black brand pipe tobacco that for me? IS comparable to Marlboro. Which I smoked for 30 yrs so I am not compromising taste for cost. Also hot rod tubes. I’m trying TOP premium tubes this time because of a lower cost. Shipping is less expensive as well from tobacco stock.

Product is always fresh and service and… Product is always fresh and service and shipping is excellent!!

Survey Very reliable customer service and also very polite interactions with staff.

Cramming products & double charged Ordered cigarette tubes. They emailed me saying that it was illegal to ship just the tubes without the purchase of additional insurance and or the purchase of tobacco. Both are a lie. It took 2 weeks to get the money refunded. The phone number listed is a joke. They never answer and only respond by email. Until they start ignoring you.

Tobacco Stock is my "go to" company for tobacco products because... ...of their "best pricing", reasonable - fast shipping and rapid replies to email inquiries! Plus, Vick M in Tobacco Stock Sales was super helpful, responsive and knowledgeable in my tobacco storage question and provided a "work-around" with a product not in stock (not their fault as I initially ordered "many" bags of Golden Harvest Silver, but Vick M offered the same product in 5 lb bags)... Vick M rates not 5, but 10 stars for his professionalism!!! Vick M is a true asset to the Tobacco Stock "team" and I highly recommend him and Tobacco Stock for your tobacco needs. Thank you Tobacco Stock and Vick M...!!!