I have never had an issue with you… I have never had an issue with you guys. You have been I've if the only companies that I'm even able to buy my refills. Brian had been literally amazing and super responsive. I appreciate you and your company more than u could ever know. Thank you for always making things right if they weren't, and always having my vibe refills available. Much Love♌

Electric tabbaconist I've ordered from electric tabbaconist over 10 times not once have I had a problem the only thing that ever came up they had run out of coils but shipped them from their other wearhouse love the prices love how fast you get your package will definitely be buying more.cant recommend them enough.

Item not delivered Item not delivered. Delivery company states unable to deliver because we were not home, completely untrue and we have a camera showing no one ever attempted to deliver. Canned response from customer service stating I have to wait 40 days. Avoid this place, shop local.

Professional and informative I submitted a ticket for a lost shipment and received an answer within an hour.and the money was put back in my account almost immediately.

Electric Tobaconnist USA is a scam Electric Tobaconnist USA is a scam! They don't have a real delivery process in place so don't believe the initial email you will receive once your order is placed and they have your money. You will NEVER receive a separate email from CCSHIP, you will NEVER receive your order, and after you wait a month and start inquiring you will receive some bogus, made-up information about their carrier's attempts to deliver that were unsuccessful. On the bogus information they finally sent me, their "carrier" attempted delivery at 7:02 a.m. on a Sunday to a business address. What?! Who, in their right mind, would attempt a delivery at 7:00 a.m. on a Sunday?! Even if I'd used my residential address for delivery, there is no way that I would expect or receive a delivery at that time on a Sunday! Are you kidding me? Another bogus attempt was attempted at 3:55 p.m. on a weekday - I believe it was a Tuesday. Supposedly the carrier could not get into the business office that, by the way, was open until 6:00 p.m. that day, an office that is open to the public, that anyone in the city could walk into freely. Don't order from the bogus business if you value your money. I have already cancelled the card I used to place my order. I don't trust this "company" with the personal information they already have. My order was placed on January 24th and I have received nothing that I've paid for. Update: I just checked the BBB website and they seem to have complaint after complaint for the very same reason as mine. I wish that I'd seen this before they got my money and my personal information.