I wish I could give them a zero I wish I could give them a zero. I ordered my pipe tobacco on October 10. They took the money and I have not received my pipe tobacco. I have repeatedly tried to contact them by email and phoned. Absolutely no response. My order number is 406800

Same as many other reviews here, Same as other reviews here, I made an order here (order number 279226) , payed 40+ dollars extra for the Faster shipping.. and 3 days later the package is stil not at ups. I contacted customer service, and they turn out to be as dishonest as described by many others here .. Im happy i purchased using paypal, if my order never arrives, ll get my money back eventually. Avoid this shop! My paypal is xiematlive.be

beware they are scammers beware they are scammers...... They take your money but do not send cigarettes. Come to find out it is illegal to sell cigs to the USA because of tax evasion.

Love the site easy to navigate great… Love the site easy to navigate great selection I don't understand all the bad reviews though iv been buying from them for years and always get what I ordered I live in Canada they have great customer service always friendly fast shipping I use the cheapest shipping option and a real tracking number is provided every time never had my shipment end up some where else either lol

Do NOT trust to get your product!! Do NOT trust to get your product!!! **update to follow** for end result. Like so many other reviews here, Tobaccopipes.com has failed to deliver AGAIN! I have just sent an email to offer them to change this practice, of not accepting responsibility after full payment received. And i will update accordingly, with their reply within 48hrs. I placed my order and after 3+ weeks, it is in another country! SWITZERLAND!!! And again, no refund because they aren't responsible for shipping! They provide the shipping meathod of ONLY USPS, they do not allow other shippers, they wash their hands of the product the second the payment is posted to their account! Please, take the lesson from so many here. Do not order from this company! Update as promised: They stick to their guns and highlight a "policy" that you cannot easily find on their site prior to checkout! This policy states (in short) "purchase at your own risk. Tobacco pipes .com is NOT responsible for shipping, as we cannot know the laws and policies of international borders.) Again, this policy is not highlighted at checkout. Nor is there any other shipping method aside of USPS. As well, there is no warning of possible quantity issues while checking out. But they are aware of such limits. Because they stated in their reply email, that they post accurate content quantity on packaging. And this is good! But it also shows that they do have knowledge of border requirements while shipping international. They just don't care if you get the package after you've paid. And all of their actions prove this to be true, with several experiences from clients. Take care of yourselves