I wish I could give them a zero I wish I could give them a zero. I ordered my pipe tobacco on October 10. They took the money and I have not received my pipe tobacco. I have repeatedly tried to contact them by email and phoned. Absolutely no response. My order number is 406800

beware they are scammers beware they are scammers...... They take your money but do not send cigarettes. Come to find out it is illegal to sell cigs to the USA because of tax evasion.

Order never arrived Order never arrived. Had to file a chargeback.

I should of paid attention to the reviews! Had the same issue as just about everyone else. Made my order, they immediately took the money, it stayed in "awaiting fulfilment" for over a week. I messaged them stating my concern and how long it usually takes to fulfill. They of course messaged stating it is in hold due to age verification. How am I supposed to know that if they've never said anything about that? I had to reach out. So, they wanted a picture of my ID showing my name and date of birth.(Im in the 30's) Did that (even though it felt sketchy and probably was), then after another few days, they refunded my money with no explanation. I'm just thankful I got my money back. I don't understand how others get orders from this site, unless it's all fake. I would pay attention to all the negative reviews from this site. *Update* They left a message on my phone apologizing, something went wrong with the e-mail that I sent verifying my age. The Woman said she took care of everything and updated my information and that they shipped my items, hoping that they can regain my trust. I checked the site and it says shipped, $0.00. So if the package actually arrives, I will give them another go.* Fingers crossed that this WAS just a mistake and that there actually is an excellent customer service, because she sounded sincere and really nice.

SHIPPING DELAY + WRONG PIPE IN LABELED BOX See title of review. Received shipping notice but PO didn't receive item until 4 days later. I ordered a Bones Bent Billard but received a straight pipe in a bent billard box. I should have read other reviews before ordering from this company.