It's a shame I can't give it zero stars… It's a shame I can't give it zero stars because I would. This company sucks that's all I can say about it. Their devices are cheap and flimsy and tear up within a couple of the company stand behind their awesome lifetime warranty because they charge you $30 shipping every time you get a new device replaced. I bought my first device 3 years ago and I have had it replaced five times now that's ridiculous. The last device I got replaced was defective when I got it and they refused to replace it. It completely gave out within 3 months after I got it and I said that's it I will never have another one this company sucks and they can bite my butt.

The Deezy from The Kind Pen is a great little vaporizer! Update - I was finally able to get this registered, though I don't know why customer service isn't able to do it for you when you're having problems. I can now give the 5 stars I wanted to give. As far as I can tell (I've only used it twice), This is a great little vaporizer. Easy to use, & taste is great. Keeps your previous temperature setting and all you have to do is turn it on and press the power button for 2 seconds if you want to use your previous setting. Original ReviewI recently bought a vaporizer from this company. Its supposed to have a lifetime warranty. The vaporizer seems great, and I would love to give a 5 star review, but customer service is a nightmare. I tried to log in on my phone to register the warranty. Got a message that I was temporarily blocked. I tried the online chat and was told I needed to call. I called and no one was available to take my call so I left a message. I had tried emailing their support team a couple of days ago. No reply.

I got a Lobi on 420 and it isn’t… I got a Lobi on 420 and it isn’t working. I posted a question and got a thanks for your question but no answer. Sent a message to support and got two replies from Brianna C asking questions that I replied to. No more replies or support or help. Sent a URGENT message Friday like it said to do and got a thanks for your message we’ll get back to you. Nobody has replied. Is kind that busy they can’t reply or help? Not happy

Buyer beware I bought the lobi device for my wax and the temperature settings are a joke. The temperature range is melt wax, or burn your hand, and I left a review on the website but it was removed. I can't return it because I used the device, buyer beware! Was contacted after complaining on Instagram, they stopped responding after the replacement lobi device was sent out. As of April 25th 2024 the company is requesting a video of me loading the atomizer, in other words I'm not intelligent enough to load a vape device. #BuyerBeware

THE place to buy vapes! I absolutely LOVE this site! The Kind Pen is super awesome about everything! They have lifetime warranties for all of their vapes, and will replace them for any reason! Even their cheapest vapes have the warranty, and that is not something a lot of places will offer! Their customer service is amazing, and they get back to you fast! I've only had to get one replacement, in the 3 years I've been using their vapes, and I just had to pay shipping. They were super cool about everything! Their products are out of this world, as far as quality! I've gotten the Jiggy, the Weezy, slim wax pen, 2 or 3 of the easy vapes, and most recently, the new 510 thread battery, and I love them all! They also have the most colors to choose from, than any other place I've ever seen! Plus, the shipping is fast and not too expensive! I recommend The Kind Pen for any and all of your vaping pleasures, from dry vaping to oils to wax to ejuice, they have something for everyone in whatever color you can imagine! Give them a whirl, you won't be sorry, I promise!