I have been ordering from them for a… I have been ordering from them for a while. Number one it says “arrives 1-4 business days”. That used to be true. This order and last order it didn’t even ship until 3 days after ordering. In this instance this is day 3 and still not shipped but the label was created. We order the elf bars. They also used to be great now we are getting about 5 that only last one day out of the ten we order each time. I will definitely be ordering elsewhere from here on out. I think if they can’t even manage to get the package into the mail after three days they should probably update their shipping policy. Because shipping out in 1-4 days is an issue at this point let alone it arriving in 1-4 business days. Joke of company that is relatively new that will go down in flames just like these other companies that don’t care about their customers. They don’t realize… they are nothing without us. I just looked through the other reviews too. It seems it’s right in line with how this company has been for us. They were great of you look at reviews from beginning of 2022. The reviews get worse and worse especially leading to now. Guarantee this company will be down within a year.

Amazing! I had the greatest experience! My products were late to be delivered. I was upset at first and contacted them. Ben, the manager took full responsibility for being out of stock on my product and it shipping late. They refunded my entire order amount and still sent my product to me and offered me a discount for my next purchase. It is not often businesses take responsibility for their actions. I am so pleased and will only be buying from them in the future!

Order never shipped and no updates I ordered and received confirmation of the order. I waited and waited. I checked email and tracking for days with no shipment. I asked to please ship or refund me. After waiting several days and contacting about receiving what I ordered or refund… they did give me a refund(haven’t seen yet but we will see - always order with Amex). No apologies for not providing what I ordered. I would 100 percent order from another vendor.

When you receive what you ordered… When you receive what you ordered consider your self lucky. I’m currently waiting for the second time for an issue to be resolved. They sent wrong product again and don’t have time to correct it. I received an email saying they would be sending me a return label but who knows when. I used to like the company and now they are not doing business like they used to. Incorrect items and longer shipping times have me thinking they don’t care about customer service.

I love this company I love this company! I have placed several orders from them and referred friends. They called me today to let me know they didn't have my product in stock but it would be slightly delayed, rather than just making me wait, clueless. They even offered me free product for the issue. Great prices and fast delivery too!