feedback on my recent experiance Please note that the feedback is not only applying only on the agent but my overall recent experience. The agents' answers to my questions are overall satisfying however it is extremely annoying to receive responses every one or two days when the issue needs to be solved quickly, I don't know if the agents are on a shift not every day, and they respond when they are on a shift, or if you have too many requests and they do not have the time to answer all of them. In any case, I find that the management should take this under consideration to help the support system be faster and not take days for the agents to get back with a review or answer. thank you.

I had an issue on my server which was… I had an issue on my server which was there for almost three days, but when Mane Grigoryan stepped in to support, the problem was resolved for me within 24th as she promised

She made a perfect video for my ticket… She made a perfect video for my ticket which was really nice gesture. she understood pretty well what the issue was and was accurate to get it resolved.

I can always count on their agents to… I can always count on their agents to provide the proper assistance when needed! Keep up the good work!

Really spot on focussed help Really spot on focussed help. resolved the issue quickly professionally and courteously. it's great to know that this support is there when you need it.