She made a perfect video for my ticket… She made a perfect video for my ticket which was really nice gesture. she understood pretty well what the issue was and was accurate to get it resolved.

It's a great hosting It's a great hosting. Specifically for wordpress site. They assist you in every step of the way and give you great support whenever needed. In my humble oppinion, it's the best wordpress hosting

feedback on my recent experiance Please note that the feedback is not only applying only on the agent but my overall recent experience. The agents' answers to my questions are overall satisfying however it is extremely annoying to receive responses every one or two days when the issue needs to be solved quickly, I don't know if the agents are on a shift not every day, and they respond when they are on a shift, or if you have too many requests and they do not have the time to answer all of them. In any case, I find that the management should take this under consideration to help the support system be faster and not take days for the agents to get back with a review or answer. thank you.

Was trying to replace my chat bot on my… Was trying to replace my chat bot on my website with a new one and all I got were guides but they were to complicated for me. The rep was nice but not helpful. Unfortunately I have to watch videos elsewhere to get an understanding of how to do it. If you cant help then what's the point of customer service

Great Support Team and Speed Optimization Support answer realy fast and stay with you untile you problem are gone no matter how much time it will take. I am amazed from 10web AI booster and site optimization, so great and aways keep your site with flying speed.