Don;t expect a response from customer service I answered questions, one of which was my preferred pharmacy. I had an ear infection, and expected to get a prescription for anti-biotics. The response in my diagnostic e-mail said they could do nothing. No refund, just "go to professional for an exam". All information on the site led me to believe they could prescribe antibiotics or I wouldn't have used the site in the first place. The diagnostic e-mail also said: "If you have any questions or need further assistance, feel free to reach out to us at services at 24hrdoc.com." NO RESPONSE I went to a CVS medical clinic and got a prescription for amoxicilin that afternoon. I would NOT recommend using them for an ear infection despite the information about that problem being listed as one of the inflictions thay can address.

Good process - mediocre delivery The questionnaire process was quick and efficient; however, I was supposed to get the rinse as requested. I did receive the antibiotics, but not the rinse. I emailed 3 times over 2 days and never received a reply. That’s really poor customer service.

Wow just wow Took a fast quiz told you my symptoms and what I was allergic too and about 1-2 hours later yall prescribed me antibiotics. Thank you so much!

For someone who doesn’t have insurance… For someone who doesn’t have insurance and can’t afford $200+ on a non-insured doctors visit, and can’t afford to miss work as a teacher this was truly life saving. Quick and easy, and much more affordable.

Easy and fast! I was in EXTREME pain with no insurance for another two weeks. I found this site. I was skeptical but gave it a try. Within 3 hours, I received the confirmation for pain rx and antibiotics. Still skeptical, I went to Walmart and picked up my medicine! Truly GRATEFUL & IMPRESSED!