Above and beyond my expectations! As a publisher of awesome literature for kids we boast about flawless stories. We chose DCL and Devorah Ashlem for our publishing needs because of the incredible service they provide. Even post the uploads when our staff found minor typos or spaces (which were our own fault) they went back and uploaded our requests dozens of times. Can't recommend this company highly enough!

The DCLab team knows what they are doing DCLab delivered my epub interior file early. They then and built out my ebook cover file at the last minute. With DCLab's help, I was able to get my ebook out on schedule in spite of the problems I encountered before I contacted DCLabs.. Thank you DCLab.

Great experiences with backend conversion We have used DCL for a few back content conversion projects. I highly recommend them; they are reliable and the XML produced is accurate. Throughout our projects, DCL’s project manager responded to our questions quickly, although I found it hard to keep track of things over several months via email. I think it would be helpful if there was a way to track comments and the progress of the project other than through email.

Well organised, knowledgeable & proactive Having worked with a different provider at first, we turned to DC Lab to help us out of a difficult situation. They ensured we can now deliver what we promised our customers on time and in good quality. The staff we have had dealings with have proved very knowledgeable and proactive - when a problem arises, they make sure a good solution is provided quickly. While they will seek feedback where necessary, they don't bother us with questions they can solve on their own. Their throughput speed and reactivity is impressive.

very responsive team! very responsive team not just with overall turnaround timelines but in responding to questions raised throughout the process to develop new SPL files make revisions, clarify activities related to listings and regulatory requirements, etc. They are always prompt and responses clearly stated, lessening further confusion. I highly recommend DCL as a vendor and a partner.