Migration from one CCMS solution to another DCL assisted in migrating our technical user documentation from Author-it to Paligo. The process included working together to create the import path for the migration to occur, including mapping XML structure between components and elements in both tools. Because DCL had not previously worked on a migration of Author-it to Paligo, we experienced some miscommunication in understanding each other on scope of the project, volume of content to be migrated, and complexity of mapping the structure and use of content between the solutions. This extended the time and effort needed to set up the import path. It also meant much more time and resources from our own employees than expected. Despite the learning curve from both sides, DCL worked with us throughout the process to create and troubleshoot the import path. Once in place, DCL migrated all content from one solution to the other. They were flexible and we worked together to find a path forward when the project extended much longer than either of us expected. They were always great to work with. The end result meant much less time for our team as a whole to transfer and clean up content.

very responsive team! very responsive team not just with overall turnaround timelines but in responding to questions raised throughout the process to develop new SPL files make revisions, clarify activities related to listings and regulatory requirements, etc. They are always prompt and responses clearly stated, lessening further confusion. I highly recommend DCL as a vendor and a partner.

Great experiences with backend conversion We have used DCL for a few back content conversion projects. I highly recommend them; they are reliable and the XML produced is accurate. Throughout our projects, DCL’s project manager responded to our questions quickly, although I found it hard to keep track of things over several months via email. I think it would be helpful if there was a way to track comments and the progress of the project other than through email.

DCL is our 'go-to' conversion source The staff at DCL has been our 'go-to' XML conversion source for two years now and they never let us down! A special thanks to Naveh Greenberg, who always delivers the goods, and is a great communicator. We will turn to DCL for our XML for as long as they are in business! G. Reese Tech Publications Hydraulics International Inc.

Precision and Agility with DCL Harmonizer DCL Harmonizer was fundamental for me to carry out a content reuse project I’ve had in mind for months. Having the DCL Harmonizer report served as a guide and made my reuse work a lot more precise. 59% of the files in scope had at least one reusable element - a lot more than I had expected. Using the tool has also made my work a lot more agile: If I were to compare the content files, my project would’ve taken at least double the time. Sending DCL the files and getting the results was a matter of days.