Highly recommended company Highly recommended company We have worked with DCL for about 8 years now. They are consistently responsive, professional, thorough, and highly skilled. They provide webinars on current topics and share valuable expertise. They are trustworthy and helpful. It is nice to know that we don't have to keep up with new content formats - they do it for us.

Excellent PDF to EPUB Conversion I have worked with DCL and Mary Jane Lopez for several years and they consistently provide excellent PDF to EPUB conversion services and customer service. They are quick and very responsive and do great work. If you're looking for a more dynamic EPUB eBook experience, that's not DCL's wheelhouse. For basic EPUB conversion services, I highly recommend them.

Well organised, knowledgeable & proactive Having worked with a different provider at first, we turned to DC Lab to help us out of a difficult situation. They ensured we can now deliver what we promised our customers on time and in good quality. The staff we have had dealings with have proved very knowledgeable and proactive - when a problem arises, they make sure a good solution is provided quickly. While they will seek feedback where necessary, they don't bother us with questions they can solve on their own. Their throughput speed and reactivity is impressive.

Migration from one CCMS solution to another DCL assisted in migrating our technical user documentation from Author-it to Paligo. The process included working together to create the import path for the migration to occur, including mapping XML structure between components and elements in both tools. Because DCL had not previously worked on a migration of Author-it to Paligo, we experienced some miscommunication in understanding each other on scope of the project, volume of content to be migrated, and complexity of mapping the structure and use of content between the solutions. This extended the time and effort needed to set up the import path. It also meant much more time and resources from our own employees than expected. Despite the learning curve from both sides, DCL worked with us throughout the process to create and troubleshoot the import path. Once in place, DCL migrated all content from one solution to the other. They were flexible and we worked together to find a path forward when the project extended much longer than either of us expected. They were always great to work with. The end result meant much less time for our team as a whole to transfer and clean up content.

Precision and Agility with DCL Harmonizer DCL Harmonizer was fundamental for me to carry out a content reuse project I’ve had in mind for months. Having the DCL Harmonizer report served as a guide and made my reuse work a lot more precise. 59% of the files in scope had at least one reusable element - a lot more than I had expected. Using the tool has also made my work a lot more agile: If I were to compare the content files, my project would’ve taken at least double the time. Sending DCL the files and getting the results was a matter of days.