Highly recommended company Highly recommended company We have worked with DCL for about 8 years now. They are consistently responsive, professional, thorough, and highly skilled. They provide webinars on current topics and share valuable expertise. They are trustworthy and helpful. It is nice to know that we don't have to keep up with new content formats - they do it for us.

Migration from one CCMS solution to another DCL assisted in migrating our technical user documentation from Author-it to Paligo. The process included working together to create the import path for the migration to occur, including mapping XML structure between components and elements in both tools. Because DCL had not previously worked on a migration of Author-it to Paligo, we experienced some miscommunication in understanding each other on scope of the project, volume of content to be migrated, and complexity of mapping the structure and use of content between the solutions. This extended the time and effort needed to set up the import path. It also meant much more time and resources from our own employees than expected. Despite the learning curve from both sides, DCL worked with us throughout the process to create and troubleshoot the import path. Once in place, DCL migrated all content from one solution to the other. They were flexible and we worked together to find a path forward when the project extended much longer than either of us expected. They were always great to work with. The end result meant much less time for our team as a whole to transfer and clean up content.

migration from MadCap Flare to Paligo migrating all the documentation from MadCap Flare to Paligo with DCL was the best choice that we could do. we were pleased with - the Service we got - The price - The level of engagement in the project. - speed of the project DCL migrated thousands of documentation pages from PDFs to a web CCMS by writing a script which were dynamicly modified for our usecases.

Well organised, knowledgeable & proactive Having worked with a different provider at first, we turned to DC Lab to help us out of a difficult situation. They ensured we can now deliver what we promised our customers on time and in good quality. The staff we have had dealings with have proved very knowledgeable and proactive - when a problem arises, they make sure a good solution is provided quickly. While they will seek feedback where necessary, they don't bother us with questions they can solve on their own. Their throughput speed and reactivity is impressive.

Above and beyond my expectations! As a publisher of awesome literature for kids we boast about flawless stories. We chose DCL and Devorah Ashlem for our publishing needs because of the incredible service they provide. Even post the uploads when our staff found minor typos or spaces (which were our own fault) they went back and uploaded our requests dozens of times. Can't recommend this company highly enough!