migration from MadCap Flare to Paligo migrating all the documentation from MadCap Flare to Paligo with DCL was the best choice that we could do. we were pleased with - the Service we got - The price - The level of engagement in the project. - speed of the project DCL migrated thousands of documentation pages from PDFs to a web CCMS by writing a script which were dynamicly modified for our usecases.

Well organised, knowledgeable & proactive Having worked with a different provider at first, we turned to DC Lab to help us out of a difficult situation. They ensured we can now deliver what we promised our customers on time and in good quality. The staff we have had dealings with have proved very knowledgeable and proactive - when a problem arises, they make sure a good solution is provided quickly. While they will seek feedback where necessary, they don't bother us with questions they can solve on their own. Their throughput speed and reactivity is impressive.

DCL is our 'go-to' conversion source The staff at DCL has been our 'go-to' XML conversion source for two years now and they never let us down! A special thanks to Naveh Greenberg, who always delivers the goods, and is a great communicator. We will turn to DCL for our XML for as long as they are in business! G. Reese Tech Publications Hydraulics International Inc.

Absolutely horrible Absolutely horrible. I know how important these surveys are and I wouldn't give such a low rating lightly. It takes two days to get a printer installed? Over five days for a password reset? You need to review your online ticket review and resolution process for process inefficiencies. The time it takes for not only a REAL person to get back to someone, never mind the time it takes to resolve, is unacceptable. Not only that, if you call someone for something so simple as installing a printer driver, they can't handle it and need to send it to the next level... pointless.

Highly recommended company Highly recommended company We have worked with DCL for about 8 years now. They are consistently responsive, professional, thorough, and highly skilled. They provide webinars on current topics and share valuable expertise. They are trustworthy and helpful. It is nice to know that we don't have to keep up with new content formats - they do it for us.