Anja
CHWell organised, knowledgeable & proactive Having worked with a different provider at first, we turned to DC Lab to help us out of a difficult situation. They ensured we can now deliver what we promised our customers on time and in good quality. The staff we have had dealings with have proved very knowledgeable and proactive - when a problem arises, they make sure a good solution is provided quickly. While they will seek feedback where necessary, they don't bother us with questions they can solve on their own. Their throughput speed and reactivity is impressive.
CEO
GB8 Years Of Incredible - Outstanding Support I've been working with Data Conversion Labs & Howard & Team for over 8 years now. They not only saved my product and my company way back when we started working together but they continue to help us grow by taking over the tasks of working with the FDA. They are thorough and supportive and I KNOW when I'm working with them, they have my back and are looking out for us and our best interest. They are great, outstanding, incredible partners. I would not be here without them. Thanks so much team.
A DCL Customer
CHLarge volume conversion and cleanup DCL carried out a large volume conversion over many months as part of a larger system migration project. Beth and her team were always clear in their communications, responded quickly to questions, and were very reliable in getting the job done. Without DCL we would not have succeded in our project, or at least not within any reasonable timeframe. I have no hesitation in recommending DCL for any conversion work.
G. Reese
GBDCL is our 'go-to' conversion source The staff at DCL has been our 'go-to' XML conversion source for two years now and they never let us down! A special thanks to Naveh Greenberg, who always delivers the goods, and is a great communicator. We will turn to DCL for our XML for as long as they are in business! G. Reese Tech Publications Hydraulics International Inc.
Kelly Martin
GBMigration from one CCMS solution to another DCL assisted in migrating our technical user documentation from Author-it to Paligo. The process included working together to create the import path for the migration to occur, including mapping XML structure between components and elements in both tools. Because DCL had not previously worked on a migration of Author-it to Paligo, we experienced some miscommunication in understanding each other on scope of the project, volume of content to be migrated, and complexity of mapping the structure and use of content between the solutions. This extended the time and effort needed to set up the import path. It also meant much more time and resources from our own employees than expected. Despite the learning curve from both sides, DCL worked with us throughout the process to create and troubleshoot the import path. Once in place, DCL migrated all content from one solution to the other. They were flexible and we worked together to find a path forward when the project extended much longer than either of us expected. They were always great to work with. The end result meant much less time for our team as a whole to transfer and clean up content.