Anja
CHWell organised, knowledgeable & proactive Having worked with a different provider at first, we turned to DC Lab to help us out of a difficult situation. They ensured we can now deliver what we promised our customers on time and in good quality. The staff we have had dealings with have proved very knowledgeable and proactive - when a problem arises, they make sure a good solution is provided quickly. While they will seek feedback where necessary, they don't bother us with questions they can solve on their own. Their throughput speed and reactivity is impressive.
L Gunderman
GBExcellent PDF to EPUB Conversion I have worked with DCL and Mary Jane Lopez for several years and they consistently provide excellent PDF to EPUB conversion services and customer service. They are quick and very responsive and do great work. If you're looking for a more dynamic EPUB eBook experience, that's not DCL's wheelhouse. For basic EPUB conversion services, I highly recommend them.
alex balfur
ILmigration from MadCap Flare to Paligo migrating all the documentation from MadCap Flare to Paligo with DCL was the best choice that we could do. we were pleased with - the Service we got - The price - The level of engagement in the project. - speed of the project DCL migrated thousands of documentation pages from PDFs to a web CCMS by writing a script which were dynamicly modified for our usecases.
maria watt
AUExceptional service I have had a long association with DCL over many years and I have only good things to say regarding their professionalism, attention to detail, customer service and their communication. Always super supportive with any queries we have. Mary Jane Lopez is wonderful to deal with and always replies to emails in a timely manner and gives additional information which is so very helpful. Would highly recommend DCL.
Devy Missner
GBDCL Caters to our specifics cases very well Our products have specifics in packaging and nature of business setup which can be tricky. DCL (Data Conversion Laboratory) always were able to place those specifics aligned well with FDA system; from support in creating SPL files, onto submission to FDA Gateway, troubleshooting from errors and path forward as FDA guidelines would state, always brought to success submission with our NDC, facility update, and annual update! DCL team very courteous, professional, and timely manner. Happy customer here.