Randy Smith
GBExcellent company. DCL has always been professional and executed our projects with excellent results. The team is experienced and gets the job done. Highly recommend!
G. Reese
GBDCL is our 'go-to' conversion source The staff at DCL has been our 'go-to' XML conversion source for two years now and they never let us down! A special thanks to Naveh Greenberg, who always delivers the goods, and is a great communicator. We will turn to DCL for our XML for as long as they are in business! G. Reese Tech Publications Hydraulics International Inc.
L Gunderman
GBExcellent PDF to EPUB Conversion I have worked with DCL and Mary Jane Lopez for several years and they consistently provide excellent PDF to EPUB conversion services and customer service. They are quick and very responsive and do great work. If you're looking for a more dynamic EPUB eBook experience, that's not DCL's wheelhouse. For basic EPUB conversion services, I highly recommend them.
Jodi
GBAbsolutely horrible Absolutely horrible. I know how important these surveys are and I wouldn't give such a low rating lightly. It takes two days to get a printer installed? Over five days for a password reset? You need to review your online ticket review and resolution process for process inefficiencies. The time it takes for not only a REAL person to get back to someone, never mind the time it takes to resolve, is unacceptable. Not only that, if you call someone for something so simple as installing a printer driver, they can't handle it and need to send it to the next level... pointless.
Devy Missner
GBDCL Caters to our specifics cases very well Our products have specifics in packaging and nature of business setup which can be tricky. DCL (Data Conversion Laboratory) always were able to place those specifics aligned well with FDA system; from support in creating SPL files, onto submission to FDA Gateway, troubleshooting from errors and path forward as FDA guidelines would state, always brought to success submission with our NDC, facility update, and annual update! DCL team very courteous, professional, and timely manner. Happy customer here.