Migration from one CCMS solution to another DCL assisted in migrating our technical user documentation from Author-it to Paligo. The process included working together to create the import path for the migration to occur, including mapping XML structure between components and elements in both tools. Because DCL had not previously worked on a migration of Author-it to Paligo, we experienced some miscommunication in understanding each other on scope of the project, volume of content to be migrated, and complexity of mapping the structure and use of content between the solutions. This extended the time and effort needed to set up the import path. It also meant much more time and resources from our own employees than expected. Despite the learning curve from both sides, DCL worked with us throughout the process to create and troubleshoot the import path. Once in place, DCL migrated all content from one solution to the other. They were flexible and we worked together to find a path forward when the project extended much longer than either of us expected. They were always great to work with. The end result meant much less time for our team as a whole to transfer and clean up content.

Communication is great Communication is great. Allan always responds promptly and answers all my questions. The procedure to upload files is easy, and we get our epub file created within 2 weeks or less.

Data Conversion Laboratory (DCL) great service We have worked with DCL for many years, as they process the XML conversion of our medical journal PDFs. The staff is very knowledgeable, provides high-quality files, quick turnaround time, notifies us right away of any problems, and offers competitive pricing.

8 Years Of Incredible - Outstanding Support I've been working with Data Conversion Labs & Howard & Team for over 8 years now. They not only saved my product and my company way back when we started working together but they continue to help us grow by taking over the tasks of working with the FDA. They are thorough and supportive and I KNOW when I'm working with them, they have my back and are looking out for us and our best interest. They are great, outstanding, incredible partners. I would not be here without them. Thanks so much team.

Highly recommended company Highly recommended company We have worked with DCL for about 8 years now. They are consistently responsive, professional, thorough, and highly skilled. They provide webinars on current topics and share valuable expertise. They are trustworthy and helpful. It is nice to know that we don't have to keep up with new content formats - they do it for us.