Well organised, knowledgeable & proactive Having worked with a different provider at first, we turned to DC Lab to help us out of a difficult situation. They ensured we can now deliver what we promised our customers on time and in good quality. The staff we have had dealings with have proved very knowledgeable and proactive - when a problem arises, they make sure a good solution is provided quickly. While they will seek feedback where necessary, they don't bother us with questions they can solve on their own. Their throughput speed and reactivity is impressive.

Data Conversion Laboratory (DCL) great service We have worked with DCL for many years, as they process the XML conversion of our medical journal PDFs. The staff is very knowledgeable, provides high-quality files, quick turnaround time, notifies us right away of any problems, and offers competitive pricing.

very responsive team! very responsive team not just with overall turnaround timelines but in responding to questions raised throughout the process to develop new SPL files make revisions, clarify activities related to listings and regulatory requirements, etc. They are always prompt and responses clearly stated, lessening further confusion. I highly recommend DCL as a vendor and a partner.

The team at DCL is always prompt and consistent The team at DCL is always prompt, professional and quick with their responses and their turn around time is always on time and consistent. I also appreciate Kajal and Sergey always being patient when I make a mistake, ask questions and/or send wrong documents. There is never a feeling that I am wasting their time. I appreciate the whole team as sometimes I have a strict deadline. DCL always pulls through. It is noticed and appreciated. Thank you all!!

Above and beyond my expectations! As a publisher of awesome literature for kids we boast about flawless stories. We chose DCL and Devorah Ashlem for our publishing needs because of the incredible service they provide. Even post the uploads when our staff found minor typos or spaces (which were our own fault) they went back and uploaded our requests dozens of times. Can't recommend this company highly enough!