Well organised, knowledgeable & proactive Having worked with a different provider at first, we turned to DC Lab to help us out of a difficult situation. They ensured we can now deliver what we promised our customers on time and in good quality. The staff we have had dealings with have proved very knowledgeable and proactive - when a problem arises, they make sure a good solution is provided quickly. While they will seek feedback where necessary, they don't bother us with questions they can solve on their own. Their throughput speed and reactivity is impressive.

Highly recommended company Highly recommended company We have worked with DCL for about 8 years now. They are consistently responsive, professional, thorough, and highly skilled. They provide webinars on current topics and share valuable expertise. They are trustworthy and helpful. It is nice to know that we don't have to keep up with new content formats - they do it for us.

Excellent PDF to EPUB Conversion I have worked with DCL and Mary Jane Lopez for several years and they consistently provide excellent PDF to EPUB conversion services and customer service. They are quick and very responsive and do great work. If you're looking for a more dynamic EPUB eBook experience, that's not DCL's wheelhouse. For basic EPUB conversion services, I highly recommend them.

Exceptional service I have had a long association with DCL over many years and I have only good things to say regarding their professionalism, attention to detail, customer service and their communication. Always super supportive with any queries we have. Mary Jane Lopez is wonderful to deal with and always replies to emails in a timely manner and gives additional information which is so very helpful. Would highly recommend DCL.

very responsive team! very responsive team not just with overall turnaround timelines but in responding to questions raised throughout the process to develop new SPL files make revisions, clarify activities related to listings and regulatory requirements, etc. They are always prompt and responses clearly stated, lessening further confusion. I highly recommend DCL as a vendor and a partner.