Well organised, knowledgeable & proactive Having worked with a different provider at first, we turned to DC Lab to help us out of a difficult situation. They ensured we can now deliver what we promised our customers on time and in good quality. The staff we have had dealings with have proved very knowledgeable and proactive - when a problem arises, they make sure a good solution is provided quickly. While they will seek feedback where necessary, they don't bother us with questions they can solve on their own. Their throughput speed and reactivity is impressive.

Large volume conversion and cleanup DCL carried out a large volume conversion over many months as part of a larger system migration project. Beth and her team were always clear in their communications, responded quickly to questions, and were very reliable in getting the job done. Without DCL we would not have succeded in our project, or at least not within any reasonable timeframe. I have no hesitation in recommending DCL for any conversion work.

Precision and Agility with DCL Harmonizer DCL Harmonizer was fundamental for me to carry out a content reuse project I’ve had in mind for months. Having the DCL Harmonizer report served as a guide and made my reuse work a lot more precise. 59% of the files in scope had at least one reusable element - a lot more than I had expected. Using the tool has also made my work a lot more agile: If I were to compare the content files, my project would’ve taken at least double the time. Sending DCL the files and getting the results was a matter of days.

Great experiences with backend conversion We have used DCL for a few back content conversion projects. I highly recommend them; they are reliable and the XML produced is accurate. Throughout our projects, DCL’s project manager responded to our questions quickly, although I found it hard to keep track of things over several months via email. I think it would be helpful if there was a way to track comments and the progress of the project other than through email.

Excellent company. DCL has always been professional and executed our projects with excellent results. The team is experienced and gets the job done. Highly recommend!