Anja
CHWell organised, knowledgeable & proactive Having worked with a different provider at first, we turned to DC Lab to help us out of a difficult situation. They ensured we can now deliver what we promised our customers on time and in good quality. The staff we have had dealings with have proved very knowledgeable and proactive - when a problem arises, they make sure a good solution is provided quickly. While they will seek feedback where necessary, they don't bother us with questions they can solve on their own. Their throughput speed and reactivity is impressive.
Starr Sekulich
GBThe team at DCL is always prompt and consistent The team at DCL is always prompt, professional and quick with their responses and their turn around time is always on time and consistent. I also appreciate Kajal and Sergey always being patient when I make a mistake, ask questions and/or send wrong documents. There is never a feeling that I am wasting their time. I appreciate the whole team as sometimes I have a strict deadline. DCL always pulls through. It is noticed and appreciated. Thank you all!!
G. Reese
GBDCL is our 'go-to' conversion source The staff at DCL has been our 'go-to' XML conversion source for two years now and they never let us down! A special thanks to Naveh Greenberg, who always delivers the goods, and is a great communicator. We will turn to DCL for our XML for as long as they are in business! G. Reese Tech Publications Hydraulics International Inc.
Devy Missner
GBDCL Caters to our specifics cases very well Our products have specifics in packaging and nature of business setup which can be tricky. DCL (Data Conversion Laboratory) always were able to place those specifics aligned well with FDA system; from support in creating SPL files, onto submission to FDA Gateway, troubleshooting from errors and path forward as FDA guidelines would state, always brought to success submission with our NDC, facility update, and annual update! DCL team very courteous, professional, and timely manner. Happy customer here.
Camille Clowery
GBGreat experiences with backend conversion We have used DCL for a few back content conversion projects. I highly recommend them; they are reliable and the XML produced is accurate. Throughout our projects, DCL’s project manager responded to our questions quickly, although I found it hard to keep track of things over several months via email. I think it would be helpful if there was a way to track comments and the progress of the project other than through email.