Disappointing Disappointing. Pack arrived promptly & photo check was quick to reply & give advice. When I thought I got it right (and photo check was given all clear) I sent it off. Got the retainer in ok time - 1-2 weeks but the bottom one is loose. I emailed 3 times asking for help / if I can get a new one done and resend & didn’t hear back. Waste of money then! Done bother. Pay a little bit more and get a dentist to do it so it’s right. If I’d heard back & they fixed it I would have rated well but pointless now

Excellent quality and less expensive… Excellent quality and less expensive than getting retainers from the dentist. I use these for a night guard which my dentist was going to charge $500! My teeth are relatively straight so I couldn't see spending $500. Very pleased with the product and will probably get a backup set.

Excellent experience I was left high and dry with Smile direct and decided to use Retainers Direct. My new aligners are the most comfortable I've had!! No rough edges, no digging into my cheek. They fit better than my last aligner. I highly recommend Retainers Direct to anyone!

Tanner is grade A customer service! I haven’t even ordered my retainers yet but I needed to leave a review. Tanner is so ridiculously awesome! Not only did he answer every single question with professionalism and knowledge but he made sure I understood the whole process and exactly what to expect. Let’s clone Tanner and put him behind every customer service phone call!

Might take a while, but worth it! I had used Retainers Direct about two years ago and it was a good experience. When I broke my retainer, I decided to get another one from them. The process took about a month to get the new retainer, one I had to make an impression of. When I had questions, responses were prompt. When I got the retainer, a card that came with it said the impression was shallow and modifications were made, but the retainer fits perfectly!! Both times the retainer was great