Cheyenne
GBDale from dental planet is such a sweet… Dale from dental planet is such a sweet and caring person and helped me through the entire process of getting a new compressor and even helped me find a rental!! give this man a raise or at least acknowledge the extra work he does and makes the customer service great!
John Virdo
GBWe have been customers for a number of… We have been customers for a number of years. Prices have gone up as everything else we purchase. We remember when we got bonus months for renewal. Still, we have no complaints regarding service. It saved me $1,000 once for a crown. Too bad the doctor that removed the broken tooth and installed the post for the new one wasn't in your network. I still think $2,000 for 15 minutes (not exaggerating) is a bit steep.
Ashley
GBI usually don’t leave reviews but this… I usually don’t leave reviews but this company deserves one. When I submitted my order, the address was incorrect. Once I noticed it, I contacted them and they fixed it IMMEDIATELY. Shipping was very fast and I love my new dental scaler! 10/10 would recommend this company and will be purchasing from them again. Their customer service can’t be beaten. It’s incredible!!
Brandon
GBI am a dentist and used dental planet… I am a dentist and used dental planet durapro and they are by far the worst vendor I have come into contact with. They make it extremely difficult to cancel an order because they are adamant about making a sell and do not care anything about your best interest. I requested a cancellation and they had not even shipped the unit to me and they said they would charge me a $6000 restocking fee. Be very careful when dealing with these people. The rep I had was Dale. I had planned on finishing the rest of my build with them but after this experience I will never use them again and I will make sure to tell all of my colleagues about my experience.
Cary Birkitt, DDS
GBProfessional and courteous…! When my intraoral x-ray unit stopped working in Room 2, it was a significant disruption in my office flow! But I had already been to the Dental Planet website before, so a few mouse clicks and a quick phone call and I had a new unit on it’s way, with a warranty from the manufacturer! Awesome! So it was no surprise that when I was having trouble with my digital PAN, they were key in helping me sort it out! Great service, professional and courteous, there are many corporations who could benefit from taking a page from their playbook!