Too long of a wait... I sat in the waiting room for one hour no one called my name. In addition to the people with no regards for others with they’re loud cell phone usage. They should have signs posted like other respectable physician offices. Eventually I left this is a The Irvington office. Plainfield office is more professional in my opinion.

Always a great experience never really… Always a great experience never really wait thatb ong but than again im always there before my appointment time n come 1-2 times a year for myself n for my son who comes once a year for his teeth cleaning...dr gaines has been our dr for years...love the staff n her!!!! Always engaging with us and very sweert and straight forward

Horrible customer service My dentist is Great it’s the gather that the problem. I called 7 times to date to confirm my balance because they did not send to my dental part after medical paid l. Still no call no information. All I know is about to f I get any type of Collection notice because you guys failed me to contact me it’s going to be a media issue seriously.

TERRIBLE PLACE!~ They are only worried about PROFIT They are only worried about PROFIT, not about patients. They refused to clean my teeth because I did not want an X-Ray. I may have CANCER and I want to reduce to the minimum the radiation to my body. They did not accept my reasons and I felt DISCRIMINATED by their profit GREED.

Wait time is Unnecessarily Long Over books appointments causing wait time to be for an hour to two hours. Even if you come in early to your appointment, the wait time gets extended because the dentist does not get in office on time. (Has happen to me twice)