S.vital
GBAlways a great experience never really… Always a great experience never really wait thatb ong but than again im always there before my appointment time n come 1-2 times a year for myself n for my son who comes once a year for his teeth cleaning...dr gaines has been our dr for years...love the staff n her!!!! Always engaging with us and very sweert and straight forward
Zaniyah Lloyd-Tucker
GBHorrible customer service My dentist is Great it’s the gather that the problem. I called 7 times to date to confirm my balance because they did not send to my dental part after medical paid l. Still no call no information. All I know is about to f I get any type of Collection notice because you guys failed me to contact me it’s going to be a media issue seriously.
Carl C.
GBWhen I visited recently, DHA was NOT UP TO THE TASK! When I visited recently, there was only one doctor to service entire day's workload of patients. Result was patients waiting endlessly, only to be forgotten about anyway. I waited 20 mins. to see a Dr. following a tooth cleaning, wasn't given any updates, and ended up walking out to keep another appt. POOR PLANNING AND STAFF MANAGEMENT!! This staff, in general, seems to have issues with professionalism and patient courtesy. Rude, impatient, and uninterested. We're humans, not cattle (as the health service industry, it seems, prefers to view us). My advice: Look for an alternate provider.
C.M. Edgehill
GBToo long of a wait... I sat in the waiting room for one hour no one called my name. In addition to the people with no regards for others with they’re loud cell phone usage. They should have signs posted like other respectable physician offices. Eventually I left this is a The Irvington office. Plainfield office is more professional in my opinion.
ARuffin
GBWhat a rip off with a Dr Chemburkar What a rip off with a Dr. C! I scheduled an appointment for a cleaning and extra. They did the extra and spent 5 minutes with cleaning my teeth. Telling me that they evaluated and then charged me for an evaluation that is not covered by my insurance. I was very precise when I scheduled this appointment that I only wanted a cleaning but did not get one. Then they billed my insurance and for a cleaning and evaluation, sent me a bill. This Dr. C is a rip off and very unprofessional and dishonest. When I asked why I am not getting a cleaning she told me they closed at 5pm then I asked why was I scheduled this late she said I need to reschedule after the evaluation cost that the front staff will give me. LOL what a dishonest person.