Took my granddaughter to her… Took my granddaughter to her appointment to get her molars sealed the hygienist said she had one done already they only could do three which she never had any of them done. SMH My appointment I had to dentist do my filling, asked them to put the white filling and she put the silver in my mouth and told me she never did it. Smh

Staff/Doctor Im giving the office staff and the Dental Assistant The 5 star rating. They are very friendly and professional Staff to work with. However this was the first meeting with Dr. Summer who was very unprofessional by coming in and not introducing herself I had to ask her what her name was. Dr. Summer proceeded to sit down and not explain what she would be doing she just said open your mouth for me. Dr. Summer bedside mannerism differently needs work. I rate Dr. Summer 1 star and Im being generous with that.. When I make my next appointment i will definitely ask to be seen by another Doctor.

Lack of choices with treatment plan as… Lack of choices with treatment plan as the denial was a result of improper documentation given to the underwriter. It was as they were in the tooth extraction business instead of saving of teeth business I changed dentist provider and had no problem in getting approval for two crowns with same insurance resulting in me saving my teeth. In another instance they charged me $500 at the last minute for a bone graft when it could have been covered. Poor service.

Horrible customer service My dentist is Great it’s the gather that the problem. I called 7 times to date to confirm my balance because they did not send to my dental part after medical paid l. Still no call no information. All I know is about to f I get any type of Collection notice because you guys failed me to contact me it’s going to be a media issue seriously.

RUN FAR AWAY Appointment times are THEE worst- they’re never stuck by, it’s rather like a clinic. Turnover of staff is very high! Service isn’t always the best but when you’ve began a treatment that’ll take some time to correct, u just stick it out, settle and don’t go elsewhere. Some are nice, some aren’t but hey, it’s the “hood” so people believe that it’s acceptable