Lack of choices with treatment plan as… Lack of choices with treatment plan as the denial was a result of improper documentation given to the underwriter. It was as they were in the tooth extraction business instead of saving of teeth business I changed dentist provider and had no problem in getting approval for two crowns with same insurance resulting in me saving my teeth. In another instance they charged me $500 at the last minute for a bone graft when it could have been covered. Poor service.

Horrible place Received a call the day before an evening appointment that was made six months ago to say they no longer have evening appointments. Was advise to come in at 5:00 on the following Monday. Sure that works if you do not have a job.

Too long of a wait... I sat in the waiting room for one hour no one called my name. In addition to the people with no regards for others with they’re loud cell phone usage. They should have signs posted like other respectable physician offices. Eventually I left this is a The Irvington office. Plainfield office is more professional in my opinion.

Waited far too long than I’m accustomed… Waited far too long than I’m accustomed to in the 20 years I’ve been a patient in this office. There were very few patients before me yet it took almost an hour before my X-rays were done. I was told by the X-ray tech that there was another person in the office qualified to do X-rays so why the wait? This visit took 2 hours, normally I’m in and out with a routine cleaning in 60+ minutes.

RUN FAR AWAY Appointment times are THEE worst- they’re never stuck by, it’s rather like a clinic. Turnover of staff is very high! Service isn’t always the best but when you’ve began a treatment that’ll take some time to correct, u just stick it out, settle and don’t go elsewhere. Some are nice, some aren’t but hey, it’s the “hood” so people believe that it’s acceptable