Lack of choices with treatment plan as… Lack of choices with treatment plan as the denial was a result of improper documentation given to the underwriter. It was as they were in the tooth extraction business instead of saving of teeth business I changed dentist provider and had no problem in getting approval for two crowns with same insurance resulting in me saving my teeth. In another instance they charged me $500 at the last minute for a bone graft when it could have been covered. Poor service.

unorganized place I keep receiving patient call and emails that address other patients. I have updated my information numerous times and they still keep sending emails and leaving messages on my phone. I'm pretty sure that's breaking some kind of law

Run! I will publish this twice since I have twins. Honestly, I wish I could zero stars. The facility looks gross and the woman dentist does not speak to clients. She does not look at you, let alone explain what she is finding/doing. Felt bad that I took my kids here. Next open enrollment I am changing dentist even if I have to pay out of pocket I am not coming here.

Took my granddaughter to her… Took my granddaughter to her appointment to get her molars sealed the hygienist said she had one done already they only could do three which she never had any of them done. SMH My appointment I had to dentist do my filling, asked them to put the white filling and she put the silver in my mouth and told me she never did it. Smh

Wait time is Unnecessarily Long Over books appointments causing wait time to be for an hour to two hours. Even if you come in early to your appointment, the wait time gets extended because the dentist does not get in office on time. (Has happen to me twice)