I have never experienced such rudeness I have never experienced such rudeness. 1st day there wrong pano up and when I said something the assistant kept saying have a seat. I'm an adult not a little kid and once everything explained Dr said we needed a clearance, it took over a month to have Dr. look at the clearance which was done within a week. Not to mention I called several times and got the run around and couldn't explain things to me. Finall, Dr spoke to me, was abrupt EXTREMEMLY bad and rude experience ever! From Drs to assistant!

Always a great experience never really… Always a great experience never really wait thatb ong but than again im always there before my appointment time n come 1-2 times a year for myself n for my son who comes once a year for his teeth cleaning...dr gaines has been our dr for years...love the staff n her!!!! Always engaging with us and very sweert and straight forward

Lack of choices with treatment plan as… Lack of choices with treatment plan as the denial was a result of improper documentation given to the underwriter. It was as they were in the tooth extraction business instead of saving of teeth business I changed dentist provider and had no problem in getting approval for two crowns with same insurance resulting in me saving my teeth. In another instance they charged me $500 at the last minute for a bone graft when it could have been covered. Poor service.

Wait time is Unnecessarily Long Over books appointments causing wait time to be for an hour to two hours. Even if you come in early to your appointment, the wait time gets extended because the dentist does not get in office on time. (Has happen to me twice)

unorganized place I keep receiving patient call and emails that address other patients. I have updated my information numerous times and they still keep sending emails and leaving messages on my phone. I'm pretty sure that's breaking some kind of law