RUN FAR AWAY Appointment times are THEE worst- they’re never stuck by, it’s rather like a clinic. Turnover of staff is very high! Service isn’t always the best but when you’ve began a treatment that’ll take some time to correct, u just stick it out, settle and don’t go elsewhere. Some are nice, some aren’t but hey, it’s the “hood” so people believe that it’s acceptable

Staff/Doctor Im giving the office staff and the Dental Assistant The 5 star rating. They are very friendly and professional Staff to work with. However this was the first meeting with Dr. Summer who was very unprofessional by coming in and not introducing herself I had to ask her what her name was. Dr. Summer proceeded to sit down and not explain what she would be doing she just said open your mouth for me. Dr. Summer bedside mannerism differently needs work. I rate Dr. Summer 1 star and Im being generous with that.. When I make my next appointment i will definitely ask to be seen by another Doctor.

Waited far too long than I’m accustomed… Waited far too long than I’m accustomed to in the 20 years I’ve been a patient in this office. There were very few patients before me yet it took almost an hour before my X-rays were done. I was told by the X-ray tech that there was another person in the office qualified to do X-rays so why the wait? This visit took 2 hours, normally I’m in and out with a routine cleaning in 60+ minutes.

Horrible place Received a call the day before an evening appointment that was made six months ago to say they no longer have evening appointments. Was advise to come in at 5:00 on the following Monday. Sure that works if you do not have a job.

Lack of choices with treatment plan as… Lack of choices with treatment plan as the denial was a result of improper documentation given to the underwriter. It was as they were in the tooth extraction business instead of saving of teeth business I changed dentist provider and had no problem in getting approval for two crowns with same insurance resulting in me saving my teeth. In another instance they charged me $500 at the last minute for a bone graft when it could have been covered. Poor service.