ARuffin
GBWhat a rip off with a Dr Chemburkar What a rip off with a Dr. C! I scheduled an appointment for a cleaning and extra. They did the extra and spent 5 minutes with cleaning my teeth. Telling me that they evaluated and then charged me for an evaluation that is not covered by my insurance. I was very precise when I scheduled this appointment that I only wanted a cleaning but did not get one. Then they billed my insurance and for a cleaning and evaluation, sent me a bill. This Dr. C is a rip off and very unprofessional and dishonest. When I asked why I am not getting a cleaning she told me they closed at 5pm then I asked why was I scheduled this late she said I need to reschedule after the evaluation cost that the front staff will give me. LOL what a dishonest person.
Carl C.
GBWhen I visited recently, DHA was NOT UP TO THE TASK! When I visited recently, there was only one doctor to service entire day's workload of patients. Result was patients waiting endlessly, only to be forgotten about anyway. I waited 20 mins. to see a Dr. following a tooth cleaning, wasn't given any updates, and ended up walking out to keep another appt. POOR PLANNING AND STAFF MANAGEMENT!! This staff, in general, seems to have issues with professionalism and patient courtesy. Rude, impatient, and uninterested. We're humans, not cattle (as the health service industry, it seems, prefers to view us). My advice: Look for an alternate provider.
S.vital
GBAlways a great experience never really… Always a great experience never really wait thatb ong but than again im always there before my appointment time n come 1-2 times a year for myself n for my son who comes once a year for his teeth cleaning...dr gaines has been our dr for years...love the staff n her!!!! Always engaging with us and very sweert and straight forward
Joy
GBRun! I will publish this twice since I have twins. Honestly, I wish I could zero stars. The facility looks gross and the woman dentist does not speak to clients. She does not look at you, let alone explain what she is finding/doing. Felt bad that I took my kids here. Next open enrollment I am changing dentist even if I have to pay out of pocket I am not coming here.
MJ
GBStaff/Doctor Im giving the office staff and the Dental Assistant The 5 star rating. They are very friendly and professional Staff to work with. However this was the first meeting with Dr. Summer who was very unprofessional by coming in and not introducing herself I had to ask her what her name was. Dr. Summer proceeded to sit down and not explain what she would be doing she just said open your mouth for me. Dr. Summer bedside mannerism differently needs work. I rate Dr. Summer 1 star and Im being generous with that.. When I make my next appointment i will definitely ask to be seen by another Doctor.