former patient
GBunorganized place I keep receiving patient call and emails that address other patients. I have updated my information numerous times and they still keep sending emails and leaving messages on my phone. I'm pretty sure that's breaking some kind of law
Geoffrey
GBWaited far too long than I’m accustomed… Waited far too long than I’m accustomed to in the 20 years I’ve been a patient in this office. There were very few patients before me yet it took almost an hour before my X-rays were done. I was told by the X-ray tech that there was another person in the office qualified to do X-rays so why the wait? This visit took 2 hours, normally I’m in and out with a routine cleaning in 60+ minutes.
Zaniyah Lloyd-Tucker
GBHorrible customer service My dentist is Great it’s the gather that the problem. I called 7 times to date to confirm my balance because they did not send to my dental part after medical paid l. Still no call no information. All I know is about to f I get any type of Collection notice because you guys failed me to contact me it’s going to be a media issue seriously.
Michelle
GBHorrible place Received a call the day before an evening appointment that was made six months ago to say they no longer have evening appointments. Was advise to come in at 5:00 on the following Monday. Sure that works if you do not have a job.
Emzet
GBAvoid at all cost Avoid at all cost! Outrageously bad service. I have been trying to get an appointment for 6 months. I finally managed to schedule one a month in advance. I called them the previous day to confirm only to find out that they've cancelled my appointment. They didn't even bother calling me! Now it's back to the waiting game trying to get another appointment. The worst part is that this is a "consultation" appointment only because they refuse to schedule my cleaning without a "consultation". If I didn't have to wait for an extra 3 months to get on a new DMO list for a new dentist, I would have already moved.