Michelle
GBHorrible place Received a call the day before an evening appointment that was made six months ago to say they no longer have evening appointments. Was advise to come in at 5:00 on the following Monday. Sure that works if you do not have a job.
Eduardo Georgi
GBLack of choices with treatment plan as… Lack of choices with treatment plan as the denial was a result of improper documentation given to the underwriter. It was as they were in the tooth extraction business instead of saving of teeth business I changed dentist provider and had no problem in getting approval for two crowns with same insurance resulting in me saving my teeth. In another instance they charged me $500 at the last minute for a bone graft when it could have been covered. Poor service.
Carl C.
GBWhen I visited recently, DHA was NOT UP TO THE TASK! When I visited recently, there was only one doctor to service entire day's workload of patients. Result was patients waiting endlessly, only to be forgotten about anyway. I waited 20 mins. to see a Dr. following a tooth cleaning, wasn't given any updates, and ended up walking out to keep another appt. POOR PLANNING AND STAFF MANAGEMENT!! This staff, in general, seems to have issues with professionalism and patient courtesy. Rude, impatient, and uninterested. We're humans, not cattle (as the health service industry, it seems, prefers to view us). My advice: Look for an alternate provider.
D.W.
GBRUN FAR AWAY Appointment times are THEE worst- they’re never stuck by, it’s rather like a clinic. Turnover of staff is very high! Service isn’t always the best but when you’ve began a treatment that’ll take some time to correct, u just stick it out, settle and don’t go elsewhere. Some are nice, some aren’t but hey, it’s the “hood” so people believe that it’s acceptable
Jimenez
GBI have never experienced such rudeness I have never experienced such rudeness. 1st day there wrong pano up and when I said something the assistant kept saying have a seat. I'm an adult not a little kid and once everything explained Dr said we needed a clearance, it took over a month to have Dr. look at the clearance which was done within a week. Not to mention I called several times and got the run around and couldn't explain things to me. Finall, Dr spoke to me, was abrupt EXTREMEMLY bad and rude experience ever! From Drs to assistant!