MJ
GBStaff/Doctor Im giving the office staff and the Dental Assistant The 5 star rating. They are very friendly and professional Staff to work with. However this was the first meeting with Dr. Summer who was very unprofessional by coming in and not introducing herself I had to ask her what her name was. Dr. Summer proceeded to sit down and not explain what she would be doing she just said open your mouth for me. Dr. Summer bedside mannerism differently needs work. I rate Dr. Summer 1 star and Im being generous with that.. When I make my next appointment i will definitely ask to be seen by another Doctor.
S.vital
GBAlways a great experience never really… Always a great experience never really wait thatb ong but than again im always there before my appointment time n come 1-2 times a year for myself n for my son who comes once a year for his teeth cleaning...dr gaines has been our dr for years...love the staff n her!!!! Always engaging with us and very sweert and straight forward
Eduardo Georgi
GBLack of choices with treatment plan as… Lack of choices with treatment plan as the denial was a result of improper documentation given to the underwriter. It was as they were in the tooth extraction business instead of saving of teeth business I changed dentist provider and had no problem in getting approval for two crowns with same insurance resulting in me saving my teeth. In another instance they charged me $500 at the last minute for a bone graft when it could have been covered. Poor service.
Donna
GBVery friendly staff Very friendly staff, knowledgeable. Loved the fact that I was in and out of the surgery/procedure in less than 15 minutes. I had four teeth extracted. The doctor was great, professional, to the point. Everything down to the follow-up, prescriptions and after care instructions were precise and very helpful. Thank you, will definitely recommend!!
SM
GBTook my granddaughter to her… Took my granddaughter to her appointment to get her molars sealed the hygienist said she had one done already they only could do three which she never had any of them done. SMH My appointment I had to dentist do my filling, asked them to put the white filling and she put the silver in my mouth and told me she never did it. Smh