S.vital
GBAlways a great experience never really… Always a great experience never really wait thatb ong but than again im always there before my appointment time n come 1-2 times a year for myself n for my son who comes once a year for his teeth cleaning...dr gaines has been our dr for years...love the staff n her!!!! Always engaging with us and very sweert and straight forward
Carl C.
GBWhen I visited recently, DHA was NOT UP TO THE TASK! When I visited recently, there was only one doctor to service entire day's workload of patients. Result was patients waiting endlessly, only to be forgotten about anyway. I waited 20 mins. to see a Dr. following a tooth cleaning, wasn't given any updates, and ended up walking out to keep another appt. POOR PLANNING AND STAFF MANAGEMENT!! This staff, in general, seems to have issues with professionalism and patient courtesy. Rude, impatient, and uninterested. We're humans, not cattle (as the health service industry, it seems, prefers to view us). My advice: Look for an alternate provider.
Unsatisfied Customer
GBThe Orthodontist is very very… The Orthodontist is very very rude and has no patience. He truly doesn’t know how to talk to people and depending on what insurance you carry is the treatment that you receive. The other staff are not as bad, however the customer service really sucks as well. Will not be getting anymore services from this place if business after my child is done with treatment.And no I would not recommend this place to anyone else.
ARuffin
GBWhat a rip off with a Dr Chemburkar What a rip off with a Dr. C! I scheduled an appointment for a cleaning and extra. They did the extra and spent 5 minutes with cleaning my teeth. Telling me that they evaluated and then charged me for an evaluation that is not covered by my insurance. I was very precise when I scheduled this appointment that I only wanted a cleaning but did not get one. Then they billed my insurance and for a cleaning and evaluation, sent me a bill. This Dr. C is a rip off and very unprofessional and dishonest. When I asked why I am not getting a cleaning she told me they closed at 5pm then I asked why was I scheduled this late she said I need to reschedule after the evaluation cost that the front staff will give me. LOL what a dishonest person.
former patient
GBunorganized place I keep receiving patient call and emails that address other patients. I have updated my information numerous times and they still keep sending emails and leaving messages on my phone. I'm pretty sure that's breaking some kind of law