MJ
GBStaff/Doctor Im giving the office staff and the Dental Assistant The 5 star rating. They are very friendly and professional Staff to work with. However this was the first meeting with Dr. Summer who was very unprofessional by coming in and not introducing herself I had to ask her what her name was. Dr. Summer proceeded to sit down and not explain what she would be doing she just said open your mouth for me. Dr. Summer bedside mannerism differently needs work. I rate Dr. Summer 1 star and Im being generous with that.. When I make my next appointment i will definitely ask to be seen by another Doctor.
Unsatisfied Customer
GBThe Orthodontist is very very… The Orthodontist is very very rude and has no patience. He truly doesn’t know how to talk to people and depending on what insurance you carry is the treatment that you receive. The other staff are not as bad, however the customer service really sucks as well. Will not be getting anymore services from this place if business after my child is done with treatment.And no I would not recommend this place to anyone else.
Geoffrey
GBWaited far too long than I’m accustomed… Waited far too long than I’m accustomed to in the 20 years I’ve been a patient in this office. There were very few patients before me yet it took almost an hour before my X-rays were done. I was told by the X-ray tech that there was another person in the office qualified to do X-rays so why the wait? This visit took 2 hours, normally I’m in and out with a routine cleaning in 60+ minutes.
Zaniyah Lloyd-Tucker
GBHorrible customer service My dentist is Great it’s the gather that the problem. I called 7 times to date to confirm my balance because they did not send to my dental part after medical paid l. Still no call no information. All I know is about to f I get any type of Collection notice because you guys failed me to contact me it’s going to be a media issue seriously.
Jimenez
GBI have never experienced such rudeness I have never experienced such rudeness. 1st day there wrong pano up and when I said something the assistant kept saying have a seat. I'm an adult not a little kid and once everything explained Dr said we needed a clearance, it took over a month to have Dr. look at the clearance which was done within a week. Not to mention I called several times and got the run around and couldn't explain things to me. Finall, Dr spoke to me, was abrupt EXTREMEMLY bad and rude experience ever! From Drs to assistant!