I have never experienced such rudeness I have never experienced such rudeness. 1st day there wrong pano up and when I said something the assistant kept saying have a seat. I'm an adult not a little kid and once everything explained Dr said we needed a clearance, it took over a month to have Dr. look at the clearance which was done within a week. Not to mention I called several times and got the run around and couldn't explain things to me. Finall, Dr spoke to me, was abrupt EXTREMEMLY bad and rude experience ever! From Drs to assistant!

Lack of choices with treatment plan as… Lack of choices with treatment plan as the denial was a result of improper documentation given to the underwriter. It was as they were in the tooth extraction business instead of saving of teeth business I changed dentist provider and had no problem in getting approval for two crowns with same insurance resulting in me saving my teeth. In another instance they charged me $500 at the last minute for a bone graft when it could have been covered. Poor service.

Very friendly staff Very friendly staff, knowledgeable. Loved the fact that I was in and out of the surgery/procedure in less than 15 minutes. I had four teeth extracted. The doctor was great, professional, to the point. Everything down to the follow-up, prescriptions and after care instructions were precise and very helpful. Thank you, will definitely recommend!!

Always a great experience never really… Always a great experience never really wait thatb ong but than again im always there before my appointment time n come 1-2 times a year for myself n for my son who comes once a year for his teeth cleaning...dr gaines has been our dr for years...love the staff n her!!!! Always engaging with us and very sweert and straight forward

Too long of a wait... I sat in the waiting room for one hour no one called my name. In addition to the people with no regards for others with they’re loud cell phone usage. They should have signs posted like other respectable physician offices. Eventually I left this is a The Irvington office. Plainfield office is more professional in my opinion.