Michelle
GBHorrible place Received a call the day before an evening appointment that was made six months ago to say they no longer have evening appointments. Was advise to come in at 5:00 on the following Monday. Sure that works if you do not have a job.
MJ
GBStaff/Doctor Im giving the office staff and the Dental Assistant The 5 star rating. They are very friendly and professional Staff to work with. However this was the first meeting with Dr. Summer who was very unprofessional by coming in and not introducing herself I had to ask her what her name was. Dr. Summer proceeded to sit down and not explain what she would be doing she just said open your mouth for me. Dr. Summer bedside mannerism differently needs work. I rate Dr. Summer 1 star and Im being generous with that.. When I make my next appointment i will definitely ask to be seen by another Doctor.
C.M. Edgehill
GBToo long of a wait... I sat in the waiting room for one hour no one called my name. In addition to the people with no regards for others with they’re loud cell phone usage. They should have signs posted like other respectable physician offices. Eventually I left this is a The Irvington office. Plainfield office is more professional in my opinion.
Unsatisfied Customer
GBThe Orthodontist is very very… The Orthodontist is very very rude and has no patience. He truly doesn’t know how to talk to people and depending on what insurance you carry is the treatment that you receive. The other staff are not as bad, however the customer service really sucks as well. Will not be getting anymore services from this place if business after my child is done with treatment.And no I would not recommend this place to anyone else.
Geoffrey
GBWaited far too long than I’m accustomed… Waited far too long than I’m accustomed to in the 20 years I’ve been a patient in this office. There were very few patients before me yet it took almost an hour before my X-rays were done. I was told by the X-ray tech that there was another person in the office qualified to do X-rays so why the wait? This visit took 2 hours, normally I’m in and out with a routine cleaning in 60+ minutes.