AWFUL customer service!!! I sent in my impressions over 3 months ago, and tried to check on the status of my aligners, but they completely ghosted me! I tried calling, emailing a few times, but no response!!! I've been trying to get ahold of them for a months now, it's so ridiculous of how awful the customer service is. It's been over 3 months since my impressions were approved and still nothing...

Snapcorrect liners worked great. My only complaint is that I had to get 3 impressions done. Other than that, my treatment was surprisingly smooth, comfortable and effective. It took 40 weeks for my treatment (20 sets of liners) vs 2 + years for my kids. I paid less than 30% for this treatment compared to the traditional metal braces my kids used. The liners were comfortable, clear and high quality. People did not typically notice them unless I spoke with a slight lisp. If needed, I would just remove the top liner. Overall, I recommend Snapcorrect.

A few early bumps, but definitely satisfied! I am very happy with my smile. There were a few "hiccups" in the beginning and getting the process rolling, but once that was taken care of everything moved forward very smoothly. I was only looking for "minor" corrections and a happy with the results. My teeth aren't perfect, but I am very satisfied and the results match the 3D renderings they sent at the beginning of the process. It was very easy and convenient, virtually hassle-free, and much cheaper than braces or other alternatives.

Don't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.

Mostly had a good experience with this… Mostly had a good experience with this company, but I have lost/broken retainers and have not been able to get a hold of anyone to get them replaced and finish my treatment. I have tried calling, I’m put on hold until I have to leave a message. Then I get no call back. I’ve tried email, which in the past used to be replied to. I’m starting to wonder if this is even a real company anymore. I’ve even tried the chat method with no response.