Don't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.

Good Price - Great Results I finished my aligners 3 months ago. I've gotten a great result, period. The treatment plan was smooth, and I've had no problems reaching customer service with any questions or concerns. I also did a lot of research before choosing SnapCorrect. I considered numerous companies, and spoke in-depth with reps before making a decision. Cost was not the only factor for me, and with all things considered SnapCorrect won my business. My teeth are near perfect - I truly could not be more satisfied with the results. UPDATE: I reached out to SnapCorrect for a set of retainers, they called me and I've ordered my replacement retainers. Thanks SnapCorrect!!!

I had an excellent experience with... I had an excellent experience with Snap Correct. My teeth have improved a lot, and I am now remaining with only five months to end my journey. The quality of customer support is commendable! If you want to get a wonderful smile, you should choose Snap Correct. Give the Snap Correct Team the allowance, “to make your perfect smile!” Thank you very much!

Mostly had a good experience with this… Mostly had a good experience with this company, but I have lost/broken retainers and have not been able to get a hold of anyone to get them replaced and finish my treatment. I have tried calling, I’m put on hold until I have to leave a message. Then I get no call back. I’ve tried email, which in the past used to be replied to. I’m starting to wonder if this is even a real company anymore. I’ve even tried the chat method with no response.

No one picks up the phone, no customer service No one picks up the phone, no one is emailing back, it’s impossible to get my retainers ordered. I thought they were out of business, I got an email they were not but no one is picking up the phone or helping me get my retainers ordered. It’s massively frustrating, if you’re looking to get aligners I would go with a different company because no one helps with getting aligners reordered once you’re done with your treatment, your teeth will shift and you have to do it all over again. I have been trying to get in touch with them for probably 2 months now. No response after calling probably 10 times and sending 4 emails.