No one picks up the phone, no customer service No one picks up the phone, no one is emailing back, it’s impossible to get my retainers ordered. I thought they were out of business, I got an email they were not but no one is picking up the phone or helping me get my retainers ordered. It’s massively frustrating, if you’re looking to get aligners I would go with a different company because no one helps with getting aligners reordered once you’re done with your treatment, your teeth will shift and you have to do it all over again. I have been trying to get in touch with them for probably 2 months now. No response after calling probably 10 times and sending 4 emails.

Snapcorrect is the best aligners company out there! Snapcorrect is amazing! I can't rave enough about them! I had a really big gap and had impressions done at many different other aligners company. None of them gave me a plan that I would be satisfied with the end results since my gap would still not be fully closed. Snapcorect did and after going through the process, I was very satisfied with the end results. My very gap did fully close. They also have amazing customer service. It's so easy to reach them and they care so much about their customers. If you are not satisfied with the end result, they are always willing to work with you and give you a refinement plan. They are definitely the best aligners company out there with their affordable prices, amazing customer service and the best experts.

Don't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.

Don’t use snap correct. I am a seasoned snap correct user- I got my teeth straightened 4 years ago- I have had to order about 6 retainer sets a year. 2 at a time at $150. Snap correct is impossible to reach. I have to threaten to reach out to or reach out to the better business bureau in order for them to answer. Unfortunately, my teeth are shifted because the contact is so poor, I have to invest in another company to restraighten my teeth. Please spend the extra money and go with another company.

SCAM!! BEWARE! I received treatment from Snap Correct… I received treatment from Snap Correct and the treatment was not successful 13 different times due to manufacturing defects. I have been so incredibly patient with them for the last 3 years and they have stopped responding to my emails. Complete SCAM! Do not waste your money.