Danylove
GBSnapcorrect is the best aligners company out there! Snapcorrect is amazing! I can't rave enough about them! I had a really big gap and had impressions done at many different other aligners company. None of them gave me a plan that I would be satisfied with the end results since my gap would still not be fully closed. Snapcorect did and after going through the process, I was very satisfied with the end results. My very gap did fully close. They also have amazing customer service. It's so easy to reach them and they care so much about their customers. If you are not satisfied with the end result, they are always willing to work with you and give you a refinement plan. They are definitely the best aligners company out there with their affordable prices, amazing customer service and the best experts.
Sarah Woods
GBDon't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.
Pauline
GBAWFUL customer service!!! I sent in my impressions over 3 months ago, and tried to check on the status of my aligners, but they completely ghosted me! I tried calling, emailing a few times, but no response!!! I've been trying to get ahold of them for a months now, it's so ridiculous of how awful the customer service is. It's been over 3 months since my impressions were approved and still nothing...
Tahari
GBNot a happy customer Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to just wear the previous one longer. That is completely unacceptable! The package should have required signature for delivery they have never asked me to sign. I shouldn't be charged for that set! I'm not satified with the outcome.
Corry
GBSCAM!! BEWARE! I received treatment from Snap Correct… I received treatment from Snap Correct and the treatment was not successful 13 different times due to manufacturing defects. I have been so incredibly patient with them for the last 3 years and they have stopped responding to my emails. Complete SCAM! Do not waste your money.