Tahari
GBNot a happy customer Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to just wear the previous one longer. That is completely unacceptable! The package should have required signature for delivery they have never asked me to sign. I shouldn't be charged for that set! I'm not satified with the outcome.
Madison
GBWe were skeptical of this method for… We were skeptical of this method for our 16 year old daughter but knew there was no way we could afford braces or invisalign through an orthodontist. Once we got the aligners, it was a very simple process, and by the second step we could already see a difference! We are very glad we chose snapCorrect!
Corry
GBSCAM!! BEWARE! I received treatment from Snap Correct… I received treatment from Snap Correct and the treatment was not successful 13 different times due to manufacturing defects. I have been so incredibly patient with them for the last 3 years and they have stopped responding to my emails. Complete SCAM! Do not waste your money.
Sarah Woods
GBDon't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.
Kimberly Taylor
GBTrying to get in contact with them for… Trying to get in contact with them for months about my order and no one is answering or replying to emails. And I don’t know a party’s extension number. I sent in my impressions in the beginning of September and got an email saying my impressions were reviewed and cleared and are undergoing another review on 9/10 and haven’t heard anything since. Please someone help!