Pauline
GBAWFUL customer service!!! I sent in my impressions over 3 months ago, and tried to check on the status of my aligners, but they completely ghosted me! I tried calling, emailing a few times, but no response!!! I've been trying to get ahold of them for a months now, it's so ridiculous of how awful the customer service is. It's been over 3 months since my impressions were approved and still nothing...
Sarah Woods
GBDon't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.
Matt Havens
GBThe process was a snap. Great costumer service The entire process couldn’t have been more of a snap,(pun intended),. Ordered my impression kit, did the impression, sent it back. Next thing I know the aligners show up and I start wearing them. It totally worked. Customer service was friendly and helpful. They answered all my questions. I am Completely satisfied with the results and I would Totally recommend SnapCorrect to someone looking to get their teeth straighter.
Lauren
GBBest decision! I am almost complete with my treatment and couldn't be happier! It's not a pleasant process, but I also had traditional braces twice before, so I was prepared for the discomfort. My teeth adjusted after only a couple days wearing each new aligner, and the process felt like it went a lot more quickly than I thought it would. Most people never noticed them, and I recommend them to everyone.
Sandy
GBNot yet completed with treatment- but recommend Not yet completed with treatment, so still waiting to see how comfortably my bite will align when I chew at the end of the treatment plan. However, I am 75% through my plan and very impressed with results to date. The fit has been good without scratching on my gums. Also far less uncomfortable that the regular braces I had as a kid. Requires discipline to remove, not loose, and then remember to reinsert trays between meals and drinks. Not recommended for kids. I had an overbite and crowding which caused me pain before. I no longer have those pains, so really hurt less now than I did before ordering the snapcorrects. Happy with decision thus far.