Rita Massey
GBI most definitely would give the five… I most definitely would give the five star rating. As I was referred to Snapcorrect online service. All the staff was very friendly and helpful. After being helped online,I have been telling everyone about Snapcorrect. And there invisible aligners. Everyone I meet telling them that they should go to Snapcorrect Online.
Tahari
GBNot a happy customer Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to just wear the previous one longer. That is completely unacceptable! The package should have required signature for delivery they have never asked me to sign. I shouldn't be charged for that set! I'm not satified with the outcome.
Natascha Rolfes
GBMostly had a good experience with this… Mostly had a good experience with this company, but I have lost/broken retainers and have not been able to get a hold of anyone to get them replaced and finish my treatment. I have tried calling, I’m put on hold until I have to leave a message. Then I get no call back. I’ve tried email, which in the past used to be replied to. I’m starting to wonder if this is even a real company anymore. I’ve even tried the chat method with no response.
Matt Havens
GBThe process was a snap. Great costumer service The entire process couldn’t have been more of a snap,(pun intended),. Ordered my impression kit, did the impression, sent it back. Next thing I know the aligners show up and I start wearing them. It totally worked. Customer service was friendly and helpful. They answered all my questions. I am Completely satisfied with the results and I would Totally recommend SnapCorrect to someone looking to get their teeth straighter.
Pauline
GBAWFUL customer service!!! I sent in my impressions over 3 months ago, and tried to check on the status of my aligners, but they completely ghosted me! I tried calling, emailing a few times, but no response!!! I've been trying to get ahold of them for a months now, it's so ridiculous of how awful the customer service is. It's been over 3 months since my impressions were approved and still nothing...