No one picks up the phone, no customer service No one picks up the phone, no one is emailing back, it’s impossible to get my retainers ordered. I thought they were out of business, I got an email they were not but no one is picking up the phone or helping me get my retainers ordered. It’s massively frustrating, if you’re looking to get aligners I would go with a different company because no one helps with getting aligners reordered once you’re done with your treatment, your teeth will shift and you have to do it all over again. I have been trying to get in touch with them for probably 2 months now. No response after calling probably 10 times and sending 4 emails.

Best decision! I am almost complete with my treatment and couldn't be happier! It's not a pleasant process, but I also had traditional braces twice before, so I was prepared for the discomfort. My teeth adjusted after only a couple days wearing each new aligner, and the process felt like it went a lot more quickly than I thought it would. Most people never noticed them, and I recommend them to everyone.

Mostly had a good experience with this… Mostly had a good experience with this company, but I have lost/broken retainers and have not been able to get a hold of anyone to get them replaced and finish my treatment. I have tried calling, I’m put on hold until I have to leave a message. Then I get no call back. I’ve tried email, which in the past used to be replied to. I’m starting to wonder if this is even a real company anymore. I’ve even tried the chat method with no response.

Not yet completed with treatment- but recommend Not yet completed with treatment, so still waiting to see how comfortably my bite will align when I chew at the end of the treatment plan. However, I am 75% through my plan and very impressed with results to date. The fit has been good without scratching on my gums. Also far less uncomfortable that the regular braces I had as a kid. Requires discipline to remove, not loose, and then remember to reinsert trays between meals and drinks. Not recommended for kids. I had an overbite and crowding which caused me pain before. I no longer have those pains, so really hurt less now than I did before ordering the snapcorrects. Happy with decision thus far.

Don’t use snap correct. I am a seasoned snap correct user- I got my teeth straightened 4 years ago- I have had to order about 6 retainer sets a year. 2 at a time at $150. Snap correct is impossible to reach. I have to threaten to reach out to or reach out to the better business bureau in order for them to answer. Unfortunately, my teeth are shifted because the contact is so poor, I have to invest in another company to restraighten my teeth. Please spend the extra money and go with another company.