Debora Cahoon
GBNo one picks up the phone, no customer service No one picks up the phone, no one is emailing back, it’s impossible to get my retainers ordered. I thought they were out of business, I got an email they were not but no one is picking up the phone or helping me get my retainers ordered. It’s massively frustrating, if you’re looking to get aligners I would go with a different company because no one helps with getting aligners reordered once you’re done with your treatment, your teeth will shift and you have to do it all over again. I have been trying to get in touch with them for probably 2 months now. No response after calling probably 10 times and sending 4 emails.
Brian
GBLeft concerned... Throughout the process I have been religious about wearing these aligners 24 hours a day. I think because of that my teeth have moved without discomfort and now do appear to be much straighter. My complaint is that my teeth now catch in the front when I chew and I feel like it’s only a matter of time before one of them chips. I’m not sure how they calculate tooth placement but it seems to be ignoring bite position Also, two weeks and to wearing my retainer, the top trey has cracked across the front and the bottom tray is cracking near the molars. I thought the retainer would be more durable than the monthly trays because it’s thicker but it appears to be weaker.
Rita Massey
GBI most definitely would give the five… I most definitely would give the five star rating. As I was referred to Snapcorrect online service. All the staff was very friendly and helpful. After being helped online,I have been telling everyone about Snapcorrect. And there invisible aligners. Everyone I meet telling them that they should go to Snapcorrect Online.
Lauren
GBBest decision! I am almost complete with my treatment and couldn't be happier! It's not a pleasant process, but I also had traditional braces twice before, so I was prepared for the discomfort. My teeth adjusted after only a couple days wearing each new aligner, and the process felt like it went a lot more quickly than I thought it would. Most people never noticed them, and I recommend them to everyone.
Tahari
GBNot a happy customer Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to just wear the previous one longer. That is completely unacceptable! The package should have required signature for delivery they have never asked me to sign. I shouldn't be charged for that set! I'm not satified with the outcome.