Not a happy customer Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to just wear the previous one longer. That is completely unacceptable! The package should have required signature for delivery they have never asked me to sign. I shouldn't be charged for that set! I'm not satified with the outcome.

Snapcorrect is the best aligners company out there! Snapcorrect is amazing! I can't rave enough about them! I had a really big gap and had impressions done at many different other aligners company. None of them gave me a plan that I would be satisfied with the end results since my gap would still not be fully closed. Snapcorect did and after going through the process, I was very satisfied with the end results. My very gap did fully close. They also have amazing customer service. It's so easy to reach them and they care so much about their customers. If you are not satisfied with the end result, they are always willing to work with you and give you a refinement plan. They are definitely the best aligners company out there with their affordable prices, amazing customer service and the best experts.

A few early bumps, but definitely satisfied! I am very happy with my smile. There were a few "hiccups" in the beginning and getting the process rolling, but once that was taken care of everything moved forward very smoothly. I was only looking for "minor" corrections and a happy with the results. My teeth aren't perfect, but I am very satisfied and the results match the 3D renderings they sent at the beginning of the process. It was very easy and convenient, virtually hassle-free, and much cheaper than braces or other alternatives.

AWFUL customer service!!! I sent in my impressions over 3 months ago, and tried to check on the status of my aligners, but they completely ghosted me! I tried calling, emailing a few times, but no response!!! I've been trying to get ahold of them for a months now, it's so ridiculous of how awful the customer service is. It's been over 3 months since my impressions were approved and still nothing...

Not yet completed with treatment- but recommend Not yet completed with treatment, so still waiting to see how comfortably my bite will align when I chew at the end of the treatment plan. However, I am 75% through my plan and very impressed with results to date. The fit has been good without scratching on my gums. Also far less uncomfortable that the regular braces I had as a kid. Requires discipline to remove, not loose, and then remember to reinsert trays between meals and drinks. Not recommended for kids. I had an overbite and crowding which caused me pain before. I no longer have those pains, so really hurt less now than I did before ordering the snapcorrects. Happy with decision thus far.