Debora Cahoon
GBNo one picks up the phone, no customer service No one picks up the phone, no one is emailing back, it’s impossible to get my retainers ordered. I thought they were out of business, I got an email they were not but no one is picking up the phone or helping me get my retainers ordered. It’s massively frustrating, if you’re looking to get aligners I would go with a different company because no one helps with getting aligners reordered once you’re done with your treatment, your teeth will shift and you have to do it all over again. I have been trying to get in touch with them for probably 2 months now. No response after calling probably 10 times and sending 4 emails.
Jessica Branson
GBA better way! I’ve been extremely happy SnapCorrect. The process was easy, everyone has been extremely helpful and received my order quickly. I like that each stage is longer, helping the movement to be permanent. So many friends did Invisalign with not great or permanent results. Thank goodness I found SnapCorrect.
Sarah Woods
GBDon't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.
Lauren
GBBest decision! I am almost complete with my treatment and couldn't be happier! It's not a pleasant process, but I also had traditional braces twice before, so I was prepared for the discomfort. My teeth adjusted after only a couple days wearing each new aligner, and the process felt like it went a lot more quickly than I thought it would. Most people never noticed them, and I recommend them to everyone.
Rita Massey
GBI most definitely would give the five… I most definitely would give the five star rating. As I was referred to Snapcorrect online service. All the staff was very friendly and helpful. After being helped online,I have been telling everyone about Snapcorrect. And there invisible aligners. Everyone I meet telling them that they should go to Snapcorrect Online.