Jessica Branson
GBA better way! I’ve been extremely happy SnapCorrect. The process was easy, everyone has been extremely helpful and received my order quickly. I like that each stage is longer, helping the movement to be permanent. So many friends did Invisalign with not great or permanent results. Thank goodness I found SnapCorrect.
Pauline
GBAWFUL customer service!!! I sent in my impressions over 3 months ago, and tried to check on the status of my aligners, but they completely ghosted me! I tried calling, emailing a few times, but no response!!! I've been trying to get ahold of them for a months now, it's so ridiculous of how awful the customer service is. It's been over 3 months since my impressions were approved and still nothing...
Sarah Woods
GBDon't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.
Rita Massey
GBI most definitely would give the five… I most definitely would give the five star rating. As I was referred to Snapcorrect online service. All the staff was very friendly and helpful. After being helped online,I have been telling everyone about Snapcorrect. And there invisible aligners. Everyone I meet telling them that they should go to Snapcorrect Online.
Debora Cahoon
GBNo one picks up the phone, no customer service No one picks up the phone, no one is emailing back, it’s impossible to get my retainers ordered. I thought they were out of business, I got an email they were not but no one is picking up the phone or helping me get my retainers ordered. It’s massively frustrating, if you’re looking to get aligners I would go with a different company because no one helps with getting aligners reordered once you’re done with your treatment, your teeth will shift and you have to do it all over again. I have been trying to get in touch with them for probably 2 months now. No response after calling probably 10 times and sending 4 emails.