The process was a snap. Great costumer service The entire process couldn’t have been more of a snap,(pun intended),. Ordered my impression kit, did the impression, sent it back. Next thing I know the aligners show up and I start wearing them. It totally worked. Customer service was friendly and helpful. They answered all my questions. I am Completely satisfied with the results and I would Totally recommend SnapCorrect to someone looking to get their teeth straighter.

Mostly had a good experience with this… Mostly had a good experience with this company, but I have lost/broken retainers and have not been able to get a hold of anyone to get them replaced and finish my treatment. I have tried calling, I’m put on hold until I have to leave a message. Then I get no call back. I’ve tried email, which in the past used to be replied to. I’m starting to wonder if this is even a real company anymore. I’ve even tried the chat method with no response.

AWFUL customer service!!! I sent in my impressions over 3 months ago, and tried to check on the status of my aligners, but they completely ghosted me! I tried calling, emailing a few times, but no response!!! I've been trying to get ahold of them for a months now, it's so ridiculous of how awful the customer service is. It's been over 3 months since my impressions were approved and still nothing...

Don’t use snap correct. I am a seasoned snap correct user- I got my teeth straightened 4 years ago- I have had to order about 6 retainer sets a year. 2 at a time at $150. Snap correct is impossible to reach. I have to threaten to reach out to or reach out to the better business bureau in order for them to answer. Unfortunately, my teeth are shifted because the contact is so poor, I have to invest in another company to restraighten my teeth. Please spend the extra money and go with another company.

Left concerned... Throughout the process I have been religious about wearing these aligners 24 hours a day. I think because of that my teeth have moved without discomfort and now do appear to be much straighter. My complaint is that my teeth now catch in the front when I chew and I feel like it’s only a matter of time before one of them chips. I’m not sure how they calculate tooth placement but it seems to be ignoring bite position Also, two weeks and to wearing my retainer, the top trey has cracked across the front and the bottom tray is cracking near the molars. I thought the retainer would be more durable than the monthly trays because it’s thicker but it appears to be weaker.