AWFUL customer service!!! I sent in my impressions over 3 months ago, and tried to check on the status of my aligners, but they completely ghosted me! I tried calling, emailing a few times, but no response!!! I've been trying to get ahold of them for a months now, it's so ridiculous of how awful the customer service is. It's been over 3 months since my impressions were approved and still nothing...

Don't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.

Snapcorrect liners worked great. My only complaint is that I had to get 3 impressions done. Other than that, my treatment was surprisingly smooth, comfortable and effective. It took 40 weeks for my treatment (20 sets of liners) vs 2 + years for my kids. I paid less than 30% for this treatment compared to the traditional metal braces my kids used. The liners were comfortable, clear and high quality. People did not typically notice them unless I spoke with a slight lisp. If needed, I would just remove the top liner. Overall, I recommend Snapcorrect.

Mostly had a good experience with this… Mostly had a good experience with this company, but I have lost/broken retainers and have not been able to get a hold of anyone to get them replaced and finish my treatment. I have tried calling, I’m put on hold until I have to leave a message. Then I get no call back. I’ve tried email, which in the past used to be replied to. I’m starting to wonder if this is even a real company anymore. I’ve even tried the chat method with no response.

We were skeptical of this method for… We were skeptical of this method for our 16 year old daughter but knew there was no way we could afford braces or invisalign through an orthodontist. Once we got the aligners, it was a very simple process, and by the second step we could already see a difference! We are very glad we chose snapCorrect!