The process was a snap. Great costumer service The entire process couldn’t have been more of a snap,(pun intended),. Ordered my impression kit, did the impression, sent it back. Next thing I know the aligners show up and I start wearing them. It totally worked. Customer service was friendly and helpful. They answered all my questions. I am Completely satisfied with the results and I would Totally recommend SnapCorrect to someone looking to get their teeth straighter.

Not a happy customer Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to just wear the previous one longer. That is completely unacceptable! The package should have required signature for delivery they have never asked me to sign. I shouldn't be charged for that set! I'm not satified with the outcome.

Trying to get in contact with them for… Trying to get in contact with them for months about my order and no one is answering or replying to emails. And I don’t know a party’s extension number. I sent in my impressions in the beginning of September and got an email saying my impressions were reviewed and cleared and are undergoing another review on 9/10 and haven’t heard anything since. Please someone help!

Mostly had a good experience with this… Mostly had a good experience with this company, but I have lost/broken retainers and have not been able to get a hold of anyone to get them replaced and finish my treatment. I have tried calling, I’m put on hold until I have to leave a message. Then I get no call back. I’ve tried email, which in the past used to be replied to. I’m starting to wonder if this is even a real company anymore. I’ve even tried the chat method with no response.

Left concerned... Throughout the process I have been religious about wearing these aligners 24 hours a day. I think because of that my teeth have moved without discomfort and now do appear to be much straighter. My complaint is that my teeth now catch in the front when I chew and I feel like it’s only a matter of time before one of them chips. I’m not sure how they calculate tooth placement but it seems to be ignoring bite position Also, two weeks and to wearing my retainer, the top trey has cracked across the front and the bottom tray is cracking near the molars. I thought the retainer would be more durable than the monthly trays because it’s thicker but it appears to be weaker.