GG
GBGood Price - Great Results I finished my aligners 3 months ago. I've gotten a great result, period. The treatment plan was smooth, and I've had no problems reaching customer service with any questions or concerns. I also did a lot of research before choosing SnapCorrect. I considered numerous companies, and spoke in-depth with reps before making a decision. Cost was not the only factor for me, and with all things considered SnapCorrect won my business. My teeth are near perfect - I truly could not be more satisfied with the results. UPDATE: I reached out to SnapCorrect for a set of retainers, they called me and I've ordered my replacement retainers. Thanks SnapCorrect!!!
Sarah Woods
GBDon't Use SnapCorrect - Absent Customer Service I am a longterm customer of SnapCorrect, having used their aligners in 2018-2019. I have since used my last aligner as a retainer to ensure my teeth stay straight. This is where the problem begins - their customer service team is completely MIA. I have been trying to reach them for 3+ months to order a replacement of my last aligner. Given they are thin plastic, they loosen up over time. I have called no less than 10 times, used their online chat window numerous times (with no response), emailed (no response), and submitted a ticket on their support platform. This is complete patient negligence. Please use another company, this will be money down the drain for you as it has been for me - my teeth have now moved back into their original position.
Kimberly Taylor
GBTrying to get in contact with them for… Trying to get in contact with them for months about my order and no one is answering or replying to emails. And I don’t know a party’s extension number. I sent in my impressions in the beginning of September and got an email saying my impressions were reviewed and cleared and are undergoing another review on 9/10 and haven’t heard anything since. Please someone help!
Tahari
GBNot a happy customer Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to just wear the previous one longer. That is completely unacceptable! The package should have required signature for delivery they have never asked me to sign. I shouldn't be charged for that set! I'm not satified with the outcome.
J Aaron Hales
GBA few early bumps, but definitely satisfied! I am very happy with my smile. There were a few "hiccups" in the beginning and getting the process rolling, but once that was taken care of everything moved forward very smoothly. I was only looking for "minor" corrections and a happy with the results. My teeth aren't perfect, but I am very satisfied and the results match the 3D renderings they sent at the beginning of the process. It was very easy and convenient, virtually hassle-free, and much cheaper than braces or other alternatives.