Les Swearingen
GBWe had an issue with our Credit Card VX520 Terminal!! We had an issue with our Credit Card terminal yesterday morning and after 1 hour and 45 minutes speaking thru a CSR in Jamaica who was extremely patient and helpful in trying to solve the issue, we came to the conclusion that our existing terminal had seen it's time. She connected me to Jocelyn Bashi up in TSUN (Michigan-for those non- Buckeyes) who took care of the replacement procedure for our terminal immediately. Jocelyn indicated the procedure and said that we should receive our unit today. The new terminal arrived from FedEx around 1:40 and as I was plugging the new unit in with power, Jocelyn called to see if we had received it OK...what timing and what service...thanks to her we were up and running without much delay...we greatly appreciate the great and timely service, so hats off to Miss Jocelyn up in TSUN...Go Buckeyes!! Les Swearingen R&J Bardon Printing Columbus, OHIO
Carl Hesse
GBAll-Around Great Experience Jocelyn was extremely friendly and helpful! I plan on buying a second wireless credit card machine from her & she was invalueable in the process. She secured my delivery of the machine for me in just 48 hours & I was blown away! Thank you very much!
Glenn Kaplan
GBWe have used their services for… We have used their services for multiple companies over the past several years. We have always found their pricing and customer service to be top notch and would highly recommended them.
Steve B
GBBank Card Services is the Best of the Best! Hands down the best company to do business with. They give the best rates along with solid customer service and they are trustworthy. They’re always there when we need them! I wouldn’t take my business anywhere else. These guys rock! Thanks Bank Card Services for always taking awesome care of us!
Blueox Corporation(Ken Seiler)
GBJocelyn was very helpful and resolved… Jocelyn was very helpful and resolved our issue of changing banks very quickly. Everything was handled within a few hours and was very easy to do. Within a day the banking transaction were being handled by our new bank, which was very impressive and very much appreciated as we were trying to close out our old bank account and needed to get all activity transferred over to our new bank as quickly as possible.