Horrible customer service been waiting… Horrible customer service been waiting a month for a crown to be put on and can’t get it done staff is unhelpful and rude

I was in an excruciating pain and went… I was in an excruciating pain and went in for an extraction but they couldn’t verify my insurance. Brought in my benefit certificate and summary, still it wasn’t enough to verify my insurance. If you open 24hours just for people with insurance to pay like they don’t have one, its not worth it. That’s complete extortion!!! Bad customer service as well

Not very personable They got me in quickly which was great. But, the staff was not very personable. The dentist that extracted my tooth never even asked if I was numb or OK. After I was done I was handed an envelope and told I was good to go. I asked about an antibiotic and was told he was sending an antibiotic and pain meds to the pharmacy. After I'd been home 2 hours I finally called them and asked about my prescriptions. They sent in ibuprofen which isn't helping my pain at all and no antibiotic. I've had quite a few teeth pulled due to calcium issues while Inwas pregnant, I've never been given just ibuprofen nor been in this much pain after an extraction.

Best service ever most inexpensive high quality work I've ever. I received. didn't have insurance because it lapsed, but their total prices were even cheaper than what my copay used to be at another dentist. And they stay open til 10 pm

Appointment confirmed but not on the schedule My mom had a tooth abscess with extreme pain and swelling the size of a golf ball. She made an appointment and got a confirmation email. Showed up at appt time and was told her appointment wasn’t on the schedule and they were fully booked so she couldn’t be seen. I tried to call and told them we have proof that an appointment was scheduled and that she really needed to be seen and I was just told too bad they are booked up. How incredibly unprofessional to have your patients make an appointment and the be told they’re not on the schedule. By that time all other places had closed. Had she known her appointment wasn’t on the schedule despite the confirmation email she could have went somewhere else.