Ahmed Emam
GBVery Poor quality Very Poor quality . I don't recommend it at all. After using for one year the loupe came of the lense and when I contacted them they wanted me to pay almost the same 40% of its original price to get it fixed. Although it came off without any form of trauma.
Clifford Fields
GBHorrible experience with the company! Horrible experience with the company!! Slow delivery. Batteries all failed in less than a year. No one at the company willing to speak honestly about the product and timing of delivery or replacement of failed product. Terrible customer service and relations. Addendum: I received the replacement batteries 10 days later and they forgot to send the charger for them. Useless until a new charger arrives in another 10 days.
MaLissa Sturgis
GBMy loupe light came detached because I… My loupe light came detached because I over tightened the screw for the light. Sent them in and they repaired them and even sent me brand new loupes!! Amazing .. did I say Amazing!!!?? Customer service. Soooo happy!! Ty Roger and everyone who got them back to me sooo fast and Superior customer service!! Y’all are outstanding!!! I’d rate you higher than a 5!!!! Tytyty. Very happyyyyyy!!!
Houssam Elchekha
GBThe loupes take forever to be made The loupes take forever to be made, and the service is really bad. They lie to you every time you call and ask about your order.
Ahmad Alastal
DEThey need a very long time to answer… They need a very long time to answer the Emails.