This is the absolute WORST company I… This is the absolute WORST company I have ever dealt with!! They offer a trial period when you purchase their loupes however, when you need to send them back, they completely fall off the face of the Earth!! They will not answer emails, phone calls or even texts. I was sent the wrong frames entirely. I am STILL waiting for my refund, some 30 days later and it is over $800. I will now have to to involve legal counsel and the whole thing is just a nightmare. I would never, ever advise trading with this company! Pitiful!

They need a very long time to answer… They need a very long time to answer the Emails.

My loupe light came detached because I… My loupe light came detached because I over tightened the screw for the light. Sent them in and they repaired them and even sent me brand new loupes!! Amazing .. did I say Amazing!!!?? Customer service. Soooo happy!! Ty Roger and everyone who got them back to me sooo fast and Superior customer service!! Y’all are outstanding!!! I’d rate you higher than a 5!!!! Tytyty. Very happyyyyyy!!!

I bought several dental loupes for my… I bought several dental loupes for my charity all for donation to clinics in Africa. The loupes were brand new but broken and not repairable. The company would not replace them since I had group purchased them a year ago even though they were never used and still in the original box. The loupes I bought were not very sturdy and made of cheap plastic and this was probably the reason they broke in the first place. I will never buy from this company ever again and they just bought a lifetime of bad publicity.

I would give a minus 100 hundred if i … I would give a minus 100 hundred if i could very very bad coustmer sevice Also they prouduct are very poor quality i bought safety glasses from them and the fram cracked and they will not refund it, and there no help and the oprator named Jaime's an absolute c*ck s**ker and the whole company is just unhelpfull.