I bought several dental loupes for my… I bought several dental loupes for my charity all for donation to clinics in Africa. The loupes were brand new but broken and not repairable. The company would not replace them since I had group purchased them a year ago even though they were never used and still in the original box. The loupes I bought were not very sturdy and made of cheap plastic and this was probably the reason they broke in the first place. I will never buy from this company ever again and they just bought a lifetime of bad publicity.

They need a very long time to answer… They need a very long time to answer the Emails.

My loupe light came detached because I… My loupe light came detached because I over tightened the screw for the light. Sent them in and they repaired them and even sent me brand new loupes!! Amazing .. did I say Amazing!!!?? Customer service. Soooo happy!! Ty Roger and everyone who got them back to me sooo fast and Superior customer service!! Y’all are outstanding!!! I’d rate you higher than a 5!!!! Tytyty. Very happyyyyyy!!!

I would give a minus 100 hundred if i … I would give a minus 100 hundred if i could very very bad coustmer sevice Also they prouduct are very poor quality i bought safety glasses from them and the fram cracked and they will not refund it, and there no help and the oprator named Jaime's an absolute c*ck s**ker and the whole company is just unhelpfull.

Not forthcoming I ordered the loupes. Decided that they were not what I was looking for and returned them. The company has not refunded me as advertised and have not responded to my emails.