raffaele ambrosino
GBDont hesitate to buy I had a rep from one of the major companies come to my office and measure me for new loupes and headlight. The loupe working distance was way off and the light was weak which was ok but the battery only lasted 90 minutes, so I returned them. I went online found scultz/loupes direct followed the ordering instructions and less than 3 weeks later recieved my new loupes and butterfly headlight. The loupes and light are super light weight and of great quality. The light battery lasts over 3 hours. Great case also included..all for over half the price. Simply put a great product easy ordering process great custom service and shocking low price.
MaLissa Sturgis
GBMy loupe light came detached because I… My loupe light came detached because I over tightened the screw for the light. Sent them in and they repaired them and even sent me brand new loupes!! Amazing .. did I say Amazing!!!?? Customer service. Soooo happy!! Ty Roger and everyone who got them back to me sooo fast and Superior customer service!! Y’all are outstanding!!! I’d rate you higher than a 5!!!! Tytyty. Very happyyyyyy!!!
Falltas Hanny
AUI would give a minus 100 hundred if i … I would give a minus 100 hundred if i could very very bad coustmer sevice Also they prouduct are very poor quality i bought safety glasses from them and the fram cracked and they will not refund it, and there no help and the oprator named Jaime's an absolute c*ck s**ker and the whole company is just unhelpfull.
Clifford Fields
GBHorrible experience with the company! Horrible experience with the company!! Slow delivery. Batteries all failed in less than a year. No one at the company willing to speak honestly about the product and timing of delivery or replacement of failed product. Terrible customer service and relations. Addendum: I received the replacement batteries 10 days later and they forgot to send the charger for them. Useless until a new charger arrives in another 10 days.
Dr. Sanfilippo
GBI bought several dental loupes for my… I bought several dental loupes for my charity all for donation to clinics in Africa. The loupes were brand new but broken and not repairable. The company would not replace them since I had group purchased them a year ago even though they were never used and still in the original box. The loupes I bought were not very sturdy and made of cheap plastic and this was probably the reason they broke in the first place. I will never buy from this company ever again and they just bought a lifetime of bad publicity.