I will never do business with loupedirect again I had an extremely negative experience with Schultz Loupes/loupedirect.com. I purchased a pair of Dental Loupes Feather Flip-Up 2.0x. The field of view was poor due to the oculars being mounted far from my eyes. When I tried to return them, I was told they were not returnable, even though it does not say this on the website for the product. I will dispute the charge with my credit company.

Dont hesitate to buy I had a rep from one of the major companies come to my office and measure me for new loupes and headlight. The loupe working distance was way off and the light was weak which was ok but the battery only lasted 90 minutes, so I returned them. I went online found scultz/loupes direct followed the ordering instructions and less than 3 weeks later recieved my new loupes and butterfly headlight. The loupes and light are super light weight and of great quality. The light battery lasts over 3 hours. Great case also included..all for over half the price. Simply put a great product easy ordering process great custom service and shocking low price.

Awesome quality and extremely lightweight The Custom Fusion TTL 3.5x loupes I ordered had perfect measurements，super light weight and huge viewing field. But when I tried them on, there was an angle of declination issues, I had to bend down my neck whole day and it really hurt my neck and back. I contacted the company and the service manager Sam was very concise, patient and detailed in helping me to adjust the frame, and work out the issue from start to finish. I was sent a refitted pair of loupes which are now completely perfect. A massive thank you to Schultz Loupes for providing such good service and product. Will definitely recommend Schultz Loupes to my fellow dental colleagues.

The loupes take forever to be made The loupes take forever to be made, and the service is really bad. They lie to you every time you call and ask about your order.

My loupe light came detached because I… My loupe light came detached because I over tightened the screw for the light. Sent them in and they repaired them and even sent me brand new loupes!! Amazing .. did I say Amazing!!!?? Customer service. Soooo happy!! Ty Roger and everyone who got them back to me sooo fast and Superior customer service!! Y’all are outstanding!!! I’d rate you higher than a 5!!!! Tytyty. Very happyyyyyy!!!