Michael Hesby
GBAwesome quality and extremely lightweight The Custom Fusion TTL 3.5x loupes I ordered had perfect measurements,super light weight and huge viewing field. But when I tried them on, there was an angle of declination issues, I had to bend down my neck whole day and it really hurt my neck and back. I contacted the company and the service manager Sam was very concise, patient and detailed in helping me to adjust the frame, and work out the issue from start to finish. I was sent a refitted pair of loupes which are now completely perfect. A massive thank you to Schultz Loupes for providing such good service and product. Will definitely recommend Schultz Loupes to my fellow dental colleagues.
Falltas Hanny
AUI would give a minus 100 hundred if i … I would give a minus 100 hundred if i could very very bad coustmer sevice Also they prouduct are very poor quality i bought safety glasses from them and the fram cracked and they will not refund it, and there no help and the oprator named Jaime's an absolute c*ck s**ker and the whole company is just unhelpfull.
Diem Nguyen
GBIf I have to give 0 star If I have to give 0 star, I would. I ordered the wrong battery for my loupe, I returned the battery with USPS. I sent it in with regular mail and I don't have the tracking number. I called customer service. They said they don't open the incoming mail. They said until they received the returned battery before they send a replacement. Last week, I received the ripped package with no battery inside. I called them to ask and they said that was for replacement battery. I told them about no battery was inside the package due to mis-handle from the usps. They seem like does not want to replace.... Second, I placed another order the extra batteries. Its been a almost a month and they have not release my batteries. Bad customer service...
Dr. Sanfilippo
GBI bought several dental loupes for my… I bought several dental loupes for my charity all for donation to clinics in Africa. The loupes were brand new but broken and not repairable. The company would not replace them since I had group purchased them a year ago even though they were never used and still in the original box. The loupes I bought were not very sturdy and made of cheap plastic and this was probably the reason they broke in the first place. I will never buy from this company ever again and they just bought a lifetime of bad publicity.
Pete Palian
GBDo not deal with this company!!! Do not deal with this company!!! I ordered loupes and returned them. They sent me a new set even though I asked for my money back, then returned those unopened. They accepted the return and have been telling me the money is to be credited back to my account for almost 2 years.