Falltas Hanny
AUI would give a minus 100 hundred if i … I would give a minus 100 hundred if i could very very bad coustmer sevice Also they prouduct are very poor quality i bought safety glasses from them and the fram cracked and they will not refund it, and there no help and the oprator named Jaime's an absolute c*ck s**ker and the whole company is just unhelpfull.
Ague “Carito” Caro
AUAvoid this seller. You may lose money, time or both Avoid this company. I purchased a pair of loupes and never received them. The seller admitted they made a mistake with the delivery address and I still haven't yet received a refund despite my requests for a full refund. I opened cases with PayPal, ACCC and my bank. Avoid this seller - I paid more than US$1500 for an item I never received. I received a sarcastic response from the seller suggesting I should try to find the item myself - they are sure the item is somewhere in Australia. No refund as yet ( I paid for the item more than 3 months ago)
Dr. A
GBNot forthcoming I ordered the loupes. Decided that they were not what I was looking for and returned them. The company has not refunded me as advertised and have not responded to my emails.
Houssam Elchekha
GBThe loupes take forever to be made The loupes take forever to be made, and the service is really bad. They lie to you every time you call and ask about your order.
Jason Koh
GBDo not buy from them! Terrible service! Spent About 3 months sending my loupes back and forth because the angulation of the lenses were off And they couldn’t get it right. (My pupilar distance was measured by an optometrist) Hours on the phone w a tech. I’ve never had issues w custom loupe purchases before. I finally gave up and asked for a refund, which they agreed to. It’s been about 9 months and at this point they don’t reply to my emails. Maybe they are out of business?? Yes, they are much cheaper but this experience has been a nightmare and I still don’t have a pair of loupes. Update: still no refund after confirming they received the product back in great condition. Reported them to BBB and Attorney Generals office. I’m out $1500+ and I have no loupes. DO NOT BUY From this company!!! You are warned!