They need a very long time to answer… They need a very long time to answer the Emails.

This is the absolute WORST company I… This is the absolute WORST company I have ever dealt with!! They offer a trial period when you purchase their loupes however, when you need to send them back, they completely fall off the face of the Earth!! They will not answer emails, phone calls or even texts. I was sent the wrong frames entirely. I am STILL waiting for my refund, some 30 days later and it is over $800. I will now have to to involve legal counsel and the whole thing is just a nightmare. I would never, ever advise trading with this company! Pitiful!

Do not deal with this company!!! Do not deal with this company!!! I ordered loupes and returned them. They sent me a new set even though I asked for my money back, then returned those unopened. They accepted the return and have been telling me the money is to be credited back to my account for almost 2 years.

i love my loupes and headlight Tried all the big brands I could get my hands on but found them often very heavy and always insanely expensive. After looking online for alternatives, I found schultz loupe. I bought the custom TTL 3.5X loupes, they are super light and provide clear vision and a very large viewing field I was so satisfied with the first set that I bought another pair of 4.0x with a headlight a few months later during a special sales event. Initially I was a bit skeptical due to the price difference with the other big brands but the 30 day money back policy for a custom product made me take the chance which I haven't regretted to date!

Not forthcoming I ordered the loupes. Decided that they were not what I was looking for and returned them. The company has not refunded me as advertised and have not responded to my emails.