Very Professional Both the girl I talked to in St Louis to make the appointment and the girl who took my blood in Bethlehem were very professional and respectful. I would highly recommend this testing center.

Exceptional Customer Service I had the pleasure of working with Nicole. She was patient, informative and incredibly kind to me through out the process of getting me signed up for labs. She made me feel very comfortable as she guided me. I would highly recommend this service!

The moment I walked thru the door I… The moment I walked thru the door I felt I was rushed. After giving blood and giving my urine sample which was left on the counter expose to any type of contamination, I was told “it’s ok it has your name your ok to leave” without securing my sample into containers. I don’t have insurance so the $300 is out of my pocket. I’m hoping that the urine sample wasn’t contaminated. My urine sample was not contained immediately. It was still in the collection cup when I was told it’s ok to leave. I am a class A CDL driver for 27 yrs and urine samples are put in containers and secured immediately as not to contaminate the sample. Just because my name is on it doesn’t mean anything it was still in the collection cup and not secured.

The staff was amazing and made it feel… The staff was amazing and made it feel like a safe space. The over the phone customer service gave me a full explanation of all the different types of testings and which ones would work for me.

Responds to my request for a test right… Responds to my request for a test right away. Short waiting period at my local lab to get a blood draw even on walk-in basis and results come back pretty quickly. Sometimes have trouble using portal. Would like if I had better access to the full PDF report instead of just the results.