One.on one attention One.on one attention. Not feeling rushed. Very knowledgeable and helpful.

2 Visits, 2 Completely Different Experiences I've had two visits with Galelio and two drastically different experiences...just goes to show that it all depends on the provider assigned to review your particular case/visit. The first visit was prompt and helpful, I received the needed medication promptly. My second visit was nothing more than a waste of time. The provider dismissed my concerns and simply suggested I try "treatment A and/or B"...in my profile it clearly states that I've tried both of those. When I said mentioned that back, the provider simply said "to let them know if I had any questions or need anything else"....well obviously I needed treatment because treatments A and B weren't working. At that point I just requested to close the case because it was obvious that person had no interest in helping.

I never had a primary doctor on an app… I never had a primary doctor on an app before. I was skeptical about how it would work. If they would be helpful. If it would take a long time to be seen. Etc. But this app and doctors are amazing. They answer in a timely manner. They are so helpful. The app is easy to use. I never thought I would like having a doctor through an app. But I would recommend this app and doctors to everyone.

I am very satisfied with the care I am very satisfied with the care. We communicate by text, and although responses may take 15 minutes to a couple of hours to get back to you, the support is always positive, and helpful. I like that they can prescribe my medication, especially when I need it in the weekend and can’t reach to my primary. They always follow up and ask if I’m doing better regarding a health concern I would have reached out about, even if I have seen a doctor in person about it, they would always check in which I appreciate and gives to this text-base care a warm and very human vibe.

Everything has gone well Everything has gone well, I’m just frustrated in general with the medical system in this country that it takes a company like Galileo to approach things in a different way to help all those in need of care. I have a few minor-ish things in process with Galileo so it will be interesting to see how they proceed.