I love this company I have had nothing… I love this company I have had nothing but excellent care and customer service. Yajara I am sure that is spelled wrong but she has been so extremely sweet and helpful. Been a patient for mental healthcare and have seen Dr multipal times in 5 months. Customer service and questions get answered quickly for sure 2 thumbs up …. Jennifer Holliday

Great company to deal with Probably the best customer service I have received in 10-15 years. Every time I call or email, they have responded courteously and efficiently the same day, often within an hour or two. The couple of times I have contacted them, it was usually an issue on my end. Couldn't figure out how to load my ID, and had a change of address another time. Never had an issue with shipping or timeliness of my order. Just refreshing in the volatile climate we're in to not be treated like a replaceable commodity.

Very disappointing service Very disappointing service. I waited the full window of the promised delivery time, and have written Medzino to get an update on my order, only to be told that they will have the pharmacy ship it on the same day. 4 days later stilo disnt receuve a tracking number or anything stating that it is on its way. I can even verify they ship to APO as they claim since i couldnt get ANYTHING to verify the address was entered correctly. It's hard to get birth control on deployment and I thought I found a great company l only to be disappointed 😞. UPDATE 1JUL2023 I received an email this morning that the order has been dispatched. Went to check the tracking information, using the tracking number provided, it stated that the label was created and THEN CANCELED. So nothing was being shipped to me.

Knowledge Makes Efficiency The knowledge of how the system works made my experience efficient and easy. I normally have a difficult time explaining my needs and/or issues but they made it so simple, taking charge in getting me everything i needed. Thank you

Very disappointing service Very disappointing service. Have waited the full window of the promised delivery time, and have written and called Medzino TWICE now to get an update on my order, only to be given an excuse that they had a systems outage and are still working on the problem. So I still don’t have a timeline or a teacking number. Shoddy company!