Great company to deal with Probably the best customer service I have received in 10-15 years. Every time I call or email, they have responded courteously and efficiently the same day, often within an hour or two. The couple of times I have contacted them, it was usually an issue on my end. Couldn't figure out how to load my ID, and had a change of address another time. Never had an issue with shipping or timeliness of my order. Just refreshing in the volatile climate we're in to not be treated like a replaceable commodity.

Great service I did the adhd assesment and got my diagnosis a few days later. I now am getting treatment through my local doctor for my diagnosis. Thank you so much for opening the door for me to get treatment. I recommend Medzino.

Very disappointing service Very disappointing service. Have waited the full window of the promised delivery time, and have written and called Medzino TWICE now to get an update on my order, only to be given an excuse that they had a systems outage and are still working on the problem. So I still don’t have a timeline or a teacking number. Shoddy company!

They only provide script renewals They do not diagnose or provide new prescriptions like they claim. They apparently only provide renewals on recent prescriptions. $80 for a renewal?! They also claimed that it would only take a day but it took 3 days (not including the weekend) of unnecessarily dragged out messages (one short, robotic message a day then wait 24 hours for a reply). I wasn't even sure I was talking to a human let alone a doctor. I was only sent the doctor's last name via a text message alert and could find no other information or credentials for whom I was speaking with. Also, their website is absolutely terrible, it barely works. I give them one star for providing a timely refund.* *I do not accept Medzino's reply. "2-minute consultation when purchasing the medication." What are you even talking about? Nonsense.

False advertising This company is misleading and provides false advertising. After attempting to get help with adhd treatment, while everywhere plastered on their site says they are licensed in all 50 states and you don't need a pharmacy, apparently in small almost invisible type there is one place that says they do not provide treatment outside of TX. They stole my money and have caused me mental anguish. Save yourself the time.