I'm an extremely happy customer and… I'm an extremely happy customer and plan to be back. I confess at first I was worried that I was getting scammed just because there are many online scams these days and I was a new customer. I sent them an email practically every day and always received an extremely polite and reassuring email back, and then got a tracking number for my order. For a couple of days it didn't show up in the USPS website and that worried me, too, but I found out then that sometimes it takes a few days for the post office to actually acquire these tracking numbers. In about a week I received my order just as I expected at a very reasonable price, too. I can't thank these nice folks enough. Arrived from a very reliable pharmacy in Kentucky. Really good customer service, extremely polite, forgot to mention I made a phone call too and they were very nice then as well. Couldn't be happier.

They only provide script renewals They do not diagnose or provide new prescriptions like they claim. They apparently only provide renewals on recent prescriptions. $80 for a renewal?! They also claimed that it would only take a day but it took 3 days (not including the weekend) of unnecessarily dragged out messages (one short, robotic message a day then wait 24 hours for a reply). I wasn't even sure I was talking to a human let alone a doctor. I was only sent the doctor's last name via a text message alert and could find no other information or credentials for whom I was speaking with. Also, their website is absolutely terrible, it barely works. I give them one star for providing a timely refund.* *I do not accept Medzino's reply. "2-minute consultation when purchasing the medication." What are you even talking about? Nonsense.

Great company to deal with Probably the best customer service I have received in 10-15 years. Every time I call or email, they have responded courteously and efficiently the same day, often within an hour or two. The couple of times I have contacted them, it was usually an issue on my end. Couldn't figure out how to load my ID, and had a change of address another time. Never had an issue with shipping or timeliness of my order. Just refreshing in the volatile climate we're in to not be treated like a replaceable commodity.

Do NOT ever Do NOT ever, and i mean ever utilize this “company.” Especially if you are in dire need of meds. They promise a delivery date that ends up being inexplicably pushed back for weeks. And to “Yajara”, the supposed customer service rep, well, you’re a word i can’t write on the Internet. Don’t use this company.

A LIFE SAVER The ease of use and the fast delivery exceeded every expectation I had. I am always trepidatious when it comes to seeking consultations and care and am often met with headache after headache BUT Medzino saved me from all that. Streamline, efficient, fast delivery and amazing customer service from beginning to end. I filled out a quick and easy form and after a warm and friendly consultation they made fast work of approving me for my medication. They shipped my medication and I received it faster than I would have ever expected. I am still in shock from how easy the whole process was and wish that I had discovered Medzino years ago. I feel that the ease of use and the kind customer service was a type of medicine in itself. One my heart and mind had been needing for a long time. I feel like I have found new friends in Medzino and couldn't be more grateful for them being there for me. Thank you Medzino, so much.