Easy and helpful Easy and helpful. Moved to CO from Calif and no time to get a new Doctor. Was able to fill out information on the system and get re-fills of high blood pressure medicine at a very affordable rate. Quick online consultation and was approved. Thx Medzino.

Excellent service Excellent service. Really thankful I don't have to go out and risk getting Covid-19 or exposing my family members just to get my routine migraine medication I've been taking for 20 plus years. My doctor does not offer virtual visits currently so I decided to try Medzino. I filled out the detailed questionnaire and made payment (very reasonable price for my generic sumatriptan) and got the same dosage and amount of pills I would have gotten from an in person doctor visit. I received my medication in a few days in the mail. Highly recommend Medzino.

They only provide script renewals They do not diagnose or provide new prescriptions like they claim. They apparently only provide renewals on recent prescriptions. $80 for a renewal?! They also claimed that it would only take a day but it took 3 days (not including the weekend) of unnecessarily dragged out messages (one short, robotic message a day then wait 24 hours for a reply). I wasn't even sure I was talking to a human let alone a doctor. I was only sent the doctor's last name via a text message alert and could find no other information or credentials for whom I was speaking with. Also, their website is absolutely terrible, it barely works. I give them one star for providing a timely refund.* *I do not accept Medzino's reply. "2-minute consultation when purchasing the medication." What are you even talking about? Nonsense.

Great company to deal with Probably the best customer service I have received in 10-15 years. Every time I call or email, they have responded courteously and efficiently the same day, often within an hour or two. The couple of times I have contacted them, it was usually an issue on my end. Couldn't figure out how to load my ID, and had a change of address another time. Never had an issue with shipping or timeliness of my order. Just refreshing in the volatile climate we're in to not be treated like a replaceable commodity.

Very disappointing service Very disappointing service. Have waited the full window of the promised delivery time, and have written and called Medzino TWICE now to get an update on my order, only to be given an excuse that they had a systems outage and are still working on the problem. So I still don’t have a timeline or a teacking number. Shoddy company!