Bought a lg for my American eskimo Bought a lg for my American eskimo and it looks more like a small my kitty won't even use it will be returning it

Longer delivery time than expected but excellent customer care! Unfortunately I had to wait much longer than the predicted 4-10 business days for delivery, however, customer service were very prompt and addressed my concerns. I was supplied with tracking information and all my correspondence was answered quickly with empathy and understanding. I understand my order had a long journey and the goods did arrive, albeit the order was split with two items coming at once and the third 3 days later. My dogs were happy with their new beds and the company did give me apologies and a goodwill gesture to restore my confidence. I would consider using again in the future, mostly because of the fabulous customer service team who genuinely care about your satisfaction.

My dog loves it. My dog loves it. Would be 5 stars but the recommended size was a little small for my 50 lb. Lab. I got next bigger size and it's good. Washes well. Not as deep as pictures. Delivery was a little slow, but they answer dmails.

Well I order a xl bed for my dog and… Well I order a xl bed for my dog and yall sent me a small one but I'm not complaining about the product it's very soft and my dog loves it but wish ur employees would have sent rite one thanks

Their anti-anxiety bed appears to be… Their anti-anxiety bed appears to be made out of quality materials and is very soft. However, I purchased an XXL and my four month old puppy almost fill it. The bed is nowhere near as fluffy as it appears in on their website. The directions that came with the bed said, the bed need to sit for 15 minutes to fluff out due to the way it is packaged. Once i fallowed the internal instructions and I was not seeing a noticeable improvement I contacted the company. They said it needs to sit for at least 24 hours before use. I waited an additional week before allowing my dog to use it, and I didn’t see any difference from the first 15 minutes out of the packaging. When washing the bed, make sure that you follow their directions. It is very easy to ruin. The anti slip doesn’t work very well on wood floors. My dog does seem to enjoy it though.