Committed to customer satisfaction Committed to customer satisfaction. That’s a joke. Yes I was contacted by email. I was offered a 30% refund which result in a £45 loss. They have no respect for consumers rights in the UK.

Be careful measuring. I have the same problem as others, beware when ordering the size is much smaller. As a result I have 3 beds, and my living room is a fluffy room. Yes, they love them. During the day they go from one to another

My dog loves it. My dog loves it. Would be 5 stars but the recommended size was a little small for my 50 lb. Lab. I got next bigger size and it's good. Washes well. Not as deep as pictures. Delivery was a little slow, but they answer dmails.

Amazing dog bed We bought a big round fluffy bed for our boxer, he took to it straight away and snuggles into the bed. We are very pleased with the purchase, no complaints at all, service was great, would certainly recommend Mr fluffy friend.

Size matters I ordered a large for my beagle. The bed that arrived was much smaller than expected. My beagle seems ok with it, but I really thought she would have more room. I ordered the bed using my phone and had a problem with my mailing address. I contacted customer support, and the problem was immediately resolved. I also contacted customer support about the delivery date, and I received a quick response.