customer
GBMy anxious dog is delighted! I bought an extra large bed for my Cocker Spaniel. I do think that sizing up is a good idea. My dog loves this bed. Because she suffers from anxiety, I hoped that she would benefit from sleeping on this, and she has. My transaction experience was good--while I initially didn't hear much from the company, they sent the bed as requested and it came well packed and secure. I think it would be helpful to communicate a bit more with the customer when the bed ships, for example. But I am satisfied, and I think this is a very good bed.
Diane Davis
GBSize matters I ordered a large for my beagle. The bed that arrived was much smaller than expected. My beagle seems ok with it, but I really thought she would have more room. I ordered the bed using my phone and had a problem with my mailing address. I contacted customer support, and the problem was immediately resolved. I also contacted customer support about the delivery date, and I received a quick response.
Angela Gregory
GBDisappointed Bed arrived on time but was disappointed with quality, have kept the bed but it was quite flat and stuffing seems uneven
Christine Farrington
GBThis is the fourth Fluffy bed I've… This is the fourth Fluffy bed I've purchased. We have two for the house, one for the car and gifted another. The dogs love this bed and I love how easy it is to wash. Visiting canine friends plop themselves on the beds and never want to leave. The beds are durable and air dry quickly.
Rod Harris
GBCommitted to customer satisfaction Committed to customer satisfaction. That’s a joke. Yes I was contacted by email. I was offered a 30% refund which result in a £45 loss. They have no respect for consumers rights in the UK.