Disappointed with my item Disappointed with my item , returned it and haven’t received my refund as of now!!

Longer delivery time than expected but excellent customer care! Unfortunately I had to wait much longer than the predicted 4-10 business days for delivery, however, customer service were very prompt and addressed my concerns. I was supplied with tracking information and all my correspondence was answered quickly with empathy and understanding. I understand my order had a long journey and the goods did arrive, albeit the order was split with two items coming at once and the third 3 days later. My dogs were happy with their new beds and the company did give me apologies and a goodwill gesture to restore my confidence. I would consider using again in the future, mostly because of the fabulous customer service team who genuinely care about your satisfaction.

Well I order a xl bed for my dog and… Well I order a xl bed for my dog and yall sent me a small one but I'm not complaining about the product it's very soft and my dog loves it but wish ur employees would have sent rite one thanks

Really Lovely Dog Bed I ordered an XXL bed in the wine colour for my Lurcher who loves to stretch out as well as curl up. He absolutely loves it. I got this one as my partner bought him a large for his house which Norm took to straight away so I had no qualms about purchasing this for my home as it is just fabulous. They are lovely quality unlike one I purchased one from somewhere else years ago which had no sides to speak of and was flat. From my experience, I can highly recommend these beds

Terrible transaction- beds are alot… Terrible transaction- beds are alot smaller than advertised and my dogs avoided them like the plague. When i tried to return them, they told me I had to send them back to China. No local US return address- after complaining and them offering on 15% return, I got them to refund 50% and donated the beds to local rescue. F*** this company and its products