Matt C
GBThe calming bed is just what it says We just received the calming dog bed for our Gunner and he immediately curled up in and fell asleep. I am so glad to see him relaxing instead of going crazy over the neighbor's cats. This is truly a game changer.
Dawn-Marie Eaton
CYLonger delivery time than expected but excellent customer care! Unfortunately I had to wait much longer than the predicted 4-10 business days for delivery, however, customer service were very prompt and addressed my concerns. I was supplied with tracking information and all my correspondence was answered quickly with empathy and understanding. I understand my order had a long journey and the goods did arrive, albeit the order was split with two items coming at once and the third 3 days later. My dogs were happy with their new beds and the company did give me apologies and a goodwill gesture to restore my confidence. I would consider using again in the future, mostly because of the fabulous customer service team who genuinely care about your satisfaction.
Maria Moreira
GBDisappointed with my item Disappointed with my item , returned it and haven’t received my refund as of now!!
Jill Isaacs
GBBe careful measuring. I have the same problem as others, beware when ordering the size is much smaller. As a result I have 3 beds, and my living room is a fluffy room. Yes, they love them. During the day they go from one to another
Rod Harris
GBCommitted to customer satisfaction Committed to customer satisfaction. That’s a joke. Yes I was contacted by email. I was offered a 30% refund which result in a £45 loss. They have no respect for consumers rights in the UK.