Their anti-anxiety bed appears to be… Their anti-anxiety bed appears to be made out of quality materials and is very soft. However, I purchased an XXL and my four month old puppy almost fill it. The bed is nowhere near as fluffy as it appears in on their website. The directions that came with the bed said, the bed need to sit for 15 minutes to fluff out due to the way it is packaged. Once i fallowed the internal instructions and I was not seeing a noticeable improvement I contacted the company. They said it needs to sit for at least 24 hours before use. I waited an additional week before allowing my dog to use it, and I didn’t see any difference from the first 15 minutes out of the packaging. When washing the bed, make sure that you follow their directions. It is very easy to ruin. The anti slip doesn’t work very well on wood floors. My dog does seem to enjoy it though.

Disappointed with my item Disappointed with my item , returned it and haven’t received my refund as of now!!

Be careful measuring. I have the same problem as others, beware when ordering the size is much smaller. As a result I have 3 beds, and my living room is a fluffy room. Yes, they love them. During the day they go from one to another

Size matters I ordered a large for my beagle. The bed that arrived was much smaller than expected. My beagle seems ok with it, but I really thought she would have more room. I ordered the bed using my phone and had a problem with my mailing address. I contacted customer support, and the problem was immediately resolved. I also contacted customer support about the delivery date, and I received a quick response.

I would just like to add further I would just like to add further, that after checking the complaints on here and seeing that this company have 'responded' and are dealing with everyone's matter, this is also scandalous!! I have had two 'replies' now and these have both just been blank emails. Yet, it appears to the 1000's of customers checking reviews on this website that this fraudulent company are actually doing the right thing and refunded money!!