Dawn-Marie Eaton
CYLonger delivery time than expected but excellent customer care! Unfortunately I had to wait much longer than the predicted 4-10 business days for delivery, however, customer service were very prompt and addressed my concerns. I was supplied with tracking information and all my correspondence was answered quickly with empathy and understanding. I understand my order had a long journey and the goods did arrive, albeit the order was split with two items coming at once and the third 3 days later. My dogs were happy with their new beds and the company did give me apologies and a goodwill gesture to restore my confidence. I would consider using again in the future, mostly because of the fabulous customer service team who genuinely care about your satisfaction.
Denise
GBBought a lg for my American eskimo Bought a lg for my American eskimo and it looks more like a small my kitty won't even use it will be returning it
Judy
GBAmazing dog bed We bought a big round fluffy bed for our boxer, he took to it straight away and snuggles into the bed. We are very pleased with the purchase, no complaints at all, service was great, would certainly recommend Mr fluffy friend.
Maria Moreira
GBDisappointed with my item Disappointed with my item , returned it and haven’t received my refund as of now!!
Fiona Hamilton
GBThe best comforting bed! I have bought other brands of similar… I have bought other brands of similar calming beds but the Mr Fluffy Friend bed has been the best. Our rescue lurcher, who suffers from separation anxiety, really loves her bed and sleeps soundly for hours instead of constantly trying to share my bed!