The calming bed is just what it says We just received the calming dog bed for our Gunner and he immediately curled up in and fell asleep. I am so glad to see him relaxing instead of going crazy over the neighbor's cats. This is truly a game changer.

Committed to customer satisfaction Committed to customer satisfaction. That’s a joke. Yes I was contacted by email. I was offered a 30% refund which result in a £45 loss. They have no respect for consumers rights in the UK.

My anxious dog is delighted! I bought an extra large bed for my Cocker Spaniel. I do think that sizing up is a good idea. My dog loves this bed. Because she suffers from anxiety, I hoped that she would benefit from sleeping on this, and she has. My transaction experience was good--while I initially didn't hear much from the company, they sent the bed as requested and it came well packed and secure. I think it would be helpful to communicate a bit more with the customer when the bed ships, for example. But I am satisfied, and I think this is a very good bed.

I would just like to add further I would just like to add further, that after checking the complaints on here and seeing that this company have 'responded' and are dealing with everyone's matter, this is also scandalous!! I have had two 'replies' now and these have both just been blank emails. Yet, it appears to the 1000's of customers checking reviews on this website that this fraudulent company are actually doing the right thing and refunded money!!

Size matters I ordered a large for my beagle. The bed that arrived was much smaller than expected. My beagle seems ok with it, but I really thought she would have more room. I ordered the bed using my phone and had a problem with my mailing address. I contacted customer support, and the problem was immediately resolved. I also contacted customer support about the delivery date, and I received a quick response.