Diane Davis
GBSize matters I ordered a large for my beagle. The bed that arrived was much smaller than expected. My beagle seems ok with it, but I really thought she would have more room. I ordered the bed using my phone and had a problem with my mailing address. I contacted customer support, and the problem was immediately resolved. I also contacted customer support about the delivery date, and I received a quick response.
Amanda Keeble
GBThe perfect bed and blankets for your pup I ordered a small bed for our new puppy in October 23 and she picked it up and took it everywhere 😂 she didn’t sleep in it for ages but used it as a pillow so I ordered a pet blanket ( large) which she takes everywhere instead and now sleeps in the bed! She’s growing fast so I’ve also bought a larger bed in the lovely soft grey and a new blanket for the future as it’s like a comfort blanket! Great quality and very snuggly would recommend 👍
Christine Farrington
GBThis is the fourth Fluffy bed I've… This is the fourth Fluffy bed I've purchased. We have two for the house, one for the car and gifted another. The dogs love this bed and I love how easy it is to wash. Visiting canine friends plop themselves on the beds and never want to leave. The beds are durable and air dry quickly.
Dawn-Marie Eaton
CYLonger delivery time than expected but excellent customer care! Unfortunately I had to wait much longer than the predicted 4-10 business days for delivery, however, customer service were very prompt and addressed my concerns. I was supplied with tracking information and all my correspondence was answered quickly with empathy and understanding. I understand my order had a long journey and the goods did arrive, albeit the order was split with two items coming at once and the third 3 days later. My dogs were happy with their new beds and the company did give me apologies and a goodwill gesture to restore my confidence. I would consider using again in the future, mostly because of the fabulous customer service team who genuinely care about your satisfaction.
Judy
GBAmazing dog bed We bought a big round fluffy bed for our boxer, he took to it straight away and snuggles into the bed. We are very pleased with the purchase, no complaints at all, service was great, would certainly recommend Mr fluffy friend.