Size matters I ordered a large for my beagle. The bed that arrived was much smaller than expected. My beagle seems ok with it, but I really thought she would have more room. I ordered the bed using my phone and had a problem with my mailing address. I contacted customer support, and the problem was immediately resolved. I also contacted customer support about the delivery date, and I received a quick response.

The perfect bed and blankets for your pup I ordered a small bed for our new puppy in October 23 and she picked it up and took it everywhere 😂 she didn’t sleep in it for ages but used it as a pillow so I ordered a pet blanket ( large) which she takes everywhere instead and now sleeps in the bed! She’s growing fast so I’ve also bought a larger bed in the lovely soft grey and a new blanket for the future as it’s like a comfort blanket! Great quality and very snuggly would recommend 👍

Bought a lg for my American eskimo Bought a lg for my American eskimo and it looks more like a small my kitty won't even use it will be returning it

Disappointed Bed arrived on time but was disappointed with quality, have kept the bed but it was quite flat and stuffing seems uneven

I would just like to add further I would just like to add further, that after checking the complaints on here and seeing that this company have 'responded' and are dealing with everyone's matter, this is also scandalous!! I have had two 'replies' now and these have both just been blank emails. Yet, it appears to the 1000's of customers checking reviews on this website that this fraudulent company are actually doing the right thing and refunded money!!