customer
GBMy anxious dog is delighted! I bought an extra large bed for my Cocker Spaniel. I do think that sizing up is a good idea. My dog loves this bed. Because she suffers from anxiety, I hoped that she would benefit from sleeping on this, and she has. My transaction experience was good--while I initially didn't hear much from the company, they sent the bed as requested and it came well packed and secure. I think it would be helpful to communicate a bit more with the customer when the bed ships, for example. But I am satisfied, and I think this is a very good bed.
Diane Davis
GBSize matters I ordered a large for my beagle. The bed that arrived was much smaller than expected. My beagle seems ok with it, but I really thought she would have more room. I ordered the bed using my phone and had a problem with my mailing address. I contacted customer support, and the problem was immediately resolved. I also contacted customer support about the delivery date, and I received a quick response.
Mark L
GBTerrible transaction- beds are alot… Terrible transaction- beds are alot smaller than advertised and my dogs avoided them like the plague. When i tried to return them, they told me I had to send them back to China. No local US return address- after complaining and them offering on 15% return, I got them to refund 50% and donated the beds to local rescue. F*** this company and its products
Ramon Smith
GBWell I order a xl bed for my dog and… Well I order a xl bed for my dog and yall sent me a small one but I'm not complaining about the product it's very soft and my dog loves it but wish ur employees would have sent rite one thanks
Jill Isaacs
GBBe careful measuring. I have the same problem as others, beware when ordering the size is much smaller. As a result I have 3 beds, and my living room is a fluffy room. Yes, they love them. During the day they go from one to another