Christine Farrington
GBThis is the fourth Fluffy bed I've… This is the fourth Fluffy bed I've purchased. We have two for the house, one for the car and gifted another. The dogs love this bed and I love how easy it is to wash. Visiting canine friends plop themselves on the beds and never want to leave. The beds are durable and air dry quickly.
Dawn-Marie Eaton
CYLonger delivery time than expected but excellent customer care! Unfortunately I had to wait much longer than the predicted 4-10 business days for delivery, however, customer service were very prompt and addressed my concerns. I was supplied with tracking information and all my correspondence was answered quickly with empathy and understanding. I understand my order had a long journey and the goods did arrive, albeit the order was split with two items coming at once and the third 3 days later. My dogs were happy with their new beds and the company did give me apologies and a goodwill gesture to restore my confidence. I would consider using again in the future, mostly because of the fabulous customer service team who genuinely care about your satisfaction.
Diane Davis
GBSize matters I ordered a large for my beagle. The bed that arrived was much smaller than expected. My beagle seems ok with it, but I really thought she would have more room. I ordered the bed using my phone and had a problem with my mailing address. I contacted customer support, and the problem was immediately resolved. I also contacted customer support about the delivery date, and I received a quick response.
Judy
GBAmazing dog bed We bought a big round fluffy bed for our boxer, he took to it straight away and snuggles into the bed. We are very pleased with the purchase, no complaints at all, service was great, would certainly recommend Mr fluffy friend.
customer
GBMy anxious dog is delighted! I bought an extra large bed for my Cocker Spaniel. I do think that sizing up is a good idea. My dog loves this bed. Because she suffers from anxiety, I hoped that she would benefit from sleeping on this, and she has. My transaction experience was good--while I initially didn't hear much from the company, they sent the bed as requested and it came well packed and secure. I think it would be helpful to communicate a bit more with the customer when the bed ships, for example. But I am satisfied, and I think this is a very good bed.