Catherine Wilkes
GBBuyers beware There's a serious issue with bed sizes. I ordered an XL for my 22kg Airedale Terrier and the bed was far too small for her. I contacted the company about returning it and was advised that return postage was not free. However, they did offer me a 15% refund on the first bed and a 30% refund if I purchased a second bed instead of returning the first one. I reluctantly went ahead with the second order. The only reason for doing so was that the return postage cost from the UK to China was over £70. The second bed XXL is large enough...in fact it is very considerably larger than the XL. Which makes me wonder if they sent me the wrong size with the first bed. Reading through reviews this seems to be happening a lot, I can't help but wonder if it's not too much of a coincidence? Quality wise they're okay. I've bought better and cheaper locally. I doubt they will wash well as they're pretty flat, nothing like the fluffy pics on the website. I would not recommend and definitely won't be repurchasing.
Denise
GBBought a lg for my American eskimo Bought a lg for my American eskimo and it looks more like a small my kitty won't even use it will be returning it
Judy
GBAmazing dog bed We bought a big round fluffy bed for our boxer, he took to it straight away and snuggles into the bed. We are very pleased with the purchase, no complaints at all, service was great, would certainly recommend Mr fluffy friend.
Sigs
GBReally Lovely Dog Bed I ordered an XXL bed in the wine colour for my Lurcher who loves to stretch out as well as curl up. He absolutely loves it. I got this one as my partner bought him a large for his house which Norm took to straight away so I had no qualms about purchasing this for my home as it is just fabulous. They are lovely quality unlike one I purchased one from somewhere else years ago which had no sides to speak of and was flat. From my experience, I can highly recommend these beds
Rod Harris
GBCommitted to customer satisfaction Committed to customer satisfaction. That’s a joke. Yes I was contacted by email. I was offered a 30% refund which result in a £45 loss. They have no respect for consumers rights in the UK.