customer
GBMy anxious dog is delighted! I bought an extra large bed for my Cocker Spaniel. I do think that sizing up is a good idea. My dog loves this bed. Because she suffers from anxiety, I hoped that she would benefit from sleeping on this, and she has. My transaction experience was good--while I initially didn't hear much from the company, they sent the bed as requested and it came well packed and secure. I think it would be helpful to communicate a bit more with the customer when the bed ships, for example. But I am satisfied, and I think this is a very good bed.
Angela Gregory
GBDisappointed Bed arrived on time but was disappointed with quality, have kept the bed but it was quite flat and stuffing seems uneven
Dawn-Marie Eaton
CYLonger delivery time than expected but excellent customer care! Unfortunately I had to wait much longer than the predicted 4-10 business days for delivery, however, customer service were very prompt and addressed my concerns. I was supplied with tracking information and all my correspondence was answered quickly with empathy and understanding. I understand my order had a long journey and the goods did arrive, albeit the order was split with two items coming at once and the third 3 days later. My dogs were happy with their new beds and the company did give me apologies and a goodwill gesture to restore my confidence. I would consider using again in the future, mostly because of the fabulous customer service team who genuinely care about your satisfaction.
Amanda Keeble
GBThe perfect bed and blankets for your pup I ordered a small bed for our new puppy in October 23 and she picked it up and took it everywhere 😂 she didn’t sleep in it for ages but used it as a pillow so I ordered a pet blanket ( large) which she takes everywhere instead and now sleeps in the bed! She’s growing fast so I’ve also bought a larger bed in the lovely soft grey and a new blanket for the future as it’s like a comfort blanket! Great quality and very snuggly would recommend 👍
Maria Moreira
GBDisappointed with my item Disappointed with my item , returned it and haven’t received my refund as of now!!