Matt C
GBThe calming bed is just what it says We just received the calming dog bed for our Gunner and he immediately curled up in and fell asleep. I am so glad to see him relaxing instead of going crazy over the neighbor's cats. This is truly a game changer.
Catherine Wilkes
GBBuyers beware There's a serious issue with bed sizes. I ordered an XL for my 22kg Airedale Terrier and the bed was far too small for her. I contacted the company about returning it and was advised that return postage was not free. However, they did offer me a 15% refund on the first bed and a 30% refund if I purchased a second bed instead of returning the first one. I reluctantly went ahead with the second order. The only reason for doing so was that the return postage cost from the UK to China was over £70. The second bed XXL is large enough...in fact it is very considerably larger than the XL. Which makes me wonder if they sent me the wrong size with the first bed. Reading through reviews this seems to be happening a lot, I can't help but wonder if it's not too much of a coincidence? Quality wise they're okay. I've bought better and cheaper locally. I doubt they will wash well as they're pretty flat, nothing like the fluffy pics on the website. I would not recommend and definitely won't be repurchasing.
Josh Kopischke
GBTheir anti-anxiety bed appears to be… Their anti-anxiety bed appears to be made out of quality materials and is very soft. However, I purchased an XXL and my four month old puppy almost fill it. The bed is nowhere near as fluffy as it appears in on their website. The directions that came with the bed said, the bed need to sit for 15 minutes to fluff out due to the way it is packaged. Once i fallowed the internal instructions and I was not seeing a noticeable improvement I contacted the company. They said it needs to sit for at least 24 hours before use. I waited an additional week before allowing my dog to use it, and I didn’t see any difference from the first 15 minutes out of the packaging. When washing the bed, make sure that you follow their directions. It is very easy to ruin. The anti slip doesn’t work very well on wood floors. My dog does seem to enjoy it though.
Jamie Cleaver
GBI would just like to add further I would just like to add further, that after checking the complaints on here and seeing that this company have 'responded' and are dealing with everyone's matter, this is also scandalous!! I have had two 'replies' now and these have both just been blank emails. Yet, it appears to the 1000's of customers checking reviews on this website that this fraudulent company are actually doing the right thing and refunded money!!
Ramon Smith
GBWell I order a xl bed for my dog and… Well I order a xl bed for my dog and yall sent me a small one but I'm not complaining about the product it's very soft and my dog loves it but wish ur employees would have sent rite one thanks