Helpful, polite salespeople I spoke with Donna, salesperson, today about their service and got set up. She was very helpful and not pushy about other add-on services which is much appreciated. Everything offered is exactly what we needed for peace of mind. Many thanks!

Getting started. I received my unit today (on expected date) and got it setup. One problem I had was getting the lock box to open but a Customer Service gentleman walked me through an alternate method. Another was going through the test action where I ended up with a Help Wanted operator who resolved my mistake. Hope to do better next time.

I received full information regarding… I received full information regarding the product and the cost. All of my questions were answered. I am excited about the fact that I will receive a lock box so paramedics will have access to my home without breaking down a door!

I spoke to Scott today I spoke to Scott today. He was very patient in answering all my questions. My only thing that was unsettling was that once he processed my payment he was eager to end the phone call but I kept him on the phone for another minute or two for three questions I thought of at the very end. He answered all those additional questions quite nicely and that sealed the deal for me that I had chosen the right company.

The Best Alert for Loved One - A Great Experience Getting Help The sales rep, Noel, is well-suited for a job requiring patience with customers like me. I stammer, I forget, and I lose my place in details but Noel was able to not only help me order a Micro with fall protection, but meet the expedited shipping cutoff time despite my ramblings. WAS Searching for a trusted provider of medical alert systems and MobileHelp has lived up to the good reviews. Competent and Kind are what you look for at times like these, MobileHelp has seemingly made a priority of ensuring that quality in front facing staff. Those of us involved with finding quality and affordable solutions like these alert systems are fortunate to find providers like MobileHelp and first contacts like Noel.