I had a corrective surgery on my stoma… I had a corrective surgery on my stoma due to a hernia. ABC would not do a new prescription unless the doctor approved. I waited almost 2 weeks until I finally called my doctor and asked them to call ABC. I don't know if ABC had a wrong fax or what, but my doctors office call and we got it resolved. Kathy form the customer service at lest got me some samples from Hollister until we got this mess figured out as I was almost out. Even with the samples provided

I've only been using ABC Medical for a… I've only been using ABC Medical for a year, but they are always friendly and prompt when I call about reorders. They make this process less stressful which is a huge help!

Professionalism EVERY time I speak with a representative, they are EXTREMELY HELPFUL, PROFESSIONAL, KIND, COURTEOUS & HAPPY. Even when I can’t find what I’m looking for, they get me into the right direction. In the 2 years that I have been affiliated with ABC MEDICAL, I have NEVER had one iota of an issue! Keep up the great work! Everyone should get a raise!!!!

Keep your items until you have the replacement in hand They REFUSED To send me FedEx label for return. Stated FedEX had it. FEdEx showed up less than 2 HOURS after getting off phone with ABC and was told it would be 2-5 days before they showed up. I didn't even have things boxed up, but didn't matter as I FedEX had NO LABEL and I had repeatedly told ABC they could have their items returned when I received my correct items given the month-long fiasco from them! Against my better judgment, I returned the items when FedEx came back after several REPEATED calls to ABC regarding the shipping label. In the meantime, I had tracking for the corrected items. But GUESS WHAT!?!? THEY NEVER SENT THOSE ITMES TO ME- THEY SENT THEM BACK TO THEMSELVES!!! FORCED TO PAY OUT OF POCKET ELSEWHER DUE TO THEIR STUPIDITY!! BEWARE!!! YOU WILL NOT RECEIVE YOUR PRODUCTS!!! THEY ARE LIARS AND THIEVES!! I contacte my insurance to make sure that ABC files NO CLAIMS for the returned items and for the items they failed to ship as I REFUSE TO PAY FOR ITEMS NOT RECEIVED! WASTE OF YOUR TIEM!!! STEER CLEAR AND GO ELSEWHWERE!

A fantastic company for my supplies I have been a customer for many years and I have always found their customer support people very polite, engaged and helpful. They ship out my products quickly, securely and correctly. Their 24 hour ordering system is extremely convenient to use if I get super busy and forget to order.