Great Customer Service Particularly appreciate that representative got on a video chat and helped design the best options for our situation. Wasn't sure if the bath bench would fit and operate properly in the available space. Representative was very helpful. Had me view and take measurements of the area and recommended a perfect solution.

Friendly, kind, thoughtful, helpful! Thank you for going out of your way to help me out, even contacting me on a holiday weekend! Due to shipment and supply-Covid issues the travel shower buddy was not available for a few months but when we were able to order it online it came fast! I am not sure whether the new adjustable to be slightly shorter version is available, this is what I need, that is why 4 stars instead of five. The shower buddy is great, easy to assemble, lightweight, well constructed, good product just a couple of inches too tall.

Thank You showerbuddy and Oscar 💯🦾 Actually I have no words to describe how wonderful and life changing SB1 has been, before shower buddy arrived two people had to lift up my shower chair and put me in the shower stall, due to this I could take showers only when two people were present and could help out, now I can take as many showers as I like and at any hour with only one caretaker. P.S I want to specially thank Oscar for his excellent guidance, knowledge and support.

Needed unusual replacement part I called needing small part that was not listed in the catalog. Oscar went above and beyond in helping me identify the part, finding the part and shipping it out very quickly. He was very pleasant and personable- it was an unexpectedly great customer experience which seems rare these days.

It was easy to find the part I needed… It was easy to find the part I needed on your website (24" ShowerBuddy chair wheel). It wasn't outrageously expensive. The order process was easy. Delivery was quick and timely with no product issues. The part was easily installed and fit perfectly. No issues anywhere in the process. In contrast, a competitor took 2 days to get back to me on my inquiry. I purchased and you shipped what I needed before they even got back to me.