Needed unusual replacement part I called needing small part that was not listed in the catalog. Oscar went above and beyond in helping me identify the part, finding the part and shipping it out very quickly. He was very pleasant and personable- it was an unexpectedly great customer experience which seems rare these days.

ShowerGlyde SG3 is great! Purchased a ShowerGlyde SG3 for my 88 yr old mother to use. Extremely well designed and manufactured; works perfectly and glides easily. Has made helping mom shower so much easier on my back and so much safer for her. The hard seat is VERY hard though so recommend ordering the soft seat. Needed to order extension legs to go over the jacuzzi tub in her bathroom, and the order took several months to get shipped. Initial lack of communication regarding the legs being backordered is why I took off 1 star in my rating.

Friendly, kind, thoughtful, helpful! Thank you for going out of your way to help me out, even contacting me on a holiday weekend! Due to shipment and supply-Covid issues the travel shower buddy was not available for a few months but when we were able to order it online it came fast! I am not sure whether the new adjustable to be slightly shorter version is available, this is what I need, that is why 4 stars instead of five. The shower buddy is great, easy to assemble, lightweight, well constructed, good product just a couple of inches too tall.

Great Customer Service Particularly appreciate that representative got on a video chat and helped design the best options for our situation. Wasn't sure if the bath bench would fit and operate properly in the available space. Representative was very helpful. Had me view and take measurements of the area and recommended a perfect solution.

Thank You showerbuddy and Oscar 💯🦾 Actually I have no words to describe how wonderful and life changing SB1 has been, before shower buddy arrived two people had to lift up my shower chair and put me in the shower stall, due to this I could take showers only when two people were present and could help out, now I can take as many showers as I like and at any hour with only one caretaker. P.S I want to specially thank Oscar for his excellent guidance, knowledge and support.