ShowerGlyde SG3 is great! Purchased a ShowerGlyde SG3 for my 88 yr old mother to use. Extremely well designed and manufactured; works perfectly and glides easily. Has made helping mom shower so much easier on my back and so much safer for her. The hard seat is VERY hard though so recommend ordering the soft seat. Needed to order extension legs to go over the jacuzzi tub in her bathroom, and the order took several months to get shipped. Initial lack of communication regarding the legs being backordered is why I took off 1 star in my rating.

High end shower transfer seat glyder After receiving the package in a record time,Very easy to assemble together. The product is made of very high quality components and it's very solid structure unlike the competition,which is great for people need to rely on the stability of the structure to make transfers in and out of it. It's the highly functional with the glider and the rotation seat function. Highly recommend it!

It was easy to find the part I needed… It was easy to find the part I needed on your website (24" ShowerBuddy chair wheel). It wasn't outrageously expensive. The order process was easy. Delivery was quick and timely with no product issues. The part was easily installed and fit perfectly. No issues anywhere in the process. In contrast, a competitor took 2 days to get back to me on my inquiry. I purchased and you shipped what I needed before they even got back to me.

Needed unusual replacement part I called needing small part that was not listed in the catalog. Oscar went above and beyond in helping me identify the part, finding the part and shipping it out very quickly. He was very pleasant and personable- it was an unexpectedly great customer experience which seems rare these days.

So helpful! My shower chair somehow lost a foot plate during a hospital trip so I called SB and spoke with Oscar. He suggested continuing the call on FaceTime so he could see the part I needed. He then checked on its availability (it was from an older model), did some problem-solving and figured out how to make it work for my chair, and made sure the replacement part was shipped out that afternoon. It could not have been easier, thanks to Oscar.