We love our 2nd hand shower buddy tilt… We love our 2nd hand shower buddy tilt chair. I’ve had to replace the tilt cable and shocks and both experiences have been great. They are very knowledgeable and take time to explain everything from how they work, how to remove and replace them through FaceTime. My only recommendation & reason for 4 stars instead of 5 is simply because of the price. These chairs are ridiculously expensive as is all handicap equipment. If a person is disabled and needs equipment for safety and improved quality of life but their only income is limited, it’s near impossible to afford the needed handicapped equipment. Most times cost is what prevents a disabled person from getting what they need and ultimately that leads to more health problems. I would give 5 stars if cost was more affordable.

I received my beautiful pink shower… I received my beautiful pink shower buddy in good condition from the manufacturer. Oscar, I am so grateful to you making this possible! I have had to wait for someone to help me set it up and tomorrow I will take my long awaited bath!!. My bathroom looks amazing and I'm going to enjoy this so much!! Thank you for such amazing customer service.

It was easy to find the part I needed… It was easy to find the part I needed on your website (24" ShowerBuddy chair wheel). It wasn't outrageously expensive. The order process was easy. Delivery was quick and timely with no product issues. The part was easily installed and fit perfectly. No issues anywhere in the process. In contrast, a competitor took 2 days to get back to me on my inquiry. I purchased and you shipped what I needed before they even got back to me.

Mix up on shipping, quickly corrected There was a mix up on the shipping, but it was quickly corrected. Appreciate the great customer service, thanks.

My questions were answered My questions were answered. I placed my order and it was delivered promptly.