My questions were answered My questions were answered. I placed my order and it was delivered promptly.

Needed unusual replacement part I called needing small part that was not listed in the catalog. Oscar went above and beyond in helping me identify the part, finding the part and shipping it out very quickly. He was very pleasant and personable- it was an unexpectedly great customer experience which seems rare these days.

So helpful! My shower chair somehow lost a foot plate during a hospital trip so I called SB and spoke with Oscar. He suggested continuing the call on FaceTime so he could see the part I needed. He then checked on its availability (it was from an older model), did some problem-solving and figured out how to make it work for my chair, and made sure the replacement part was shipped out that afternoon. It could not have been easier, thanks to Oscar.

Product was shipped promptly and… Product was shipped promptly and arrived in good shape. It's unfortunate that I have to replace the back fabric every 6 months, and that the replacement price is so high.

High end shower transfer seat glyder After receiving the package in a record time,Very easy to assemble together. The product is made of very high quality components and it's very solid structure unlike the competition,which is great for people need to rely on the stability of the structure to make transfers in and out of it. It's the highly functional with the glider and the rotation seat function. Highly recommend it!