Solutionbased

12405 Montague St, 91331, Pacoima, United States
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4.55
Based on 20 Reviews

5

70.00%

4

25.00%

3

0.00%

2

0.00%

1

5.00%
About Solutionbased

SolutionBased Inc is always looking for innovative ways to help people with disabilities, and seniors stay in the home they love. We constantly look for ways to design and manufacture smarter, more affordable products. We love customers' feedback, whether it helps us improve our products and service. We are located in Los Angeles and don't outsource to an answering service. If you have any questions or concerns, reach out to us. Thanks. Israel Gamburd, CEO

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Richard A. Stewart
GB

ShowerBuddy SB2T warranty repair When the tilt mechanism of our recently purchased (about 2 months) ShowerBuddy SB2T stopped working, I contacted Oscar, who had helped with another issue at the time of delivery. Oscar set up a video call, diagnosed the problem, and sent a replacement part right away, after giving me very useful tips on installing the part. Excellent customer support, many thanks!

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E. Miller
GB

Great Customer Service Particularly appreciate that representative got on a video chat and helped design the best options for our situation. Wasn't sure if the bath bench would fit and operate properly in the available space. Representative was very helpful. Had me view and take measurements of the area and recommended a perfect solution.

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Allyn Greer
GB

Mix up on shipping, quickly corrected There was a mix up on the shipping, but it was quickly corrected. Appreciate the great customer service, thanks.

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Carol
CA

Friendly, kind, thoughtful, helpful! Thank you for going out of your way to help me out, even contacting me on a holiday weekend! Due to shipment and supply-Covid issues the travel shower buddy was not available for a few months but when we were able to order it online it came fast! I am not sure whether the new adjustable to be slightly shorter version is available, this is what I need, that is why 4 stars instead of five. The shower buddy is great, easy to assemble, lightweight, well constructed, good product just a couple of inches too tall.

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Anita Cagle
GB

My father has his life back The lift chair we got to help my father up after he has fallen is a blessing. It allows us to get him up with lifting him ourselves,avoiding further injury to him or us. He is unstable on his sonetimes and it has keptvhim fron enjoying his life to the fullest. We purchased a second chair so that we can keep one at home and one in the car at all times it has given him his life back my family and i cant thank you enough thank you from the bottom of our hearts

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