Solutionbased

12405 Montague St, 91331, Pacoima, United States
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4.55
Based on 20 Reviews

5

70.00%

4

25.00%

3

0.00%

2

0.00%

1

5.00%
About Solutionbased

SolutionBased Inc is always looking for innovative ways to help people with disabilities, and seniors stay in the home they love. We constantly look for ways to design and manufacture smarter, more affordable products. We love customers' feedback, whether it helps us improve our products and service. We are located in Los Angeles and don't outsource to an answering service. If you have any questions or concerns, reach out to us. Thanks. Israel Gamburd, CEO

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Richard A. Stewart
GB

ShowerBuddy SB2T warranty repair When the tilt mechanism of our recently purchased (about 2 months) ShowerBuddy SB2T stopped working, I contacted Oscar, who had helped with another issue at the time of delivery. Oscar set up a video call, diagnosed the problem, and sent a replacement part right away, after giving me very useful tips on installing the part. Excellent customer support, many thanks!

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C Penn
GB

Needed unusual replacement part I called needing small part that was not listed in the catalog. Oscar went above and beyond in helping me identify the part, finding the part and shipping it out very quickly. He was very pleasant and personable- it was an unexpectedly great customer experience which seems rare these days.

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Anita Cagle
GB

My father has his life back The lift chair we got to help my father up after he has fallen is a blessing. It allows us to get him up with lifting him ourselves,avoiding further injury to him or us. He is unstable on his sonetimes and it has keptvhim fron enjoying his life to the fullest. We purchased a second chair so that we can keep one at home and one in the car at all times it has given him his life back my family and i cant thank you enough thank you from the bottom of our hearts

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Vanessa Stone
GB

This is the second shower chair I have… This is the second shower chair I have gotten from them. The customer service is awesome in explaining their products. They stand behind each product. I am confident that I have a quality product to use and won't have to worry about it not being strong.

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Elaine Horton
GB

ShowerGlyde SG3 is great! Purchased a ShowerGlyde SG3 for my 88 yr old mother to use. Extremely well designed and manufactured; works perfectly and glides easily. Has made helping mom shower so much easier on my back and so much safer for her. The hard seat is VERY hard though so recommend ordering the soft seat. Needed to order extension legs to go over the jacuzzi tub in her bathroom, and the order took several months to get shipped. Initial lack of communication regarding the legs being backordered is why I took off 1 star in my rating.

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