So helpful! My shower chair somehow lost a foot plate during a hospital trip so I called SB and spoke with Oscar. He suggested continuing the call on FaceTime so he could see the part I needed. He then checked on its availability (it was from an older model), did some problem-solving and figured out how to make it work for my chair, and made sure the replacement part was shipped out that afternoon. It could not have been easier, thanks to Oscar.

My questions were answered My questions were answered. I placed my order and it was delivered promptly.

Shower Buddy sb7e. I purchased the Shower Buddy model sb7e. It is reasonably priced when compared to other equipment available. The carrying case was out of stock when I traveled recently so unfortunately I was unable to take it with me. I have used it at home when I had surgery recently and it fits in very small bathrooms and can be acommodated in tight spots. Oscar has an excellent customer service attitude and will always find a solution to fit your needs. Regards, Rod

It was easy to find the part I needed… It was easy to find the part I needed on your website (24" ShowerBuddy chair wheel). It wasn't outrageously expensive. The order process was easy. Delivery was quick and timely with no product issues. The part was easily installed and fit perfectly. No issues anywhere in the process. In contrast, a competitor took 2 days to get back to me on my inquiry. I purchased and you shipped what I needed before they even got back to me.

Great Customer Service Particularly appreciate that representative got on a video chat and helped design the best options for our situation. Wasn't sure if the bath bench would fit and operate properly in the available space. Representative was very helpful. Had me view and take measurements of the area and recommended a perfect solution.