Great Customer Service Particularly appreciate that representative got on a video chat and helped design the best options for our situation. Wasn't sure if the bath bench would fit and operate properly in the available space. Representative was very helpful. Had me view and take measurements of the area and recommended a perfect solution.

We love our 2nd hand shower buddy tilt… We love our 2nd hand shower buddy tilt chair. I’ve had to replace the tilt cable and shocks and both experiences have been great. They are very knowledgeable and take time to explain everything from how they work, how to remove and replace them through FaceTime. My only recommendation & reason for 4 stars instead of 5 is simply because of the price. These chairs are ridiculously expensive as is all handicap equipment. If a person is disabled and needs equipment for safety and improved quality of life but their only income is limited, it’s near impossible to afford the needed handicapped equipment. Most times cost is what prevents a disabled person from getting what they need and ultimately that leads to more health problems. I would give 5 stars if cost was more affordable.

My father has his life back The lift chair we got to help my father up after he has fallen is a blessing. It allows us to get him up with lifting him ourselves,avoiding further injury to him or us. He is unstable on his sonetimes and it has keptvhim fron enjoying his life to the fullest. We purchased a second chair so that we can keep one at home and one in the car at all times it has given him his life back my family and i cant thank you enough thank you from the bottom of our hearts

ShowerBuddy SB2T warranty repair When the tilt mechanism of our recently purchased (about 2 months) ShowerBuddy SB2T stopped working, I contacted Oscar, who had helped with another issue at the time of delivery. Oscar set up a video call, diagnosed the problem, and sent a replacement part right away, after giving me very useful tips on installing the part. Excellent customer support, many thanks!

This is the top of the line sliding transfer bench We were looking for a well made sliding shower transfer bench and about gave up until we found the ShowerGlyde. All of the others were made of thin aluminum tubing like a walker is made of and only offered a one-year warranty. ShowerGlyde's tracks are extruded aluminum and the seat travels on ball bearing rollers. We have a wide shower and customer support quickly answered all of our questions regarding sizing and heights. When we opened the box, everything was well packed and the assembly instructions were the most readable ever supplied with a product. Assembly took less than an hour from opening the box to completion using just an allen wrench for a tool. We paid a little more for this than the low quality alternatives, but it was well worth it.