It was easy to find the part I needed… It was easy to find the part I needed on your website (24" ShowerBuddy chair wheel). It wasn't outrageously expensive. The order process was easy. Delivery was quick and timely with no product issues. The part was easily installed and fit perfectly. No issues anywhere in the process. In contrast, a competitor took 2 days to get back to me on my inquiry. I purchased and you shipped what I needed before they even got back to me.

Friendly, kind, thoughtful, helpful! Thank you for going out of your way to help me out, even contacting me on a holiday weekend! Due to shipment and supply-Covid issues the travel shower buddy was not available for a few months but when we were able to order it online it came fast! I am not sure whether the new adjustable to be slightly shorter version is available, this is what I need, that is why 4 stars instead of five. The shower buddy is great, easy to assemble, lightweight, well constructed, good product just a couple of inches too tall.

Thank You showerbuddy and Oscar 💯🦾 Actually I have no words to describe how wonderful and life changing SB1 has been, before shower buddy arrived two people had to lift up my shower chair and put me in the shower stall, due to this I could take showers only when two people were present and could help out, now I can take as many showers as I like and at any hour with only one caretaker. P.S I want to specially thank Oscar for his excellent guidance, knowledge and support.

I received my beautiful pink shower… I received my beautiful pink shower buddy in good condition from the manufacturer. Oscar, I am so grateful to you making this possible! I have had to wait for someone to help me set it up and tomorrow I will take my long awaited bath!!. My bathroom looks amazing and I'm going to enjoy this so much!! Thank you for such amazing customer service.

So helpful! My shower chair somehow lost a foot plate during a hospital trip so I called SB and spoke with Oscar. He suggested continuing the call on FaceTime so he could see the part I needed. He then checked on its availability (it was from an older model), did some problem-solving and figured out how to make it work for my chair, and made sure the replacement part was shipped out that afternoon. It could not have been easier, thanks to Oscar.