ShowerBuddy SB2T warranty repair When the tilt mechanism of our recently purchased (about 2 months) ShowerBuddy SB2T stopped working, I contacted Oscar, who had helped with another issue at the time of delivery. Oscar set up a video call, diagnosed the problem, and sent a replacement part right away, after giving me very useful tips on installing the part. Excellent customer support, many thanks!

Great chair, expensive parts to fix I suppose the slow shipping was the main disappointment, followed closely by a 2000+ shower chair having 1 wheel/brake go bad and having to pay 100 + shipping, for 1 replacement wheel?. You should know that our insurance didn’t cover this chair but glad we have it. I take it back, needing the wheel was worse than shipping.

ShowerGlyde SG3 is great! Purchased a ShowerGlyde SG3 for my 88 yr old mother to use. Extremely well designed and manufactured; works perfectly and glides easily. Has made helping mom shower so much easier on my back and so much safer for her. The hard seat is VERY hard though so recommend ordering the soft seat. Needed to order extension legs to go over the jacuzzi tub in her bathroom, and the order took several months to get shipped. Initial lack of communication regarding the legs being backordered is why I took off 1 star in my rating.

This is the second shower chair I have… This is the second shower chair I have gotten from them. The customer service is awesome in explaining their products. They stand behind each product. I am confident that I have a quality product to use and won't have to worry about it not being strong.

My father has his life back The lift chair we got to help my father up after he has fallen is a blessing. It allows us to get him up with lifting him ourselves,avoiding further injury to him or us. He is unstable on his sonetimes and it has keptvhim fron enjoying his life to the fullest. We purchased a second chair so that we can keep one at home and one in the car at all times it has given him his life back my family and i cant thank you enough thank you from the bottom of our hearts