It was easy to find the part I needed… It was easy to find the part I needed on your website (24" ShowerBuddy chair wheel). It wasn't outrageously expensive. The order process was easy. Delivery was quick and timely with no product issues. The part was easily installed and fit perfectly. No issues anywhere in the process. In contrast, a competitor took 2 days to get back to me on my inquiry. I purchased and you shipped what I needed before they even got back to me.

Great chair, expensive parts to fix I suppose the slow shipping was the main disappointment, followed closely by a 2000+ shower chair having 1 wheel/brake go bad and having to pay 100 + shipping, for 1 replacement wheel?. You should know that our insurance didn’t cover this chair but glad we have it. I take it back, needing the wheel was worse than shipping.

My father has his life back The lift chair we got to help my father up after he has fallen is a blessing. It allows us to get him up with lifting him ourselves,avoiding further injury to him or us. He is unstable on his sonetimes and it has keptvhim fron enjoying his life to the fullest. We purchased a second chair so that we can keep one at home and one in the car at all times it has given him his life back my family and i cant thank you enough thank you from the bottom of our hearts

ShowerBuddy SB2T warranty repair When the tilt mechanism of our recently purchased (about 2 months) ShowerBuddy SB2T stopped working, I contacted Oscar, who had helped with another issue at the time of delivery. Oscar set up a video call, diagnosed the problem, and sent a replacement part right away, after giving me very useful tips on installing the part. Excellent customer support, many thanks!

My questions were answered My questions were answered. I placed my order and it was delivered promptly.