Solutionbased

12405 Montague St, 91331, Pacoima, United States
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4.55
Based on 20 Reviews

5

70.00%

4

25.00%

3

0.00%

2

0.00%

1

5.00%
About Solutionbased

SolutionBased Inc is always looking for innovative ways to help people with disabilities, and seniors stay in the home they love. We constantly look for ways to design and manufacture smarter, more affordable products. We love customers' feedback, whether it helps us improve our products and service. We are located in Los Angeles and don't outsource to an answering service. If you have any questions or concerns, reach out to us. Thanks. Israel Gamburd, CEO

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Vanessa Stone
GB

This is the second shower chair I have… This is the second shower chair I have gotten from them. The customer service is awesome in explaining their products. They stand behind each product. I am confident that I have a quality product to use and won't have to worry about it not being strong.

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Amanda Meadows
GB

We love our 2nd hand shower buddy tilt… We love our 2nd hand shower buddy tilt chair. I’ve had to replace the tilt cable and shocks and both experiences have been great. They are very knowledgeable and take time to explain everything from how they work, how to remove and replace them through FaceTime. My only recommendation & reason for 4 stars instead of 5 is simply because of the price. These chairs are ridiculously expensive as is all handicap equipment. If a person is disabled and needs equipment for safety and improved quality of life but their only income is limited, it’s near impossible to afford the needed handicapped equipment. Most times cost is what prevents a disabled person from getting what they need and ultimately that leads to more health problems. I would give 5 stars if cost was more affordable.

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Melanie Merryweather
GB

My questions were answered My questions were answered. I placed my order and it was delivered promptly.

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Karen Wilke
GB

So helpful! My shower chair somehow lost a foot plate during a hospital trip so I called SB and spoke with Oscar. He suggested continuing the call on FaceTime so he could see the part I needed. He then checked on its availability (it was from an older model), did some problem-solving and figured out how to make it work for my chair, and made sure the replacement part was shipped out that afternoon. It could not have been easier, thanks to Oscar.

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Tony
GB

Great chair, expensive parts to fix I suppose the slow shipping was the main disappointment, followed closely by a 2000+ shower chair having 1 wheel/brake go bad and having to pay 100 + shipping, for 1 replacement wheel?. You should know that our insurance didn’t cover this chair but glad we have it. I take it back, needing the wheel was worse than shipping.

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