ShowerGlyde SG3 is great! Purchased a ShowerGlyde SG3 for my 88 yr old mother to use. Extremely well designed and manufactured; works perfectly and glides easily. Has made helping mom shower so much easier on my back and so much safer for her. The hard seat is VERY hard though so recommend ordering the soft seat. Needed to order extension legs to go over the jacuzzi tub in her bathroom, and the order took several months to get shipped. Initial lack of communication regarding the legs being backordered is why I took off 1 star in my rating.

Great chair, expensive parts to fix I suppose the slow shipping was the main disappointment, followed closely by a 2000+ shower chair having 1 wheel/brake go bad and having to pay 100 + shipping, for 1 replacement wheel?. You should know that our insurance didn’t cover this chair but glad we have it. I take it back, needing the wheel was worse than shipping.

Great Customer Service Particularly appreciate that representative got on a video chat and helped design the best options for our situation. Wasn't sure if the bath bench would fit and operate properly in the available space. Representative was very helpful. Had me view and take measurements of the area and recommended a perfect solution.

Mix up on shipping, quickly corrected There was a mix up on the shipping, but it was quickly corrected. Appreciate the great customer service, thanks.

Friendly, kind, thoughtful, helpful! Thank you for going out of your way to help me out, even contacting me on a holiday weekend! Due to shipment and supply-Covid issues the travel shower buddy was not available for a few months but when we were able to order it online it came fast! I am not sure whether the new adjustable to be slightly shorter version is available, this is what I need, that is why 4 stars instead of five. The shower buddy is great, easy to assemble, lightweight, well constructed, good product just a couple of inches too tall.