during the purchase phase of the order during the purchase phase of the order, the screen froze and it would not accept the 3 digit pin# on the back of the credit card. I re-started the order again and the there was no freezing of the order this time.

Better than last time I ordered Better than last time I ordered. I hope the items are good this time. Strangest is night bag and now, I'm uncertain about a different leg bag. Last experience with the night bag left me with a bunch of angst and inability to connect via phone to start a return. I may be stuck with cost to ship back or cost of that part of the order. You all had been a "referral" for me to many people needing medical supplies. Not comfortable to do that now. Maybe things will improve. Sure hope so.

Importantly you had the item in stock Importantly you had the item in stock. Quick service and the gentleman that took the order was polite and was comfortable speaking with him He was accurate with the order placed

Lubricant roduct and delivery was great and… The product and delivery was great and expedicious. My only complaint was that the discount code did not work..but otherwise excellent!

Your representative> Haley Your representative> Haley, made my day by helping me through setting up an account and ordering a much needed product! She was very professional and extremely knowledgeable!