Incompetence Called to get two items. Gentlemen tracked the first item by name and then rang me up. I said I need another item. Because he totaled the one item, he had to create another purchase ticket. We started again at step one, the item name. Once we got that straight, we went on to item two. Again by name, he located the item and put it on the ticket. Now I give him all the payment info. He asks if the billing address is the same as the mailing address? Yes, I confirmed. He then proceed to tell me my items will be sent to Santa Monica CA. But wait, I live in Virginia. Oh, he said. Back to step one, again. I have received one item and still waiting for item two. It's very apparent these days that employers are hiring incompetent people. Buyer beware.

Lubricant roduct and delivery was great and… The product and delivery was great and expedicious. My only complaint was that the discount code did not work..but otherwise excellent!

There was a snag in the delivery of my… There was a snag in the delivery of my package and emailed Vitality Medical and they sent out another package the next day. Great customer service

I needed a very specific bandage… I needed a very specific bandage following surgery and Vitality Medical had it a slightly better price than any other website I found. Ordering was easy.

After years with Vitality Health After many years with Vitality Health, I attempted to make a claim with the travel aspect of my membership. As with most big companies, there is no easy, or quick way of doing this. It turns out I had to call. After 20 minutes or so, I was told someone would phone me (at some point) to take my claim information.