Not impressed quit working still paying Not impressed quit working still paying

This product is nearly perfect This product is nearly perfect. It literally saves me from having to miss work or events. The only small downside is that the machine has to attach to your clothing and that can be a little tricky when using the bathroom.

Made my pain go away Made my pain go away! I have tried so many things to get rid of the stubborn pain I have every month, then I also have cystic ovaries which hurts more. Livia takes care of both pains, which is awesome, now I can go and live my life without staying curled up in bed at home!

No one working at customer support Update: I was now able to get a refund and I'm happy about that, I might give them a new chance in the future. I didn't receive my device the first time, not their fault as this thing can happen but they still drew the monthly fee even though I had no device. Finally they could reship but the device have still not left their facility and when I ask about it I don't really get an answer to when it will and it takes ages to get an answer from them. I can definitely forget about messenger and Instagram chat because I can't get an answer there. By mail I usually get one answer a day. When I tried to cancel my order I didn't even get an answer to it and it looks like there is no way I will get my money back. If it was possible I would give them -4 stars instead

Very helpful product with some design flaws It’s a wonderful and helpful product for those of us suffering from period pain. You can put the pads on your belly or back, wherever it hurts. It’s a TENS device, which you should also be able to get from your doctor although I guess that’s not an option in many places. My only complaint with the Livia is the design which has some important flaws. The wire is too short, too fragile (breaks easily) and doesn’t stick in the device well enough, causing it to fall out. You really don’t want it to fall off into the toilet for instance… The battery life could also improve, same with the gel pads. I ended up buying a cheaper TENS device online that had these properties after my second attempt with Livia.