I bought it I bought it, I used it once and it seemed to ve effective, then had my purse stolen with the device in it. I got charged and tried to cancel the subscription. Then I got charged a month later and when I sent a contact request to cancel, I was told to order a new device and get 50% of a new device. I may have considered it, but how about you just cancel the subscription as asked instead. Never buying anything from this company, they suck.

Very helpful product with some design flaws It’s a wonderful and helpful product for those of us suffering from period pain. You can put the pads on your belly or back, wherever it hurts. It’s a TENS device, which you should also be able to get from your doctor although I guess that’s not an option in many places. My only complaint with the Livia is the design which has some important flaws. The wire is too short, too fragile (breaks easily) and doesn’t stick in the device well enough, causing it to fall out. You really don’t want it to fall off into the toilet for instance… The battery life could also improve, same with the gel pads. I ended up buying a cheaper TENS device online that had these properties after my second attempt with Livia.

The product itself is incredible The product itself is incredible. Works great for my stage 4 endometriosis when the painkillers aren't taking the egde off. The pad delivery is all over the place the the subscription which can be a little frustrating but customer service is always helpful

Great product, tips for a safe storage All great with the device, its confirmed benefits and the customer support, just if you purchase the product, make sure to store the flower pad cables not in the Livia square case or you will have to change them every 6 months. Livia square case is in fact small enough to contain the device, but it forces you to fold the little fragile cables until they gradually wear out and break. Once broken, the copper wires are exposed and if your skin or fingers are sweat, they could even harm you unless you patiently cover them with duct tape. Not a big problem though if you are American and you purchase a monthly subscription, cause of the warranty and the great customer-oriented assistance. The problem arises if you are foreigner and you have to pay customs on top of every replacement shipping. As a workaround to enlarge the lifespan of my device, I store the cables into a used glasses cases and my Livia into its small case. I hope in future Livia comes up with a solution to this problem either with a redesigned case or with reinforced cables.

Didn’t work & they spam you Not only did it not work, but I have been spammed by review requests for 3 years. I don’t understand why they are still emailing me to review this product after already using it, giving it a bad review, and attempting to unsubscribe from their emails.