No one working at customer support Update: I was now able to get a refund and I'm happy about that, I might give them a new chance in the future. I didn't receive my device the first time, not their fault as this thing can happen but they still drew the monthly fee even though I had no device. Finally they could reship but the device have still not left their facility and when I ask about it I don't really get an answer to when it will and it takes ages to get an answer from them. I can definitely forget about messenger and Instagram chat because I can't get an answer there. By mail I usually get one answer a day. When I tried to cancel my order I didn't even get an answer to it and it looks like there is no way I will get my money back. If it was possible I would give them -4 stars instead

The device itself is a miracle worker The device itself is a miracle worker. I'm not sure how it took do long to find such a comprehensive solution to period pain. The only draw back is changing the gel pads doesn't always go the smoothest. Especially the first ones.

Didn’t work & they spam you Not only did it not work, but I have been spammed by review requests for 3 years. I don’t understand why they are still emailing me to review this product after already using it, giving it a bad review, and attempting to unsubscribe from their emails.

When I tried Livia for the first time I When I tried Livia for the first time I felt a difference right away not only was it relaxing it help with the lower back pain I get when I am on that time of the month. I am usually skeptical on stuff and I was when I bought Livia but I wanted to try it and I am glad I did. I loved it the relief I got amazing. I recommend Livia I told my friend about it to.

Life changing. I got Livia when it first came out and it has been life-changing. I suffer from severe periods and extreme pelvic pain. These episodes happen so fast that Livia is the only thing that helps me. I've only had to replace my cords once and that's after biweekly use for over a year. Its settings vary so while I will comfortably rock the highest setting, others can start with the lowest level. The battery life seems good and the pads aren't bad to replace. I recommend this product to everyone woman. I can't recommend it enough.