Easy purchase via the Trtl website Easy purchase via the Trtl website, the neck pillow arrived as expected and provided easy instruction on wearing it. I'm a terrible long haul sleeper so I'm hoping this will do the trick on my 16hr trip to the Philippines! It definitely offers more support than the horseshoe pillows so I remain hopeful.

Great customer service experience I purchased a Trtl Pillow Original. After noticing some loose threads on the velcro, I contacted Trtl support who responded almost immediately and promised to fix the situation. They offered either a discount to keep/repair the pillow myself or to return it for an exchange. I opted for an exchange and had a replacement within about a week. Great customer service, fully satisfied! So far the replacement has been great and seems comfortable, though I have yet to use it on a flight. It’s a bit awkward to wrap around your neck at first but once it’s in place, it feels fairly supportive. One odd thing is that the replacement came with a waterproof carry bag and was generally better packaged. My original order did not include this bag.

Love the Trtl pillow Love the Trtl pillow. Very comfortable & supportive. Compact & easy to attach to carry on bag. Always cold on planes but this pillow is super soft & warm. Very easy to order on the website & delivery was super fast.

The trtl pillow 5/5 The trtl pillow is just great! I have been carrying a inflatable u-pillow, but it's not comfortable enough and gets empty while using. I also don't want to buy a big u-pillow as they are expensive and too big to carry. Trtl is small and lightweight so easy to carry with! Supports the head and it's surprisingly comfortable! Also travelling alone, who wants to lean to a stranger in the plane next to you 😅 Trtl helps me keep my position upwright. Can't say anything negative so have to give 5/5.

I had to return an item and you made… I had to return an item and you made the process so easy and stress less. I appreciate your effortless return policy. Mahalo.