Heavy Duty Mobility did a fine Job. Heavy Duty Mobility did a fine Job matching me up with the besr mobility scooter to meet my needs. The Afikim S-3 is a high quality piece of equipment. It operates as advertised. It maintains it's speed while ascending the hills in the small town, where I live. Heavy Duty Mobility was by my side throughout the entire purchase process. Even after I took delivery of the fine S-3 scooter and needed to have questions answered about the machine. Jon Fisher Cedarville, MI

Great experience Raphael Perlman really made the purchasing of my scooter a enjoyable experience. He was very polite and helpful to me. He will take care of your needs. He is old school with customer service

I bought a mobility scooter for my… I bought a mobility scooter for my upcoming vacation. I needed something to take me over grass. The staff at heavydutymobility.com were more than patient, guiding me with all my endless questions with endless patience! The scooter itself is from the Afiscooters brand, which was recommended and so far, so good.

Top shelf, customer service, Found the type of Scooter. I wanted to buy online not everyone has the kind of scooter. I have . Talked to Raphael Perlmann about the scooter I wanted. I was a little hesitant at first because they were from Florida. After talking to Raphael I felt a much more comfortable about the idea of having a scooter shipped all across the country am in Seattle WA. The scooter arrived,in shipping and had a torn seat. Ops Raphael took care of the problem got me a new seat ASP negotiated with the makers of my scooter.for me. Couple months into having my scooter. I had an issue with the wheel making a noise.. Called my dealer Raphael he worked tirelessly negotiating with the maker of the Scooter to make sure the issue got fixed . Would’ve loved not to have any issues with my new scooter, but knowing Raphael was on my side, helping me anytime there was an issue to get the problem fixed was a huge blessing. Raphael Perlmann Has restored my faith in Customer service . So many companies sell your product and then they don’t care they got their money ! Not that way at heavy mobility scooters store . I have seen that this company and Raphael Perlmann cares about their customers after the sell. I will recommend to my mother and any other family member, and friend to order a scooter from Raphael Perlmann ..: His care and consideration for me and my Scooter has definitely restored my faith and Customer service . The quality of customer service I receive from him is a wonderful change from the type of customer service I get from businesses I work with and give money to every month . Other companies couldn’t learn something from this man and heavy mobility Scooter about Customer service . Thank you Raphael Perlmann For the caring you show your customers . Top shelf customer service .

Very pleased with the advice and help… Very pleased with the advice and help in getting a mobility scooter. I can't walk very far anymore and needed a reliable machine, not a cheaply-made one. Staff were very assistive.