Fabulous Product, Customer Service, and Replacement Warranty I purchased my Perfectio+ Gold device in 2017. It worked perfectly until about 2 months ago, August 2023, when the battery was not holding a charge. I contacted Zero Gravity and filed a warranty claim. Within a week I received a brand new device! Lily’s customer service was one of, if not the best customer service treatment I have ever experienced. Then I was shocked to learn that the lifetime warranty that applied to my original device also applies to the brand new replacement device that I now have!! Zero Gravity really stands behind its products! This product is expensive, but the results, plus the customer service and the extended warranty are absolutely worth it!!

Excellent Excellent. They understand that I may not have all of the information that they require to fulfill their warranty but they assist you and are flexible

First First, I want to thank Zero Gravity for bringing such amazing skincare devices. One of the devices, Glorifico - I'm genuinely impressed by it! It works wonders on the skin. My skin feels rejuvenated, with a visible reduction in fine lines. I use it with my favorite serum once a week. Achieving youthful skin at home has never been this easier.

I've been using Juvenis for a while… I've been using Juvenis for a while now, and I'm thrilled with the results! The combination of red LED light and gentle heating has truly revitalized my skin. My complexion feels rejuvenated and more vibrant. Knowing it's an FDA-approved device gives me confidence, too! Thank you, Zero Gravity. Highly recommend it!

I was pleasantly surprised by the… I was pleasantly surprised by the efficient and courteous handling of my replacement product. I spoke to the customer service representative and within a few days I was provided with an email with instructions for replacement. The replacement product arrived March 15, 2024. The timeframe from my initial contact to date of receipt of product was absolutely amazing. I love using my Perfectio Plus and highly recommend the product.