I still cannot describe the "odor"… I still cannot describe the "odor" after Sleep8 finish its cycle: it is not as the smell after rain (that one I do like), but the smell I get during and after the cycle is not pleasant (is not noxious)... Not sure if its the blue bag, the charcoal or what... I have cleaned the whole water receptacle, tube and mask, I've tried only the tube, but in all, the odor remains the same... Is it possible I am not using it correctly? Is it normal?

Stinky hot mess We, too, overwhelmed with stink. Smells electrical and won't dissipate after cleaning. Thought maybe the rubber bag. Will try another week before returning. Very dissatisfied because of the stink. I've used 1 week awaken 3 times with headache after cleaning equipment daily. Nice try but stinks.

Excellent service Excellent service from Rashid and jeffery based in Kings Road. Would highly recommend. Bought a lama bed and will be buying more in the future. Very happy customer

Overall a very good product Overall a very good product. The reason I didn't give it 5 stars is because of the power cord. It doesn't seem to seat firmly into the unit, so it doesn't always charge. However, it sure beats messing with manually cleaning my cpap every day!

I had to contact Sleep 8 About their… I had to contact Sleep 8 About their product which I am not thrilled with. They are sending me a replacement because t barely holds a charge to last for two cleaning cycles, not three as indicated. So far, teh service dept has come through.