Stinky hot mess We, too, overwhelmed with stink. Smells electrical and won't dissipate after cleaning. Thought maybe the rubber bag. Will try another week before returning. Very dissatisfied because of the stink. I've used 1 week awaken 3 times with headache after cleaning equipment daily. Nice try but stinks.

Wonderful service from Rav at the… Wonderful service from Rav at the Bluewater store. She listened to my needs patiently and showed me different choices during my visit enabling me to make a good choice with my bed. Still waiting for the bed delivery (12 weeks lead time due to Christmas break) so will update the review when the bed is delivered!

The machine/product is very easy to… The machine/product is very easy to use. However, I found out that I am evidently allergic to ozone, as I developed a pretty severe rash/soreness where the mask was on my face after using the Sleep8. I replaced the bag, after seeing that the bag should only be used for about a month. Unfortunately, that didn't change the skin reaction from recurring. I would prefer to be able to use this product but cannot.

Overwhelmed With Sleep8 Ozone Odor I was excited last month to try your cleaning device. The size is great and the design impressive. Unfortunately, each cleaning cycle produces a terrible ozone odor that doesn't dissipate. Adding insult to injury, when I called your support team last week for guidance, your representative essentially told me to get over it. I remain open to suggestions for solutions. If not; back to SoClean.

I still cannot describe the "odor"… I still cannot describe the "odor" after Sleep8 finish its cycle: it is not as the smell after rain (that one I do like), but the smell I get during and after the cycle is not pleasant (is not noxious)... Not sure if its the blue bag, the charcoal or what... I have cleaned the whole water receptacle, tube and mask, I've tried only the tube, but in all, the odor remains the same... Is it possible I am not using it correctly? Is it normal?