Andrea Downey
GBI had to contact Sleep 8 About their… I had to contact Sleep 8 About their product which I am not thrilled with. They are sending me a replacement because t barely holds a charge to last for two cleaning cycles, not three as indicated. So far, teh service dept has come through.
Barry Slone
GBOverwhelmed With Sleep8 Ozone Odor I was excited last month to try your cleaning device. The size is great and the design impressive. Unfortunately, each cleaning cycle produces a terrible ozone odor that doesn't dissipate. Adding insult to injury, when I called your support team last week for guidance, your representative essentially told me to get over it. I remain open to suggestions for solutions. If not; back to SoClean.
George Butler
GBTerrible delivery process - rated "0" I received my Sleep8 system from Sleep8 yesterday, 16 days after I placed my order. I haven't tried it yet. Sleep8 use UPS Innovations to deliver their products. It was absolutely the worse delivery experience I have ever experienced. This had nothing to do with bad weather. UPS Innovation may save sellers money but it is Snail Mail on steroids. Sleep8 has a terrible delivery process. The time needed for delivery is unclear when you place your order. You are not given a choice for quicker delivery. Had I known how long this was going to take to be delivered, I would have selected a different cleaning system. I will be careful not to use any seller that utilizes UPS Innovations for shipping going forward. Hopefully the unit will work well (I couldn't cancel it after it had been shipped).
Jenna Woolley
GBPurchased our super king bed back in… Purchased our super king bed back in April and was very surprised with the 8 week turnaround rather than the 12 weeks we’d been told it may take. Unfortunately the head board of the bed would not fit up our stairs so quite quickly our situation was looking quite disappointing. Sleep 8 on the other hand dealt with our issue quite quickly considering the heightened tension at delivery. Within days they arranged a team to visit the house to carefully take the head board apart and then carefully put our bed back together. The service was very much appreciated and we cannot fault it. Thank you sleep 8.
Valerie Rebelo
GBWonderful service from Rav at the… Wonderful service from Rav at the Bluewater store. She listened to my needs patiently and showed me different choices during my visit enabling me to make a good choice with my bed. Still waiting for the bed delivery (12 weeks lead time due to Christmas break) so will update the review when the bed is delivered!