George Butler
GBTerrible delivery process - rated "0" I received my Sleep8 system from Sleep8 yesterday, 16 days after I placed my order. I haven't tried it yet. Sleep8 use UPS Innovations to deliver their products. It was absolutely the worse delivery experience I have ever experienced. This had nothing to do with bad weather. UPS Innovation may save sellers money but it is Snail Mail on steroids. Sleep8 has a terrible delivery process. The time needed for delivery is unclear when you place your order. You are not given a choice for quicker delivery. Had I known how long this was going to take to be delivered, I would have selected a different cleaning system. I will be careful not to use any seller that utilizes UPS Innovations for shipping going forward. Hopefully the unit will work well (I couldn't cancel it after it had been shipped).
Valerie Rebelo
GBWonderful service from Rav at the… Wonderful service from Rav at the Bluewater store. She listened to my needs patiently and showed me different choices during my visit enabling me to make a good choice with my bed. Still waiting for the bed delivery (12 weeks lead time due to Christmas break) so will update the review when the bed is delivered!
David Heires
GBMuch better than doing it manually! It is great to have the Sleep Apnea cleaner. Doing things manually was no fun. The operating device takes quite long to charge, but once you start using it regularly you get yourself into a routine. The company communicates well, and good customer service will help you get the subsequent bags you will need. My device broke after more than a year's use, and the company quickly replaced it.
Rachel
GBI am so impressed with our new bed! I am so impressed with our new bed!! Its fantastic quality and the customer service team (Zufi in particular), were incredibly helpful and made the process from start to finish a very enjoyable experience. I would highly recommend Sleep8 to anyone looking for a beautiful/high quality bed!
Barry Slone
GBOverwhelmed With Sleep8 Ozone Odor I was excited last month to try your cleaning device. The size is great and the design impressive. Unfortunately, each cleaning cycle produces a terrible ozone odor that doesn't dissipate. Adding insult to injury, when I called your support team last week for guidance, your representative essentially told me to get over it. I remain open to suggestions for solutions. If not; back to SoClean.