The chemical smell is real. Yesterday was my second time using the Sleep 8 Device Kit. It's extremely simple to use which is exactly what I was looking for. However, there was a strong chemical smell the first night after using it both times. I tried running my CPAP machine for 30 minutes before putting my mask on which helped a little bit. If it were just the temporary smell, I would live with it but last night I felt burning around the outside of my nostrils and had to stop using my CPAP. This morning, the outer edges of my nose are red and sore. Could it be a chemical burn? I can't say for sure. Buyer beware - the chemical smell noted in other reviews is real.

Terrible delivery process - rated "0" I received my Sleep8 system from Sleep8 yesterday, 16 days after I placed my order. I haven't tried it yet. Sleep8 use UPS Innovations to deliver their products. It was absolutely the worse delivery experience I have ever experienced. This had nothing to do with bad weather. UPS Innovation may save sellers money but it is Snail Mail on steroids. Sleep8 has a terrible delivery process. The time needed for delivery is unclear when you place your order. You are not given a choice for quicker delivery. Had I known how long this was going to take to be delivered, I would have selected a different cleaning system. I will be careful not to use any seller that utilizes UPS Innovations for shipping going forward. Hopefully the unit will work well (I couldn't cancel it after it had been shipped).

I had to contact Sleep 8 About their… I had to contact Sleep 8 About their product which I am not thrilled with. They are sending me a replacement because t barely holds a charge to last for two cleaning cycles, not three as indicated. So far, teh service dept has come through.

Stinky hot mess We, too, overwhelmed with stink. Smells electrical and won't dissipate after cleaning. Thought maybe the rubber bag. Will try another week before returning. Very dissatisfied because of the stink. I've used 1 week awaken 3 times with headache after cleaning equipment daily. Nice try but stinks.

The machine/product is very easy to… The machine/product is very easy to use. However, I found out that I am evidently allergic to ozone, as I developed a pretty severe rash/soreness where the mask was on my face after using the Sleep8. I replaced the bag, after seeing that the bag should only be used for about a month. Unfortunately, that didn't change the skin reaction from recurring. I would prefer to be able to use this product but cannot.