I had to contact Sleep 8 About their… I had to contact Sleep 8 About their product which I am not thrilled with. They are sending me a replacement because t barely holds a charge to last for two cleaning cycles, not three as indicated. So far, teh service dept has come through.

Wonderful service from Rav at the… Wonderful service from Rav at the Bluewater store. She listened to my needs patiently and showed me different choices during my visit enabling me to make a good choice with my bed. Still waiting for the bed delivery (12 weeks lead time due to Christmas break) so will update the review when the bed is delivered!

Overwhelmed With Sleep8 Ozone Odor I was excited last month to try your cleaning device. The size is great and the design impressive. Unfortunately, each cleaning cycle produces a terrible ozone odor that doesn't dissipate. Adding insult to injury, when I called your support team last week for guidance, your representative essentially told me to get over it. I remain open to suggestions for solutions. If not; back to SoClean.

Overall a very good product Overall a very good product. The reason I didn't give it 5 stars is because of the power cord. It doesn't seem to seat firmly into the unit, so it doesn't always charge. However, it sure beats messing with manually cleaning my cpap every day!

I still cannot describe the "odor"… I still cannot describe the "odor" after Sleep8 finish its cycle: it is not as the smell after rain (that one I do like), but the smell I get during and after the cycle is not pleasant (is not noxious)... Not sure if its the blue bag, the charcoal or what... I have cleaned the whole water receptacle, tube and mask, I've tried only the tube, but in all, the odor remains the same... Is it possible I am not using it correctly? Is it normal?