Purchased our super king bed back in… Purchased our super king bed back in April and was very surprised with the 8 week turnaround rather than the 12 weeks we’d been told it may take. Unfortunately the head board of the bed would not fit up our stairs so quite quickly our situation was looking quite disappointing. Sleep 8 on the other hand dealt with our issue quite quickly considering the heightened tension at delivery. Within days they arranged a team to visit the house to carefully take the head board apart and then carefully put our bed back together. The service was very much appreciated and we cannot fault it. Thank you sleep 8.

Overall a very good product Overall a very good product. The reason I didn't give it 5 stars is because of the power cord. It doesn't seem to seat firmly into the unit, so it doesn't always charge. However, it sure beats messing with manually cleaning my cpap every day!

Overwhelmed With Sleep8 Ozone Odor I was excited last month to try your cleaning device. The size is great and the design impressive. Unfortunately, each cleaning cycle produces a terrible ozone odor that doesn't dissipate. Adding insult to injury, when I called your support team last week for guidance, your representative essentially told me to get over it. I remain open to suggestions for solutions. If not; back to SoClean.

Stinky hot mess We, too, overwhelmed with stink. Smells electrical and won't dissipate after cleaning. Thought maybe the rubber bag. Will try another week before returning. Very dissatisfied because of the stink. I've used 1 week awaken 3 times with headache after cleaning equipment daily. Nice try but stinks.

I still cannot describe the "odor"… I still cannot describe the "odor" after Sleep8 finish its cycle: it is not as the smell after rain (that one I do like), but the smell I get during and after the cycle is not pleasant (is not noxious)... Not sure if its the blue bag, the charcoal or what... I have cleaned the whole water receptacle, tube and mask, I've tried only the tube, but in all, the odor remains the same... Is it possible I am not using it correctly? Is it normal?