Stinky hot mess We, too, overwhelmed with stink. Smells electrical and won't dissipate after cleaning. Thought maybe the rubber bag. Will try another week before returning. Very dissatisfied because of the stink. I've used 1 week awaken 3 times with headache after cleaning equipment daily. Nice try but stinks.

I am so impressed with our new bed! I am so impressed with our new bed!! Its fantastic quality and the customer service team (Zufi in particular), were incredibly helpful and made the process from start to finish a very enjoyable experience. I would highly recommend Sleep8 to anyone looking for a beautiful/high quality bed!

The machine/product is very easy to… The machine/product is very easy to use. However, I found out that I am evidently allergic to ozone, as I developed a pretty severe rash/soreness where the mask was on my face after using the Sleep8. I replaced the bag, after seeing that the bag should only be used for about a month. Unfortunately, that didn't change the skin reaction from recurring. I would prefer to be able to use this product but cannot.

Terrible delivery process - rated "0" I received my Sleep8 system from Sleep8 yesterday, 16 days after I placed my order. I haven't tried it yet. Sleep8 use UPS Innovations to deliver their products. It was absolutely the worse delivery experience I have ever experienced. This had nothing to do with bad weather. UPS Innovation may save sellers money but it is Snail Mail on steroids. Sleep8 has a terrible delivery process. The time needed for delivery is unclear when you place your order. You are not given a choice for quicker delivery. Had I known how long this was going to take to be delivered, I would have selected a different cleaning system. I will be careful not to use any seller that utilizes UPS Innovations for shipping going forward. Hopefully the unit will work well (I couldn't cancel it after it had been shipped).

I still cannot describe the "odor"… I still cannot describe the "odor" after Sleep8 finish its cycle: it is not as the smell after rain (that one I do like), but the smell I get during and after the cycle is not pleasant (is not noxious)... Not sure if its the blue bag, the charcoal or what... I have cleaned the whole water receptacle, tube and mask, I've tried only the tube, but in all, the odor remains the same... Is it possible I am not using it correctly? Is it normal?