Alex Watson
GBAmazing Customer Service from Linda I recently visited the new High Wycombe store and was treated to excellent customer by Linda and the store manager Adam. Their products are of high quality, reasonably priced and very ascetically pleasing. Linda spent 2 hours helping me choose a bed, side cabinets and pillows. Her knowledge was extensive and her patience was incredible, she was genuinely engaged in trying to help me make the right choices. I went back and forth between designs and colours and with Linda's help found the perfect furniture. I had follow up questions and queries which were dealt with quickly and professionally. The instore team went above and beyond to facilitate the enjoyable experience of my purchase and Linda in particular is a credit to the company. I have recommended the store to multiple friends, one of which has already purchased a mattress and I will defiantly be a return customer.
Rachel
GBI am so impressed with our new bed! I am so impressed with our new bed!! Its fantastic quality and the customer service team (Zufi in particular), were incredibly helpful and made the process from start to finish a very enjoyable experience. I would highly recommend Sleep8 to anyone looking for a beautiful/high quality bed!
Jenna Woolley
GBPurchased our super king bed back in… Purchased our super king bed back in April and was very surprised with the 8 week turnaround rather than the 12 weeks we’d been told it may take. Unfortunately the head board of the bed would not fit up our stairs so quite quickly our situation was looking quite disappointing. Sleep 8 on the other hand dealt with our issue quite quickly considering the heightened tension at delivery. Within days they arranged a team to visit the house to carefully take the head board apart and then carefully put our bed back together. The service was very much appreciated and we cannot fault it. Thank you sleep 8.
meme me
GBExcellent service Excellent service from Rashid and jeffery based in Kings Road. Would highly recommend. Bought a lama bed and will be buying more in the future. Very happy customer
George Butler
GBTerrible delivery process - rated "0" I received my Sleep8 system from Sleep8 yesterday, 16 days after I placed my order. I haven't tried it yet. Sleep8 use UPS Innovations to deliver their products. It was absolutely the worse delivery experience I have ever experienced. This had nothing to do with bad weather. UPS Innovation may save sellers money but it is Snail Mail on steroids. Sleep8 has a terrible delivery process. The time needed for delivery is unclear when you place your order. You are not given a choice for quicker delivery. Had I known how long this was going to take to be delivered, I would have selected a different cleaning system. I will be careful not to use any seller that utilizes UPS Innovations for shipping going forward. Hopefully the unit will work well (I couldn't cancel it after it had been shipped).