I had all the info I needed to succeed George made sure I had all the information to be successful with my new machine and patiently answered all my questions. I felt I was in good hands learning a new machine.

My health provider changed my oxygen… My health provider changed my oxygen usage & I was low on oxygen bottles when I called for more bottles the rep told me it would be delivered on Tuesday if they weren’t able to deliver today. To add to my frustration I opened a new bottle today it wad in the red zone Empty earlier in the week a new bottle was half full being that I need continual flow at 2 liters resting 4 while walking would be a nightmare for anyone needing O2 to stay alive so all turned out good though.

Job well done!!!!! I had a wonderful experience with the representative had He took his time to explain everything to me and he demonstrated the machine for me. He asked me and answered all questions that I had. He stayed as long as he had to to make sure I was comfortable and at ease with the cpap. I would highly recommend him to train anyone using a cpap. JOB WELL DONE!!!

Marvin was very accommodating and made… Marvin was very accommodating and made the whole process seamless. Prior to that, messages weren’t conveyed to Marvin that could have made his first attempt successful. He didn’t waste a trip thankfully.

If I could give the a 0 . If I could give them a 0 .. I would. It’s been the WORST Homecare company I have ever acquired. They don’t acknowledge that if a patient has a power. Port it’s because they can’t have their veins accessed. They’ve given the runaround for over a month to get labs- now that I demand that my mother be discharged , now they act sweet and try to see if they can resolve the issue- no humanity, no concern and no empathy. Thumbs down!! So disappointed! There are better Homecare companies who really know what they’re doing and put patients first, like it should be!