On my own but not alone I love Snug. I am 68, live alone, and work part time. So I am often on my own. Snug works so well that on the rare occasions when I don't check in because my phone battery dies or I oversleep, the operators are on it in minutes; on the one occasion where my emergency contact did not respond, I was visited by local law enforcement. I felt embarassed for wasting his time but comforted beyond measure. The officer immediately assured me that it was not a waste of his time.

Great app - nice to feel safe at home! I love the Snug app. It allowed me to have several check in times each day and it has notifications to remind me to check in. I appreciate having the peace of mind from knowing that my emergency contacts would be called if I didn't check in. Their customer service is very responsive and super nice folks.

Great App - Very Poor Customer Service The app works perfectly and the dispatch service is super vigilant. But if you call customer service you must leave a message and they don't return your calls. If you send an email, it will likewise be ignored! It's incredible that a company would produce such a great product and then ruin their reputation with dismal customer service.

Does Snug work? For me, YES!! I have used Snug free app for many years. I use option to checkin once a day (a.m.). Two weeks I forgot to checkin by my preselected time if 9 a.m., Snug promptly texted a reminder to me followed up by texting my emergency contacts. I feel safer knowing that Snug will contact these people if I don't checkin and at last resort notify police/fire. Snug also provides option to cancel checkin for a period of time. For example, going on vacation or in hospital. I have recommended Snug to many of my friends. It works for me! Susan Perry

My experience with Snug has been great… My experience with Snug has been great so far, it always works well for us, and customer service has been good! I love that it's free to use it's basic function, and when we've tested it, the app always contacts the emergency contacts as it should.